Order Management Manager
Experience: 8-12 Years
Location: Chennai
We are hiring an Order Management Manager to oversee end-to-end order processing, fulfillment, and customer order operations while ensuring timely and accurate deliveries.
Key Responsibilities
Manage end-to-end order management and fulfillment operations.
Monitor order processing, invoicing, dispatch, and delivery activities.
Coordinate with sales, warehouse, logistics, finance, and customer service teams.
Resolve order issues, exceptions, cancellations, and escalations.
Drive process improvements and improve order accuracy and turnaround time.
Track operational KPIs, prepare MIS reports, and ensure SLA compliance.
Lead and mentor the order management team.
Relevant Skills
Order Management, Order Processing, Order Fulfillment, Order to Cash, O2C, Supply Chain, Logistics, ERP, SAP, Customer Order Management, Inventory Coordination, SLA Management, MIS, Team Management
Experience
8 - 12 Years
No. of Openings
3
Education
Graduate
Role
Order Management Manager
Industry Type
Internet / E-Commerce
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office