Customer Relationship Fresher Jobs in Lucknow

We are seeking a dedicated and polite Customer Relationship Executive to join our showroom team in Lucknow. The ideal candidate should possess excellent communication skills and a strong commitment to customer service.Key Responsibilities:- Maintain customer records diligently to ensure all information is accurate and up-to-date, facilitating easy access for future customer interactions.- Make follow-up calls to customers to provide updates, gather feedback, and encourage repeat business, forming lasting relationships.- Support sales and service activities by assisting customers with their inquiries, providing product information, and guiding them through the purchasing process.Required Skills and Expectations:Candidates must have completed at least 12th grade and can range from fresh graduates to those with up to six years of experience. This role is open exclusively to female applicants. The position is full-time and requires working from the office in Lucknow. Strong organizational skills and the ability to handle multiple tasks while maintaining a positive attitude are essential. Proficiency in computers to update customer databases and ensure smooth communication is also important. A willingness to learn and adapt to the dynamic retail environment is expected as you work closely with both customers and sales teams to enhance overall customer satisfaction.

We are seeking a customer-oriented Customer Care Executive (CCE) to be the primary point of contact for our clients in Aliganj, Lucknow. In this role, you will handle customer inquiries, resolve complaints, and provide accurate information about our products and services to ensure high levels of customer satisfaction.Key Responsibilities include managing incoming customer inquiries through various channels, effectively resolving complaints to maintain a positive customer experience, and delivering clear and precise information about our offerings. You will also be responsible for documenting customer interactions and feedback to help improve our services.Required skills for this role include strong communication skills, both verbal and written, to interact effectively with customers, along with excellent problem-solving abilities to address customer issues efficiently. The ideal candidate should have a personable demeanor and be a team player, capable of handling customer interactions with empathy and patience. Basic computer skills are also essential for documenting customer interactions and utilizing customer relationship management systems.This is a full-time position, and the work is based in the office. Candidates must be graduates, with no prior experience required, making this an excellent opportunity for recent graduates looking to start their careers in customer service.

Join our team as a Field Sales Executive in Lucknow, where you will play a vital role in driving sales and building strong customer relationships. This full-time position is ideal for freshers who have completed their 10th grade and are eager to start a career in sales.Key Responsibilities:- Promote Products: Engage with potential customers in the field to showcase and explain our products effectively.- Generate Leads: Identify and approach new customers to create sales opportunities, enhancing our client base.- Conduct Market Research: Gather feedback and insights from customers to understand market trends and customer preferences.- Maintain Customer Relationships: Build and nurture relationships with existing customers to ensure satisfaction and repeat business.- Report Sales Activities: Keep detailed records of customer interactions and sales activities to track progress and achieve targets.Required Skills and Expectations:- Candidates should possess strong communication skills to convey information clearly and effectively to customers.- A proactive attitude is essential, as the role involves actively seeking out new sales opportunities.- Ability to work independently and manage time effectively is required, as you will be out in the field.- A basic understanding of sales techniques and willingness to learn will help you thrive in this position.- Reliability and commitment to achieving goals will support your success in driving sales and contributing to the company's growth.

The Holidays Group is a growing travel and tourism company focused on providing quality travel experiences and customized holiday solutions to customers. We aim to make travel planning simple, convenient, and memorable through customer-focused services and a dedicated team.We offer a dynamic work environment with opportunities to learn, grow, and build a rewarding career in the travel and sales industry.

Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- Responding to Customer Inquiries: Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- Troubleshooting Issues: Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- Maintaining Customer Records: Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- Following Up with Customers: Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- Excellent Communication Skills: You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- Problem-Solving Abilities: A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- Customer-Oriented Mindset: Being focused on customer needs and striving to enhance their experience is crucial for this position.- Basic Computer Proficiency: Familiarity with common software applications is required to handle customer interactions efficiently.- Adaptability: As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.

As a Field Sales Executive based in Central Lucknow, your main objective is to drive sales and promote our products through direct interactions with clients in the field. This role requires a proactive approach to meet sales targets and build strong customer relationships.Key Responsibilities:- Identify New Clients: Actively search for potential clients and new market opportunities to expand the customer base.- Conduct Sales Visits: Engage with clients in person, showcasing our products and providing detailed information to encourage purchases.- Understand Customer Needs: Listen to customer requirements and tailor solutions that best meet their expectations.- Achieve Sales Targets: Work diligently to meet or exceed monthly sales goals, contributing to overall company revenue.- Report Sales Activities: Maintain accurate records of all sales activities and submit regular reports to management for review and strategy adjustments.Required Skills and Expectations:- A valid understanding of sales principles and a keen interest in developing sales skills is necessary, even for candidates with little experience.- Strong communication skills are essential for effectively conveying product benefits and addressing customer inquiries.- A proactive and motivated attitude is expected, along with the ability to work independently and manage time efficiently.- Comfort with public interaction and strong interpersonal skills will help foster positive relationships with clients.- Basic knowledge of local market trends and competitors will be advantageous in promoting our products successfully. This role is ideal for individuals looking to kickstart their career in sales, offering valuable experience and growth opportunities in a dynamic environment.

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- Resolve Issues: Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- Process Orders: Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- Maintain Customer Records: Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- Provide Product Information: Educate customers about products and services, helping them make informed decisions based on their needs.Required Skills and Expectations:- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

As a Relationship Manager based in Lucknow, you will play a crucial role in managing and nurturing client relationships. Your primary goal will be to ensure client satisfaction and loyalty while supporting the growth of our organization. Key Responsibilities:- Client Engagement: Interact with clients regularly to understand their needs, provide support, and gather feedback to strengthen relationships.- Account Management: Oversee a portfolio of clients, ensuring their goals are met through effective communication and service delivery.- Problem Resolution: Address and resolve any issues or concerns raised by clients promptly to maintain trust and satisfaction.- Sales Support: Assist in identifying potential opportunities for upselling or cross-selling products/services to enhance client value.- Market Research: Stay informed about market trends and competitor offerings to provide clients with relevant insights and recommendations.- Reporting: Prepare and present regular reports on client engagement and account performance to stakeholders, ensuring transparency.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for effective client interactions.- Ability to build and maintain professional relationships with clients, demonstrating empathy and responsiveness to their needs.- A proactive approach to problem-solving, with the capability to address client concerns efficiently.- Basic understanding of sales principles will be helpful in identifying upsell opportunities.- Willingness to learn and adapt, with a positive attitude towards challenges and team collaboration.- Candidates with 0 - 2 years of experience are encouraged to apply, as we value enthusiasm and a desire to grow more than extensive experience.

As an Airport Ticketing Staff member in Lucknow, you will play a crucial role in ensuring travelers have a smooth experience as they embark on their journeys. This position is perfect for individuals looking to start or grow their career in the aviation industry.Key Responsibilities:- Ticket Booking: Assist passengers in purchasing tickets, whether online or in-person, ensuring accurate information about flights and fares.- Customer Service: Provide exceptional support to travelers by addressing inquiries, resolving issues, and guiding them through the ticketing process while maintaining a friendly demeanor.- Check-In Assistance: Help passengers during the check-in process by ensuring they have the necessary documents and guiding them to the appropriate counters.- Payment Processing: Handle various payment methods securely and efficiently, ensuring that transactions are recorded accurately.- Flight Information Updates: Keep passengers informed about flight schedules, delays, and cancellations, ensuring they are aware of changes that may affect their travel plans.Required Skills and Expectations:Candidates should have at least completed their 10th grade and be willing to learn and adapt in a fast-paced environment. Attention to detail and strong communication skills are essential, as you will interact with diverse passengers. A positive attitude, patience, and the ability to work effectively in a team are also important qualities for this role. Previous experience is not required, making it an ideal position for freshers or those with up to six years of experience.

As a Health Insurance Counselor, you will play a vital role in helping clients navigate their health insurance options. Your primary responsibility will be to provide clear and accurate information to assist clients in selecting the right health insurance plan. This position requires excellent communication skills and a strong commitment to customer service.Key Responsibilities:- Client Consultation: Engage with clients to understand their health insurance needs and provide tailored advice based on their requirements.- Plan Explanation: Clearly explain different health insurance plans, including coverage options, premiums, copays, and any exclusions to ensure clients make informed decisions.- Application Assistance: Guide clients through the application process, helping them complete forms accurately and submit required documentation.- Problem Resolution: Address client concerns and questions promptly, providing solutions and ensuring a positive experience throughout their insurance journey.- Continuous Learning: Stay updated on health insurance regulations and new products to provide the most accurate and effective advice.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for effectively communicating complex information to clients.- Customer service orientation, with a focus on helping clients feel comfortable and informed.- Basic understanding of health insurance concepts, with a willingness to learn more about policies and regulations.- Ability to work independently in a remote setting, showing self-motivation and discipline.- Freshers are encouraged to apply, showing an eagerness to learn and grow in the health insurance field.

As a Relationship Manager, you will be responsible for building and maintaining strong customer relationships. Your role will involve understanding client needs and providing appropriate solutions to enhance their experience. Key Responsibilities:- Customer Interaction: Engage with clients to understand their requirements and address any queries. This helps in building trust and rapport.- Problem Solving: Work closely with clients to resolve any issues they may face, ensuring their concerns are addressed promptly and effectively.- Client Follow-Up: Regularly check in with clients to ensure satisfaction with services and identify opportunities for additional support, fostering loyalty and long-term relationships.- Sales Support: Assist in promoting products and services that meet client needs, contributing to overall sales growth and customer satisfaction.- Database Management: Maintain accurate records of client interactions and feedback to help in improving services and meeting client expectations.Required Skills and Expectations:- Excellent Communication: Strong verbal and written communication skills are essential to effectively engage with clients and address their needs.- Customer Focused: A genuine interest in helping customers and providing them with the best solutions is crucial for success in this role.- Team Player: Collaborating with team members to achieve common goals while being able to work independently when required.- Organizational Skills: Ability to manage multiple clients and tasks efficiently, ensuring timely follow-ups and responses.- Basic Computer Skills: Familiarity with computers for managing client information and communicating effectively is important for daily operations.

Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.

As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.

Rudransh Solartech is a fast-growing solar EPC company specializing in residential, commercial, and industrial rooftop solar installations across Uttar Pradesh. We are committed to delivering reliable solar solutions and promoting clean energy for a brighter tomorrow.We are looking for a dynamic and result-oriented TEAM LEADER to lead our solar sales operations, manage field teams, and drive revenue growth across assigned territories.Key ResponsibilitiesLead and manage sales activities for rooftop solar projects (Homes, Commercial & Industrial)Generate and close leads through field sales, channel partners, and referralsBuild and manage a team of sales executivesMeet monthly and quarterly sales targetsConduct site visits, client meetings, and proposal presentationsCoordinate with technical and installation teams for smooth project executionMaintain CRM records, sales reports, and pipeline updatesDevelop relationships with local builders, dealers, and corporate clientsRequirementsProven experience in solar sales / EPC sales / electrical or energy sectorStrong communication and negotiation skillsAbility to manage a team and work independentlyKnowledge of net metering, subsidy process, and rooftop solar systems is a plusWillingness to travel within assigned districtsGraduation preferred (MBA in Sales/Marketing is an advantage)What We OfferAttractive fixed salary + high performance incentivesGrowth opportunities in a rapidly expanding solar companySupportive management and performance-based rewardsOpportunity to work in the renewable energy sector

As a Back Office Assistant, you will be responsible for performing administrative tasks to support the smooth functioning of the office. Your key responsibilities will include data entry, filing, maintaining records, responding to emails, and assisting with other clerical duties. You should have good communication skills, attention to detail, basic computer knowledge, and the ability to work well in a team. A 10th pass female candidate with no prior experience is welcome to apply for this full-time position located in Vrindavan Yojna, Lucknow.