Customer Management Fresher Jobs in Lucknow

We are looking for a Teller Service Executive in Lucknow, ideal for graduates with 0 to 6 years of experience. This full-time position involves engaging with customers and handling financial transactions accurately while providing excellent service.Key Responsibilities include:1. **Customer Interaction**: Greet and assist customers, answering queries and providing information about services offered.2. **Processing Transactions**: Handle deposits, withdrawals, and check cashing with accuracy, ensuring compliance with banking regulations.3. **Cash Management**: Manage cash drawers effectively, balancing daily transactions to ensure accuracy in financial reporting.4. **Promoting Services**: Identify customer needs and promote bank products and services, contributing to customer satisfaction and increased revenue.5. **Record Keeping**: Maintain accurate records of all transactions and customer interactions, ensuring confidentiality and data security.Required skills and expectations include:- Strong communication skills to clearly convey information to customers.- Basic numeracy skills for accurate cash handling and transaction processing.- A customer-focused attitude to provide quality service and build relationships.- Ability to work effectively in a team environment while demonstrating independence in tasks.- A commitment to following procedures and ensuring compliance with all banking regulations. Candidates must be detail-oriented and proactive in resolving customer issues, helping create a positive banking experience. A graduate degree is required to apply for this role.

We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.

As a Relationship Manager, you will be responsible for building and maintaining strong customer relationships. Your role will involve understanding client needs and providing appropriate solutions to enhance their experience. **Key Responsibilities:**- **Customer Interaction:** Engage with clients to understand their requirements and address any queries. This helps in building trust and rapport.- **Problem Solving:** Work closely with clients to resolve any issues they may face, ensuring their concerns are addressed promptly and effectively.- **Client Follow-Up:** Regularly check in with clients to ensure satisfaction with services and identify opportunities for additional support, fostering loyalty and long-term relationships.- **Sales Support:** Assist in promoting products and services that meet client needs, contributing to overall sales growth and customer satisfaction.- **Database Management:** Maintain accurate records of client interactions and feedback to help in improving services and meeting client expectations.**Required Skills and Expectations:**- **Excellent Communication:** Strong verbal and written communication skills are essential to effectively engage with clients and address their needs.- **Customer Focused:** A genuine interest in helping customers and providing them with the best solutions is crucial for success in this role.- **Team Player:** Collaborating with team members to achieve common goals while being able to work independently when required.- **Organizational Skills:** Ability to manage multiple clients and tasks efficiently, ensuring timely follow-ups and responses.- **Basic Computer Skills:** Familiarity with computers for managing client information and communicating effectively is important for daily operations.

We are looking for a dedicated and enthusiastic Sales Girl to join our team in Lucknow. This full-time role requires a motivated individual who is eager to learn and grow in a retail environment.**Key Responsibilities:**- **Assisting Customers:** Greet customers warmly and help them find products that meet their needs, ensuring a positive shopping experience.- **Product Knowledge:** Learn about the various products we offer to provide accurate information and recommendations to customers.- **Inventory Management:** Help maintain the stock levels on the sales floor and assist in restocking shelves as necessary to ensure products are available for customers.- **Processing Transactions:** Handle cash and card transactions efficiently at the register, ensuring accuracy and security during sales.- **Maintaining Store Cleanliness:** Keep the sales area tidy and organized, creating an inviting atmosphere for customers.- **Promoting Sales:** Actively engage customers by informing them of ongoing promotions or special offers that may interest them.**Required Skills and Expectations:**- Candidates must have completed at least 10th grade education.- A positive attitude and willingness to learn are essential for success in this role.- Strong communication skills are important for interacting with customers and team members.- Basic math skills are necessary for handling cash and transactions accurately.- A team-oriented mindset is important, as collaboration with coworkers contributes to a pleasant work environment.- Prior experience in retail is a plus but not required; freshers are encouraged to apply.

We are looking for a motivated Sales Associate to join our team in Golaganj. This role involves assisting customers and driving sales in a full-time office environment. **Key Responsibilities:**- **Customer Assistance:** Greet customers, answer their questions, and provide guidance on products to enhance their shopping experience.- **Sales Transactions:** Process sales transactions accurately and efficiently, ensuring a smooth checkout experience for customers.- **Product Knowledge:** Maintain thorough knowledge of the products offered to help customers make informed purchasing decisions.- **Inventory Management:** Assist with inventory management by restocking shelves, checking stock levels, and reporting shortages to management.- **Store Presentation:** Ensure the store is clean and well-organized, with products displayed attractively to attract customers.- **Team Collaboration:** Work closely with team members to achieve sales goals and provide input to improve store operations.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of 12th grade. A background in sales is preferred, but not required, as we welcome individuals with 0 to 5 years of experience. Strong communication skills are essential for engaging with customers effectively. Candidates should be detail-oriented, friendly, and able to work well in a team environment. A positive attitude and willingness to learn are highly valued. Male candidates are preferred for this role due to specific team dynamics.

- Monitor and control the operation of electrical equipment in the substation.Explanation: The substation operator will be responsible for overseeing the functioning of various electrical equipment within the substation to ensure smooth operations.- Respond to alarms and emergency situations promptly.Explanation: In case of any alarms or emergencies, the substation operator must react quickly and efficiently to address the issue and prevent any disruptions in power supply.- Conduct routine checks and maintenance on equipment.Explanation: Regular maintenance checks must be carried out by the substation operator to ensure that all equipment is in good working condition and to prevent any breakdowns.- Keep detailed records of equipment performance and maintenance activities.Explanation: Accurate record-keeping is essential to track the performance of equipment and ensure that all maintenance activities are carried out on schedule.- Follow safety protocols and guidelines to maintain a safe work environment.Explanation: Safety of personnel and equipment is paramount in a substation environment, and the operator must adhere to all safety protocols to prevent accidents.Required Skills and Expectations:- Basic knowledge of electrical systems and equipment.- Ability to work in a team and communicate effectively.- Physical fitness and willingness to work in a demanding environment.- Strong attention to detail and problem-solving skills.- Willingness to work in shifts and handle emergencies as they arise.

As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.

Rudransh Solartech is a fast-growing solar EPC company specializing in residential, commercial, and industrial rooftop solar installations across Uttar Pradesh. We are committed to delivering reliable solar solutions and promoting clean energy for a brighter tomorrow.We are looking for a dynamic and result-oriented TEAM LEADER to lead our solar sales operations, manage field teams, and drive revenue growth across assigned territories.Key ResponsibilitiesLead and manage sales activities for rooftop solar projects (Homes, Commercial & Industrial)Generate and close leads through field sales, channel partners, and referralsBuild and manage a team of sales executivesMeet monthly and quarterly sales targetsConduct site visits, client meetings, and proposal presentationsCoordinate with technical and installation teams for smooth project executionMaintain CRM records, sales reports, and pipeline updatesDevelop relationships with local builders, dealers, and corporate clientsRequirementsProven experience in solar sales / EPC sales / electrical or energy sectorStrong communication and negotiation skillsAbility to manage a team and work independentlyKnowledge of net metering, subsidy process, and rooftop solar systems is a plusWillingness to travel within assigned districtsGraduation preferred (MBA in Sales/Marketing is an advantage)What We OfferAttractive fixed salary + high performance incentivesGrowth opportunities in a rapidly expanding solar companySupportive management and performance-based rewardsOpportunity to work in the renewable energy sector

As a Back Office Assistant, you will be responsible for performing administrative tasks to support the smooth functioning of the office. Your key responsibilities will include data entry, filing, maintaining records, responding to emails, and assisting with other clerical duties. You should have good communication skills, attention to detail, basic computer knowledge, and the ability to work well in a team. A 10th pass female candidate with no prior experience is welcome to apply for this full-time position located in Vrindavan Yojna, Lucknow.

Full time job with best sales and marketing skills . Financial Marketing knowledge is required.Also good communication skills , banking awareness is required .Candidate should be well aware about fresh sourcing in open market .

As the Front Desk Manager in Gomti Nagar Vistar, Lucknow, you will be responsible for overseeing all front desk operations and ensuring the smooth running of the reception area. Your key responsibilities will include managing check-ins and check-outs, handling guest inquiries, coordinating with other departments, and maintaining a clean and organized front desk. To excel in this role, you should have excellent communication and interpersonal skills, a professional and friendly demeanor, and the ability to multitask effectively. You should be detail-oriented, customer-focused, and have a strong problem-solving ability. A graduate with 0-3 years of experience in a similar role would be ideal for this position. Additionally, as this is a female-specific role, we are looking for a female candidate who can represent the company professionally and create a welcoming environment for all guests. This is a full-time position that requires you to work from the office.

- **Key Responsibilities:**1. Customer Relationship: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Customer Care: Providing excellent care and support to customers, addressing their inquiries and concerns promptly and effectively.3. Customer Handling: Managing customer interactions professionally and efficiently, whether through calls, emails, or online chats.4. Customer Management: Keeping track of customer interactions, feedback, and issues to improve services and processes.- **Required Skills and Expectations:**1. Good communication skills: Clear and effective communication with customers is essential for building trust and resolving issues.2. Problem-solving abilities: Being able to think quickly on your feet and find solutions to customer problems is crucial.3. Patience and empathy: Dealing with customers can sometimes be challenging, so having patience and understanding is important.4. Attention to detail: Recording and documenting customer information accurately is vital for providing personalized service.5. Tech-savvy: Comfortable using technology and familiar with basic software tools for communication and data management.

As a Customer Care Executive, your main responsibility will be to provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer complaints, and building strong customer relationships. Your daily tasks will include making outbound calls to customers, handling customer requests and concerns, and providing information about our products and services. To excel in this role, you will need to have excellent communication skills and customer handling abilities. You must be able to effectively manage customer interactions, build rapport with customers.

Responsibilities:1. Managing and overseeing the day-to-day operations of the back office.2. Supervising a team of back office staff and providing guidance and support.3. Ensuring all back office processes and procedures are followed accurately and efficiently.4. Handling customer inquiries and complaints in a timely and professional manner.5. Analyzing data and preparing reports for management.6. Monitoring and improving back office efficiency and productivity.7. Collaborating with other departments to ensure seamless operations.

The Back Office Assistant plays a crucial role in supporting the operations of the business from behind the scenes. They are responsible for a variety of tasks that help keep the office running smoothly and efficiently. Responsibilities:1. Assist with back office sales activities, such as processing orders, managing inventory, and maintaining customer records.2. Provide general office management support, including organizing and maintaining files, completing paperwork, and handling incoming and outgoing correspondence.

A telecaller job involves making and receiving phone calls to promote products/services, handle customer queries, or collect feedback.Outbound Calling: Making calls to potential customers to introduce products or services, generate interest, and qualify leads.