Opening For Customer Care Executive

We are looking for a Customer Care Executive to join our team in a part-time work-from-home role. The ideal candidate will help ensure our customers have the best experience with our services.

**Key Responsibilities:**

- **Respond to Customer Inquiries:** Answer customer questions via phone, chat, or email promptly and accurately to provide excellent service.

- **Resolve Issues:** Listen to customers’ problems and find effective solutions, ensuring their concerns are addressed quickly and satisfactorily.

- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.

- **Provide Product Information:** Share clear and accurate information about our products and services to help customers make informed decisions.

- **Follow Up:** Reach out to customers after their issues have been resolved to ensure satisfaction and gather feedback for improvement.

**Required Skills and Expectations:**

Candidates should have strong communication skills, both written and verbal, to engage effectively with customers. A high level of empathy and patience is essential for understanding customer needs and resolving issues kindly. Basic computer skills are necessary, including proficiency in using email and chat platforms. Candidates should be organized and able to manage time efficiently, especially while working from home. A customer-oriented mindset, with a focus on delivering high-quality service, and a willingness to learn will help you excel in this role. No prior experience is required, but a can-do attitude is a must.

• Experience

  0 - 3 Years

• No. of Openings

  30

• Education

  Graduate

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home