Customer Care Executive (Freshers) Delhi NCR

- **Customer Relationship:**

Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.

- **Customer Service:**

Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.

- **Customer Handling:**

Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.

- **Customer Communication:**

Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.

- **Required Skills and Expectations:**

1. Excellent communication skills to interact with customers effectively and convey information clearly.

2. Strong interpersonal skills to build and maintain positive relationships with customers.

3. Problem-solving abilities to address customer queries and resolve issues promptly.

4. Patience and empathy to deal with customers in a courteous and understanding manner.

5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.

6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.

• Experience

  0 - 4 Years

• No. of Openings

  85

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Plot no-1 Rao kanwar singh Complex 2nd floor Dwarka sector 8, New Delhi-110077