Customer Communication Job Vacancies in Navi Mumbai

Marketing skills like communication, coordination, documentation. Finding new customers. Interaction with new customers. Continuously working for generating business and business development work

We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Hiring Customer Support Executive (Sales Process)Location: Ghansoli, Navi MumbaiSalary: 17,000 - 20,000 + IncentivesWork from OfficeRoles:- Make outbound calls to customers- Explain services and offers- Generate leads and support salesRequirements:- Fluent in Odia / Bengali / Assamese / Hindi / Marathi (any one)- 12th pass or above- Fresher & experienced both can apply- Basic computer knowledge- Good communication skillsImmediate joiners preferred.

Provide end-to-end sales coordination by following up on leads through calls, emails, WhatsApp, and digital platforms. Manage CRM records, track inquiries from various sources, schedule meetings and site visits for the sales team, and ensure timely follow-ups to support lead conversion and business growth.

WE ARE LOOKING FOR RECEPTIONIST-CUM-OFFICE ASSISTANTS WITH GOOD COMMUNICATION SKILLS IN ENGLISH AND LOCAL LANGUAGES, FOR OUR MARKETING OFFICE AT: NEAR AIROLI SPORTS CLUB, AIROLI, NAVI MUMBAI. GENUINELY INTERESTED AND EXPERIENCED CANDIDATES MAY WRITE OR CONTACT US AT: ELINJERIL@GMAIL.COM / 8097101101 PRIYA G.

As a Front Desk Receptionist, you will be the first point of contact for visitors and callers at our office in Navi Mumbai, India. Your key responsibilities will include greeting guests, answering phone calls, directing inquiries to the appropriate person or department, scheduling appointments, and maintaining a tidy reception area. We are looking for a female candidate with a 10th Pass qualification and 0-1 years of experience in a similar role. The ideal candidate should possess excellent communication skills, be polite and professional in handling guests and calls, have good organizational skills, and be able to multitask effectively. Attention to detail and a positive attitude are also important qualities we are looking for in the ideal candidate. Working from the office, you will play a crucial role in creating a welcoming and efficient environment for our visitors and staff.

Should have experience into handling counter sales in showroom or shop of kids and children wear(Kids Children wear sales needed). Excellent sales knowledge and skills. Good communicator with customers. Job Location - Vashi, Navi Mumbai. Nearby candidates preferred, but outstation candidates can also apply. Food and Accommodation will be provided.

We are looking for enthusiastic and confident candidates for the Customer Service Voice Process. The role involves handling inbound/outbound calls, assisting customers with their queries, and providing accurate information with a positive attitude.Roles & Responsibilities: Handle customer calls professionally and politelyUnderstand customer queries and provide proper solutions. Maintain call quality and customer satisfactionUpdate customer details in the system.Follow company guidelines and call procedures.

Job profile: customer care executive

We are hiring for IDFC Cross-Sell Process Executive for our Airoli, Navi Mumbai location.Key Responsibilities: Contact customers and explain IDFC Bank products Cross-selling banking and financial products Handle customer queries and provide basic information Maintain simple customer records and follow-upsEligibility Criteria: HSC / Graduate (Freshers & Experienced both can apply) Good communication skills required Age limit: Up to 35 yearsWorking Details: Office timing: 9:30 AM to 6:30 PM 6 Days working, Sunday fixed offSalary: Freshers: Up to 17,000 (In-hand) Experienced: Up to 34,000 (In-hand)Interview Process:HR Round, Operations Round & AssessmentInterested candidates can apply immediately.

As a Front Desk Receptionist in Belapur, Navi Mumbai, you will be responsible for greeting and assisting visitors, handling incoming calls, managing the reception area, and providing administrative support.Key Responsibilities:- Greet and welcome guests in a professional and friendly manner.- Answer and direct phone calls to the appropriate person or department.- Maintain a tidy and organized reception area.- Handle incoming and outgoing mail and packages.- Provide general administrative support such as data entry and filing.Required Skills and Expectations:- 2-3 years of experience in a similar role.- Graduate degree preferred.- Excellent communication and interpersonal skills.- Ability to multitask and prioritize tasks effectively.- Proficient in Microsoft Office suite.- Strong attention to detail and organizational skills.If you are a female candidate with a positive attitude, strong communication skills, and the ability to work in a fast-paced environment, we encourage you to apply for this full-time position at our office in Belapur, Navi Mumbai.

Seeking a Customer Service Representative in Navi Mumbai, India. Responsibilities include answering customer inquiries via phone resolving issues and maintaining customer satisfaction. Successful candidates should have strong communication skills, be detail-oriented, and have a positive attitude towards helping customers. A high school diploma or equivalent is required for this full-time, office-based position.

Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.

solve customer queries on email & call.75% email & 25% calling.attend customer query related to insurance.change details in policy as per customer request, for male staff its 24/7 shift, for female its 7 am to 8 pm shift window. 9 hours duty.Ritesh 8850116691

We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

Job Title: VRM Executive - Inside SalesJob Description:As a VRM (Virtual Relationship Manager) Executive for Inside Sales at Axis Bank, you will be responsible for driving sales growth and enhancing customer relationships through virtual interactions. Your primary duties will include:- Engaging with potential and existing customers via phone, email, and online platforms to promote banking products and services.- Understanding customer needs and providing tailored solutions to meet their financial goals.- Following up on leads generated from marketing campaigns and converting them into sales.- Maintaining accurate records of customer interactions and sales activities in the CRM system.- Collaborating with cross-functional teams to ensure a seamless customer experience.- Achieving monthly sales targets and contributing to the banks overall performance.Key Skills:- Excellent communication and interpersonal skills.- Strong sales acumen and the ability to build rapport with customers.- Proficiency in using digital tools and CRM software.- Ability to work independently and as part of a team.Qualifications:- Bachelors degree.- Prior experience in sales or customer service, preferably in the banking sector.This role is pivotal in fostering strong customer relationships, driving revenue, and ensuring high customer satisfaction.

Responsible for making reservations in the car rental software. billing, coordination with suppliers and administrative functions related to car rental operations.Prior car rental experience will be preferred. - Good working knowledge of Microsoft Excel and Microsoft Outlook is desired.Provide outstanding customer service and respond quickly to needs and complaints.Communicating with customers to answer questions and address concerns about their reservations or rental vehicles. Capable of handling drivers and vendors query. Ensure to receive all phone calls from drivers any hour in day/night.Ensure to track routes to assure on time service.Esure vehicle reaches on time for pickup/drop as per fixed schedules.Ensure that the vehicle is maintained well in terms of cleanliness & basic safety standards.Greeted customers & Provide outstanding customer service at all times.Maintained a positive attitude and professional demeanour at all times.Aggressively pursued reservation bookingsSkills Should have good Oral, written communication and listening skills. Should be an effective communicator, fluent with what he/she is speaking. Should be a computer literate. (Proficient in MS office). Should have the ability to handle multiple calls simultaneously. Should be able to multi-task and be able to manage time effectively Should provide most accurate information into the portal and to customer Good interpersonal and problem-solving skills. Should be flexible enough to adapt to any environment or changes happening in the work. Should be patient enough and quite motivated towards learning new things and execute it effectively on day-to-day basis. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.

You will be responsible for providing excellent customer service through outbound calling, addressing customer queries, resolving issues, and communicating effectively. As a Customer Service Executive, you will handle customer interactions professionally and efficiently in a call center environment. The role requires strong communication skills, patience, and the ability to handle customer concerns with empathy and accuracy. Candidates must be 12th pass with a positive attitude towards customer care. This is a full-time position based in Navi Mumbai, with the requirement to work from the office.

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.

Complete responsibility of running the team and infra at the branch of Panvel. On weekends, handle clients himself. Personally handle difficult customers. Ensure that the coordination between marketing, sales, legal, and collection is smooth.Pull into the organization the best sales talent available in the market. Motivate the team to ensure that the sales targets are met. Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.

Complete responsibility of running the team and infra at the branch of Panvel. On weekends, handle clients himself. Personally handle difficult customers. Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market. Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.

The Front Desk Receptionist will be responsible for greeting visitors, answering incoming calls, and providing general administrative support. They will manage the reception area, handle inquiries, and assist with scheduling appointments. The ideal candidate should have a professional demeanor, strong communication skills, and the ability to multitask effectively. A graduate with 1-3 years of experience in a similar role would be preferred for this full-time position at our office in Navi Mumbai, India.