Customer Management Job Vacancies in Tamil Nadu

We are looking for enthusiastic candidates for the role of Air Hostess in Coimbatore. This is a full-time office job that welcomes applicants with 0 to 6 years of experience. A minimum education requirement of 12th pass is necessary.**Key Responsibilities:**- **Passenger Assistance:** Provide help and guidance to passengers during boarding and disembarking, ensuring a smooth and pleasant travel experience.- **Safety Procedures:** Conduct safety demonstrations and brief passengers on emergency procedures to ensure everyone knows how to respond in case of an emergency.- **Service Delivery:** Serve food, beverages, and other services to passengers with a friendly attitude, ensuring high standards of customer service throughout the flight.- **Cabin Maintenance:** Ensure that the cabin is clean and orderly before, during, and after the flight, creating a welcoming environment for passengers.- **Conflict Resolution:** Manage any issues or complaints from passengers effectively, using problem-solving skills to maintain a calm and positive atmosphere.**Required Skills and Expectations:**- **Excellent Communication:** Strong verbal communication skills are essential to interact effectively with passengers and crew members.- **Customer Service Oriented:** A friendly and helpful attitude is necessary to provide excellent service and enhance the overall customer experience.- **Team Player:** Ability to work well in a team environment, collaborating with other crew members for the safety and comfort of passengers.- **Adaptability:** Must be flexible and able to handle unexpected situations calmly and professionally.- **Presentation:** A well-groomed appearance and professional demeanor are important, as this role represents the airlines image to the public.

We are looking for a motivated Sales Coordinator to support our sales team in Chennai. The ideal candidate will have 3 to 7 years of experience in sales coordination and hold a graduate degree.Key Responsibilities: 1. **Sales Support**: Assist the sales team by preparing sales reports, tracking sales activities, and maintaining sales records to ensure smooth operations. 2. **Customer Communication**: Act as a liaison between customers and the sales team, addressing inquiries, managing orders, and ensuring timely delivery of products. 3. **Data Management**: Maintain the customer database and update information regularly to keep records accurate and up to date. 4. **Scheduling**: Coordinate meetings for the sales team, including preparation of materials and agendas to maximize productivity. 5. **Order Processing**: Manage order entries and follow up on order statuses to ensure customer satisfaction and timely service.Required Skills and Expectations: Candidates must have excellent communication and interpersonal skills to effectively interact with clients and team members. Strong organizational abilities and attention to detail are essential for maintaining accurate records and managing multiple tasks. Proficiency in MS Office applications, especially Excel, is required. A proactive attitude and the ability to work collaboratively in a fast-paced environment will be highly valued. Male candidates are preferred for this role.

As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- **Cargo Booking and Coordination**: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- **Documentation Management**: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- **Tracking Shipments**: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- **Customer Interaction**: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- **Problem Solving**: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.

As an Airport Ticketing Executive, you will play a crucial role in managing the ticketing process for passengers traveling through the airport. This full-time position is located in Chennai and is suitable for candidates with 0 to 6 years of experience. A minimum education of 12th standard is required.**Key Responsibilities:**- **Ticket Booking and Reservations:** Assist passengers in booking their tickets, ensuring all details are correct and providing clear information on fare options.- **Customer Service:** Offer excellent customer service by addressing inquiries, resolving issues, and providing helpful information to travelers.- **Payment Handling:** Process payments for ticket bookings accurately and efficiently, ensuring compliance with company policies.- **Documentation Management:** Maintain accurate records of ticket transactions and manage documentation related to bookings and passenger information.- **Coordination with Airlines:** Work closely with various airlines to confirm flight availability and resolve any discrepancies in bookings.- **Customer Follow-Up:** Contact passengers about reminders and changes regarding their bookings, enhancing overall customer experience.**Required Skills and Expectations:**Candidates must have strong communication skills to interact well with customers and colleagues. A good understanding of computer systems and familiarity with ticketing software is essential. Attention to detail is crucial to avoid errors in bookings, and candidates should possess problem-solving abilities to effectively handle customer concerns. Adaptability and a positive attitude toward working in a fast-paced environment will enhance success in this role. Basic knowledge of airline operations can be an advantage, though not mandatory.

We are looking Any Degree Graduate freshers for Inside Sales in Coimbatore Good Communication skills and Night Shift .Immediate Joiners preferred.Working hours 6 PM to 3 P.M.Cab facility provided.

We are looking Any Degree Graduate for Customer Support Executive/ Sr. Customer Support Executive with Freshers / Experience in International Accounts Receivable process Preferable.immediate joiner preferred.

Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level

Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.

Hiring for 51 Urgent Hiring in Air Hostess at Airports Jobs in Visakhapatnam, Kannur, Surat, Ranchi, Bangalore, Kalaburagi, Gulbarga, Kochi/Cochin, Indore, Mumbai, Rourkela, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Air Hostess, Flight Attendant, Flight Steward, Cabin Crew, Airlines Cabin Crew, Crew Manager, Senior Cabin Crew, Air Traffic Controller, Ground Staff, Airport Operation etc.

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.