Customer Care Executive (Freshers) Delhi NCR

Alpha Aviation Marine Academy

- **customer relationship:**

creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.

- **customer service:**

providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.

- **customer handling:**

interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.

- **customer communication:**

effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.

- **required skills and expectations:**

1. excellent communication skills to interact with customers effectively and convey information clearly.

2. strong interpersonal skills to build and maintain positive relationships with customers.

3. problem-solving abilities to address customer queries and resolve issues promptly.

4. patience and empathy to deal with customers in a courteous and understanding manner.

5. ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.

6. basic computer skills to input customer information, access relevant data, and respond to queries efficiently.

• Experience

  0 - 4 Years

• No. of Openings

  85

• Education

  12th Pass, B.A, B.C.A

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Plot no-1 Rao kanwar singh Complex 2nd floor Dwarka sector 8, New Delhi-110077