Looking For Guest Relation Executive (Female Candidates Required)

Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.

Responsibilities: -

€¢ Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office.

€¢ Filling in the walk-ins€™ forms of clients and ensuring all details of guests are taken on the guest information form.

€¢ Assigning a sales manager as approved by the site head.

€¢ Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time.

€¢ Assist the sales team with all required documents and providing any support required.

€¢ Maintain database and MIS.

€¢ Maintain the marketing collaterals and all support documents at site.

€¢ Regular after-sales follow-up, and handle customer grievances, complaints and claims.

€¢ Handling guest complaints and concerns in an efficient and timely manner.

€¢ Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors.

€¢ Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises . meeting room, conference room etc. are maintained in proper order.

€¢ Handling the couriers. . receiving & making the courier entries & delivering them to the right person.

€¢ Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash.

€¢ Coordinating and multitasking job duties in a busy environment.

Desired Profile: -

€¢ Candidate should be a female with graduation in any field age between 21 to 25 years.

€¢ Has at least one year experience in guest relations or customer relations.

€¢ Has excellent communication skills, both verbal and written.

€¢ Has excellent coordination and organizing skills.

• Experience

  0 - 3 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  guest relation executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office