Hiring Freshers || Air Ticketing Executive

As an Air Ticketing Staff member, you will play a vital role in assisting customers with their travel needs, ensuring a seamless ticketing experience.

Key Responsibilities:

- Ticket Booking: Assist customers in booking flights by providing relevant options based on their preferences and budget, ensuring they understand the terms of their purchase.

- Customer Service: Address customer queries and concerns promptly, offering guidance on ticket changes, cancellations, and refunds to maintain high satisfaction levels.

- Flight Information: Stay updated on flight schedules, availability, and pricing, providing customers with accurate information to help them make informed decisions.

- Documentation Processing: Collect necessary identification and travel documents from customers and ensure they are correctly processed for ticket issuance.

- Payment Handling: Manage payments securely, offering various payment options and ensuring all transactions are processed accurately.

- Coordination with Airlines: Maintain communication with different airlines to confirm bookings, resolve issues, and get updates on flight statuses.

Required Skills and Expectations:

- Communication Skills: Strong verbal and written communication skills are essential to interact effectively with customers and colleagues.

- Attention to Detail: You must pay close attention to details to avoid errors in bookings and maintain accuracy in documentation.

- Customer Service Orientation: A friendly and helpful attitude towards customers is critical in providing excellent service and resolving issues.

- Basic Computing Skills: Proficiency in using computers, ticketing software, and online booking tools is necessary for efficient operations.

- Team Player: Ability to work well within a team environment, supporting colleagues and sharing responsibilities effectively.

• Experience

  0 - 2 Years

• No. of Openings

  45

• Education

  12th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  aviationjob.hr42@outlook.com