Customer Relationship Executive Graduate Jobs in Kolkata

We are looking for a dedicated Customer Care Executive to join our team. As a key member of the customer service department, you will play an essential role in ensuring customer satisfaction by addressing their needs and inquiries effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, providing assistance and resolving issues in a timely manner.- **Provide Product Information:** Offer detailed information about our products and services, helping customers make informed decisions that meet their needs.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure updated records for future reference.- **Resolve Complaints:** Listen to customer concerns and work towards satisfactory solutions, ensuring they feel valued and respected.- **Follow Up with Customers:** Reach out to customers after their issues are resolved to ensure their satisfaction and gather feedback for continuous improvement.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both written and verbal, with the ability to listen actively. You should be comfortable using technology for communication and have basic computer skills, including familiarity with email and chat applications. A positive attitude and the ability to remain calm under pressure are essential. Prior experience in customer service is a plus, but not mandatory. A strong willingness to learn and a commitment to helping customers are expected traits for this role.

*Area Sales Executive - Del Marchio Eye Wear Pvt Ltd*- Identify & cultivate new business opportunities- Conduct demos & presentations- Achieve sales targets- Tour with sample bag, complete field job- Collaborate with support teams*Requirements:*- Graduation - 1-2 years optical sales experience- Excellent communication skills- Strong product knowledge- Willing to travel*Benefits:* TA, phone & internet reimbursement

Customer Relationship Executive CRM Garments Manufacturing Company Rubi Kolkata West BengalA fast growing garment manufacturing and wholesale business looking for highly motivated clients Relationship Executives to join their team. Who will be responsible for driving Auto Uniforms sales by reaching out to prospective AUTO mobile dealers across West Bengal and PAN INDIAPost: CRM (Garments)Job Title: Customer Relationship ExecutiveLocation: Kolkata, West BengalType: Full-Time, Permanent Role Overview Key ResponsibilitiesOutbound Calling: Make high-volume outbound calls daily to potential B2B customers from our database or a provided lead list.Product Pitching: Clearly explain our range of garments (e.g., shirt Tshirt Trouser uniforms, ready-to-wear), quality specifications, and wholesale pricing.Customer Relationship: Build and maintain strong relationships with clients to ensure repeat orders and long-term business partnerships.Order Management: Accurately record customer orders, including SKU codes, sizes, and quantities, and coordinate with the dispatch team.Target Achievement: Consistently meet or exceed monthly and quarterly sales targets for revenue generation and order volume.Reporting: Maintain detailed records of all sales activities and customer interactions in our system (CRM/Excel). Qualifications & SkillsExperience: Minimum 6 months to 2 years of experience in Tele Sales, Inside Sales, or Tele-calling. Prior experience in the Garment, Textile, or Retail sector is a significant advantage.Communication: Excellent verbal communication skills. Fluency in english Hindi and Bengali is essential. Basic English proficiency is preferred.Negotiation: Strong convincing and negotiation skills with a positive, problem-solving attitude.Education: Graduation mustTechnical: Comfortable using computers, basic MS Excel, and the internet. Compensation & BenefitsFixed Salary: 10,000 12,000 per month (depending on experience).Incentives: Highly attractive,3k/ lac performance-based monthly incentives based on achieved sales targets.Working Hours: 9:30 AM 6:30 PM (Monday to Saturday)How to Apply?Interested candidates, send your updated resume what-sap and call 9 3 3 1 2 05 1 3 3 8 7 77 2 1 1 0 1 6 9231799122Call Timing: 9 AM to 8 PMVisit Our Office:Ideal Career Zone128/12A, Bidhan Sarani, Shyambazar Metro Gate No.1, Gandhi Market, Behind Sajjaa Dhaam Bed Sheet Showroom, Kolkata 700004#BackOffice, #CRM, #CustomerRelationshipmExecutives, #HsPassed, #GraduateJobs, #Rubi, #Kalikapur, #Kolkata, #WestBengal, #, #, #, #, #, #, #, #, #, #, #, #, #, #, #, #, #,

As a Customer Care Executive in our Paikpara, Kolkata office, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent service. Your key responsibilities include answering phone calls, emails, and live chats promptly, addressing customer concerns professionally, and ensuring customer satisfaction.The ideal candidate should have 1-2 years of experience in customer service roles, possess excellent communication skills, and be able to multitask effectively. A graduate degree is required for this position, and candidates should be comfortable working in a fast-paced environment. We are looking for a detail-oriented and customer-focused individual who can work well in a team and adapt to changing priorities. If you thrive on helping customers and have a passion for providing exceptional service, we want to hear from you.

Hiring Now: Customer Relationship Executive (Tea Industry) Location: Topsia Salary: 18,000 20,000 (Gross per month)Key Responsibilities: Coordinate offer samples with brokers & delivery team Collect despatch advice and follow up with Sales & Transporters Handle invoice & Builty handover to brokers Ensure timely billing for tea sold (Garden & HO) Track fund collection & broker payments Update auction catalogues regularly Manage couriers (incoming/outgoing) Report internal & external complaints and track closures Handle online sales order, packaging, despatch & payment tracking Support upcoming tea tourism operations booking & coordinationRequirements: Proficient in MS Office (Word & Excel) Good communication & coordination skills Organized, proactive & detail-oriented

Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 4.5 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Contact on 6395208022Persons with big career gap can also apply. This is a genuine profile with no charges.

Key Responsibilities:Develop and maintain strong working relationships with bank branch staff.Drive insurance sales through the assigned bank branches.Identify cross-selling and upselling opportunities with bank customers.Conduct regular training sessions and joint sales calls with bank employees.Ensure compliance with internal and regulatory guidelines.Monitor and achieve sales targets as per the business plan.Resolve partner and customer queries in a timely manner.Report daily/weekly/monthly sales performance to the management.Work closely with internal teams for policy issuance, claims, and service support.

Position: Veterinary AssociateA Veterinary Associate job is to promote and sell pets nutritionists / food supplements product of the company's.Meeting with professionals like doctors, distributors by building strong relationships.Explaining product features and benefits.Meeting sales targets, and distributing product samples. Location: Mumbai / Gujarat / Delhi / Jaipur / Lucknow / Patna / Agartala / Guwahati / Kolkata Qualification: B.Sc (Zoology)/ B. Pharma / B.VSc (Animal Nutrition)Interested candidate can share resume on hr@ecorabioceuticals.inCall or WhatsApp: 91+ 98196 43644

Leading Chemical Trading Company at Salt Sec 5 KolkataJob Description: Sales Representative for PVC Chemical Trading CompanyPosition: Sales Representative for Chemical or Piping Industry preferredLocation: Kolkata Salt lake/BangurDepartment: Sales and MarketingKey Responsibilities:* Sales and Business Development:o Identify and target new business opportunities within the PVC industry.o Develop and maintain relationships with new and existing customers.o Conduct market research to identify potential clients and industry trends.* Sales Strategy and Planning:o Develop and implement sales strategies to achieve company targets and objectives.o Collaborate with the marketing team to create promotional materials and campaigns.o Track and report on sales performance, providing insights and recommendations for improvement.* Product Knowledge and Training:Maintain an in-depth understanding of PVC chemical products and their applications* Administrative Duties:o Prepare sales reports, forecasts, and budgets.Salary - 35000kInterested candidates share me your resume at 7687019485

We are seeking a driven and result-oriented Field Sales Executive to join our IT refurbished products division in Kolkata. The incumbent will be responsible for developing business opportunities, managing client relationships, area mapping, and ensuring achievement of monthly and quarterly sales targets.KEY RESPONSIBILITIESSales & Business Development1) Generate leads and acquire new clients for refurbished IT products (laptops, desktops, accessories, etc.) in Kolkata and surrounding regions.2) Build and strengthen relationships with channel partners, retailers, and end customers.3) Understand customer requirements and recommend suitable refurbished product solutions.4) Negotiate pricing, close deals, and ensure timely order execution and fulfillment.Area Mapping & Market Penetration1) Conduct structured area mapping for the assigned territory and maintain updated client data.2) Identify untapped sectors and develop strategies to penetrate new markets.3) Visit potential customers regularly to create visibility and brand presence for refurbished stocks.Sales Target & Reporting1) Achieve or exceed monthly and quarterly sales targets as assigned.2) Prepare daily/weekly reports on sales activities, lead pipelines, area coverage, and revenue performance.3) Report to the management with market insights and competitor analysis.4) Ensure accurate maintenance of CRM/sales tracking systems with updated client interactions.Customer Service & Retention1) Provide after-sales support and address customer queries related to refurbished product quality, warranty, and service.2) Build long-term customer loyalty through consistent follow-ups and exceptional service delivery.

Key Responsibilities: 1. Air Ticketing & Reservations:o Handle domestic and international flight bookings for MICE groups and corporate clients.o Manage group fares, seat allocations, PNRs, and schedule changes. o Issue, reissue, and cancel tickets as required using GDS systems (Amadeus, Galileo, Sabre, etc.).2. Coordination with Airlines:o Liaise with airline representatives for group fare negotiations, blockings, and special requests.o Monitor fare trends and secure the most cost-effective routing options. 3. Documentation & Reporting:o Prepare and share ticketing reports, travel documents, and MIS for clients and internal teams.o Ensure accuracy in invoicing, fare calculations, and adherence to company policies.4. Client Interaction:o Work closely with the MICE operations team to understand client travel requirements.o Communicate travel options, provide itinerary advice, and offer 24/7 support when required.5. Compliance & SOPs:o Ensure all bookings comply with travel policies, visa requirements, and destination regulations.o Maintain updated records of all bookings, changes, and ticketing transactions.Key Skills & Qualifications: Graduate in Travel & Tourism or related field. 25 years of experience in air ticketing, preferably in MICE or corporate travel. Strong command over GDS platforms (Amadeus, Galileo, Sabre, etc.). Excellent communication, multitasking, and client servicing skills. Knowledge of visa and travel document requirements is an added advantage.

Sales and Client Engagement:Identifying and developing relationships with potential clients, including architects, builders, contractors, interior designers, and developers.Conducting meetings, product presentations, and site visits to showcase marble and granite options.Maintaining and expanding the customer base through effective communication and follow-up.Providing quotations, negotiating terms, and closing sales deals.Market Analysis and Strategy:Gathering market and customer information, and providing feedback on future buying trends.Identifying new markets and business opportunities.Assisting in the development of sales strategies and contributing to overall business growth.Operations and Reporting:Managing product displays and stock updates.Recording sales and order information and submitting reports.Tracking and analyzing sales activities and providing timely reports to management.Coordinating with logistics and production teams for order fulfillment.Product Knowledge and Industry Trends:Continuously learning about new marble and granite products and industry trends.Advising on forthcoming product developments and special promotions.

We are looking for a dynamic and goal-oriented Sales & Marketing Executive to join our growing retail loan team. The ideal candidate will have a strong background in selling financial products, generating leads, and building long-term customer relationships.Key Responsibilities: Promote and sell retail loan products Generate leads through field visit Build relationships with potential customers Conduct customer profiling, eligibility checks, and loan documentation assistance Meet monthly sales targets and provide regular performance reports Coordinate with the credit and operations team for timely disbursement Attend customer queries and offer solutions proactivelyRequirements: Minimum 13 years of experience in loan sales or financial product marketing Strong communication, negotiation, and interpersonal skills Self-motivated with a results-driven attitude Familiarity with loan lifecycle, eligibility criteria, and KYC norms Comfortable with fieldwork and customer interaction Basic computer proficiencyPreferred: Experience in NBFCs, microfinance, or small lending companies Understanding of the local market and customer base

We are looking for 5 Field Sales Executive Posts in Kolkata South, Kolkata, with deep knowledge in Corporate Sales, Marketing Communication, Agency Sales, Field Sales, Lead Generation, Direct Sales, Customer Relationship, Channel Sales, Strategic Communication, Management Skills, Technical Sales, Negotiation Skills, b2c Marketing and Required Educational Qualification is : B.A, B.B.A, B.Sc

ZITA TELECOM PRIVATE LIMITED is a Private company incorporated on 26 Dec 2020. We are a ISP (Internet Service Provider) . We have different branches located all over West Bengal.We are seeking for Field Sales Executives in our Company.Job Responsibilities:A Field Sales Representative, or Field Sales Consultant, is responsible for sourcing new prospects, negotiating with them, and closing sales deals. Standard deliverables include meeting sales quotas, positive customer relations, and increasing company revenue.KRA Selling and promoting products to both existing and potential clients Performing needs analysis and cost-benefit analysis for clients Establishing and maintaining positive business relationships with clients Monitoring competitors sales activities Assisting with corporate marketing strategies and expanding the company to new markets Cold calling potential clients Coordinating sales efforts with other departments Supplying the management team with reports on customer needs or interests, potential new products, or services, and competitive activitiesReach Out To Us If you meet the qualifications and are excited about the opportunity to work as Senior Networking Engineer at Zitatel, please submit your resume. Go through the information below:Contact Person: Mayuree SahaHR Executive E-mail- hr@zitatel.com Call us - 9123884160 Address - Ambuja Ecostation Business Tower, 16th Floor, Suite - 1602, Plot, 07, Street Number 9, BP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Landmark: Salt Lake 215A Bus Stand Salt Lake Phillips More

I need a young female preferably from fashion designing background, if not then she should be smart, intelligent, should have ability to influence the clients. She will give query to our wholesale buyers and multi designer stores in India and abroad and should be alert in 24 x 7. She has to execute the orders / stock piece through execution department and would ensure the order reaches to the buyers/clients within the stipulated time. We would give the candidates a thorough training. We are looking forward to the client who will grow with our organization and would prefer long term career.

Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 6 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Persons with big career gap can also apply. This is a genuine profile with no charges.

We are looking for a Customer Care Executive to join our team in a part-time work-from-home role. The ideal candidate will help ensure our customers have the best experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, chat, or email promptly and accurately to provide excellent service.- **Resolve Issues:** Listen to customers problems and find effective solutions, ensuring their concerns are addressed quickly and satisfactorily.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Share clear and accurate information about our products and services to help customers make informed decisions.- **Follow Up:** Reach out to customers after their issues have been resolved to ensure satisfaction and gather feedback for improvement.**Required Skills and Expectations:**Candidates should have strong communication skills, both written and verbal, to engage effectively with customers. A high level of empathy and patience is essential for understanding customer needs and resolving issues kindly. Basic computer skills are necessary, including proficiency in using email and chat platforms. Candidates should be organized and able to manage time efficiently, especially while working from home. A customer-oriented mindset, with a focus on delivering high-quality service, and a willingness to learn will help you excel in this role. No prior experience is required, but a can-do attitude is a must.