Customer Communication Fresher Jobs in Lucknow

The Holidays Group is a growing travel and tourism company focused on providing quality travel experiences and customized holiday solutions to customers. We aim to make travel planning simple, convenient, and memorable through customer-focused services and a dedicated team.We offer a dynamic work environment with opportunities to learn, grow, and build a rewarding career in the travel and sales industry.

Job Description:We are hiring Telecallers for our UK Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- Responding to Customer Inquiries: Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- Troubleshooting Issues: Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- Maintaining Customer Records: Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- Following Up with Customers: Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- Excellent Communication Skills: You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- Problem-Solving Abilities: A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- Customer-Oriented Mindset: Being focused on customer needs and striving to enhance their experience is crucial for this position.- Basic Computer Proficiency: Familiarity with common software applications is required to handle customer interactions efficiently.- Adaptability: As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.

As a Field Sales Executive based in Central Lucknow, your main objective is to drive sales and promote our products through direct interactions with clients in the field. This role requires a proactive approach to meet sales targets and build strong customer relationships.Key Responsibilities:- Identify New Clients: Actively search for potential clients and new market opportunities to expand the customer base.- Conduct Sales Visits: Engage with clients in person, showcasing our products and providing detailed information to encourage purchases.- Understand Customer Needs: Listen to customer requirements and tailor solutions that best meet their expectations.- Achieve Sales Targets: Work diligently to meet or exceed monthly sales goals, contributing to overall company revenue.- Report Sales Activities: Maintain accurate records of all sales activities and submit regular reports to management for review and strategy adjustments.Required Skills and Expectations:- A valid understanding of sales principles and a keen interest in developing sales skills is necessary, even for candidates with little experience.- Strong communication skills are essential for effectively conveying product benefits and addressing customer inquiries.- A proactive and motivated attitude is expected, along with the ability to work independently and manage time efficiently.- Comfort with public interaction and strong interpersonal skills will help foster positive relationships with clients.- Basic knowledge of local market trends and competitors will be advantageous in promoting our products successfully. This role is ideal for individuals looking to kickstart their career in sales, offering valuable experience and growth opportunities in a dynamic environment.

We are looking for a dedicated and enthusiastic Sales Girl to join our team in Lucknow. This is a full-time position, perfect for recent graduates looking to kick-start their career in sales. Key Responsibilities:- Customer Engagement: Welcome and assist customers as they enter the store, ensuring they feel valued and informed as they shop.- Product Knowledge: Learn about the products in our inventory to provide accurate information and answer customer questions effectively.- Sales Support: Help customers make purchasing decisions by understanding their needs and suggesting suitable products, which ultimately drives sales.- Inventory Management: Assist in managing the stock by keeping track of items on the sales floor and ensuring they are well-displayed and organized.- Transaction Handling: Process sales transactions efficiently at the cash register, ensuring accuracy and a positive customer experience.Required Skills and Expectations:- A Masters degree or a degree in M.B.A/PGDM is preferred, but freshers are encouraged to apply, as training will be provided.- Strong communication skills to interact confidently with customers.- A friendly and approachable personality to create a welcoming environment.- Basic skills in handling cash and using a computer for sales transactions.- A willingness to learn and adapt in a fast-paced retail environment.- Team player attitude, ready to collaborate with colleagues and contribute to a positive workplace culture.

We are looking for a Call Coordinator in Lucknow, India, who will manage incoming and outgoing calls while ensuring smooth communication within our team. This role is perfect for candidates with up to 6 years of experience, even those just starting their careers. Key Responsibilities:- Manage Calls: You will handle inbound and outbound calls, answering questions and directing calls to the appropriate team members.- Schedule Appointments: You will assist in coordinating meetings and appointments, ensuring all relevant parties are informed.- Maintain Records: Keeping track of calls and relevant information is essential. You will update and maintain detailed records to help the team stay organized.- Provide Support: You will assist team members with any issues related to calls and communication tools, helping resolve issues quickly.Required Skills and Expectations:Candidates must possess strong communication skills and be able to convey information clearly. A good understanding of basic computer programs and phone systems is important. Attention to detail is crucial for maintaining accurate records and scheduling effectively. We expect you to be a team player who is willing to learn and adapt to new challenges while providing excellent customer support. Time management skills are essential to prioritize tasks and ensure efficiency throughout your workday. A minimum education of 12th grade is required, making this an ideal opportunity for fresh graduates and young professionals.

As a Delivery Partner, you will play a crucial role in ensuring that our customers receive their orders efficiently and on time. Your responsibilities will include:- Order Pickup: You will be responsible for collecting orders from our designated locations and ensuring accuracy in what you pick up.- Timely Delivery: You will deliver these orders to customers promptly, aiming to meet specified delivery timelines.- Customer Interaction: Engaging with customers is key. You should provide excellent service and address any queries they may have during delivery.- Route Planning: You will plan efficient delivery routes to optimize travel time and ensure punctual deliveries.- Documentation: You will maintain records of deliveries made, handling any necessary paperwork to ensure transparency in operations.For this role, you should possess the following skills and meet these expectations:- Basic Communication Skills: Good verbal communication is essential for interacting with customers effectively.- Time Management: Ability to manage your time well is vital to meet delivery deadlines.- Problem-Solving Skills: You should be able to handle unexpected issues during delivery, such as traffic or location difficulties.- Reliability: We expect you to be dependable and consistent in your work to maintain service quality.- Team Player: Collaborating with team members will be important in ensuring smooth operations. A minimum education of 10th pass is required, and candidates with 0 to 2 years of experience are encouraged to apply.

We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- Customer Support: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- Communication: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- Problem-Solving: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- Documentation: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- Team Collaboration: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.

Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.

Company - Helpzone Services Profile - Telecaller Salary - 10k to 12kExperience - fresher to 1 year Education - Minimum 12th pass to Graduate No of Openings - 2 Gender - Female Work location - Indira Nagar Lucknow Contact Details - 9696323132Interview Location - Indira Nagar Lucknow

Technical Support ExecutiveJob RoleProvide technical support via calls, chat, and emailTroubleshoot and resolve customer issues efficientlyInvestigate problems and provide accurate solutionsMonitor cases and maintain proper documentationCoordinate with internal teams when requiredRequired SkillsStrong communication & writing skillsGood problem-solving and troubleshooting abilityPatient, empathetic, and customer-focusedGood knowledge of Microsoft ExcelBasic technical understandingEligibilityFreshers & experienced candidates can applyBachelor's degree preferredAnyone can applyBenefitsCompetitive salary based on performanceCareer growth opportunitiesSupportive and collaborative work environmentTraining and skill development support

As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.

Job Description PromoterCompany: BookMyGlowLocation: Field-based (Beauty Parlours & Hair Salons)Job Type: Full-Time / Part-Time / FreelanceAbout BookMyGlowBookMyGlow is a digital platform designed exclusively for beauty parlours and hair salons. We help salons grow their business by offering appointment management, customer handling, promotions, digital visibility, and other managerial support services through our platform.---Role OverviewWe are looking for enthusiastic and confident Promoters who can visit beauty parlours and hair salons, explain the benefits of BookMyGlow, and convince them to onboard onto our platform. This is a field-based sales and relationship role.---Key Responsibilities* Visit beauty parlours, salons, and beauty studios in assigned areas* Explain BookMyGlows services and benefits to salon owners/managers* Convince and onboard salons onto the BookMyGlow platform* Assist salon owners with basic onboarding and initial setup* Build strong relationships with salon owners for long-term engagement* Achieve daily/weekly onboarding targets* Collect feedback from salon partners and report to the team* Maintain basic records of visits, follow-ups, and conversionsServices You Will Promote* Appointment & booking management* Customer database and CRM support* Promotional visibility on the BookMyGlow platform* Business growth and operational support* Digital presence and management toolsWho Can Apply * Freelancers, part-time candidates, and gig workers are highly preferred* Candidates looking for flexible working hours are welcome* Individuals who want to work on a commission / target-based model can apply* Full-time candidates are also welcomeRequired Skills & Qualifications* Good communication and convincing skills* Comfortable with field work and meeting business owners* Basic smartphone and app usage knowledge* Sales, marketing, or promoter experience is a plus* Freshers with strong communication skills are welcome* Positive attitude and target-driven mindsetCompensation & Benefits* Fixed payout / commission per successful onboarding* Performance-based incentives* Flexible working hours (ideal for freelancers & part-time)* Training and onboarding support* Growth opportunities with consistent performance

Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, Sound Box, EDC/card swipemachine, point of sales software, insurance and other financial products Deployment of products and articulation of benefits & best practices at client locationsEnsuring customer satisfaction leading to higher sales conversions and retentionGathering consistent feedback from market for existing offerings and insights on competitormoves as feedback for product enhancementsEnable digital payments at unorganised retailers by on-boarding new retailers & make them understand the complete payments acceptance process and its benefitsVisit existing merchant and resolve if merchant having any issue1-3 Years of relevant experience from Telecom, banking, Retail, Wallet , E commerceFresher candidates with good sales acumen are welcome for the profile. Need toSell Sound box devices as well.

We are looking for 08 Field Sales Executive Posts in Lucknow with deep knowledge in Retail Sales, Customer Relationship, Corporate Sales, Channel Sales, Marketing Communication and Required Educational Qualification is : 12th Pass, B.A, B.Com, B.Sc

Field Sales Executive & Bike is mandatory.

Bike or scooty is required

Includes field sales, bike or scooty is mandatory