Customer Relationship Executive Female Graduate Jobs in Navi Mumbai

Manages customer interactions, resolves queries, and builds relationships to ensure customer satisfaction and loyalty.

Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.Responsibilities: - Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office. Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form. Assigning a sales manager as approved by the site head. Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time. Assist the sales team with all required documents and providing any support required. Maintain database and MIS. Maintain the marketing collaterals and all support documents at site. Regular after-sales follow-up, and handle customer grievances, complaints and claims. Handling guest complaints and concerns in an efficient and timely manner. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors. Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order. Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person. Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash. Coordinating and multitasking job duties in a busy environment.Desired Profile: - Candidate should be a female with graduation in any field age between 21 to 25 years. Has at least one year experience in guest relations or customer relations. Has excellent communication skills, both verbal and written. Has excellent coordination and organizing skills.

Job Description:Detail-oriented Sales Coordinator to contribute to achievement of sales target by supporting Sales Representatives, coordinating sales activities, and mainlining good customer relationships. The Sales Coordinators responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.Roles & Responsibilities:Customer PaymentsReview the outstanding invoices of customers.Contacting sales executives and customers pro-actively about late payments.Try to achieve quicker collection of payments.New Product Information and Ongoing Schemes/Targets Inform customers of new products and share any new schemes or offers for eligible customers. If a customer is about to fall short of his target sales, reminding the customer of the same, and helping him/her to meet their targets and gain maximum rewards.Promotional Materials:Estimating the requirement of promotional materials in the region.Coordinating with the HO for receiving the material in a timely manner.Implementing efficient distribution of promotional material throughout the region.Desired Candidate Profile:Graduate.Excellent English communication skills & presentation skills. .Basic excel knowledge.

Roles And Responsibility :-Doing Cold Calling.-Experience in Inside sales activities preferred-Closing Business Deals.-Following Up With Customers.-Managing Customer Relationships, Ensuring Sales Growth.-Promoting & Explaining The Products To The Customers.-Must-Have Convincing Skills.-Female Candidate Preferred.