Customer Relationship Executive 12th Pass Jobs in Kolkata

We are looking for a motivated Customer Relation Executive to join our team in Kolkata. This is a full-time office-based position, ideal for freshers looking to start their career in customer service.nnKey Responsibilities:nn- Communicating with Customers: You will be responsible for answering customer inquiries through phone, email, or in-person. Clear communication is essential to provide accurate information and assistance.n n- Maintaining Customer Records: You will update and maintain customer databases to ensure that all information is accurate and up-to-date, which helps improve customer satisfaction.n n- Handling Complaints: You will listen to customer complaints and work toward resolving their issues effectively. Patience and problem-solving skills will be important in this aspect of the job.nn- Providing Support: You will assist customers with product information and services, ensuring they understand our offerings and have a positive experience.nnRequired Skills and Expectations:nnCandidates must have completed the 12th grade and should be eager to learn and grow in the customer service field. Strong communication skills, both verbal and written, are essential, along with a friendly demeanor. You should be able to work collaboratively with a team and possess good organizational skills. Being approachable and empathetic will help you connect with our customers and enhance their experience.

We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)

# Job Opportunity - Office Assistant / Branch SupportCompany: Axis Bank Ltd.Job Location: Kolkata Department: Branch Operations / Office Support### Job Responsibilities* Assist with daily branch office and administrative activities.* Maintain files, documents and office records.* Support data entry and basic computer-related work.* Help with document verification and KYC paperwork under staff supervision.* Guide customers to the appropriate service counter.* Assist branch employees with routine operational tasks.### Eligibility Criteria* Qualification: Higher Secondary (10+2) / Graduate, as per vacancy.* Experience: Freshers and experienced candidates may apply, subject to requirements.* Skills: Basic computer knowledge, communication skills and a professional attitude.* Age Limit: As per the employer's recruitment criteria.### Salary & BenefitsSalary, incentives and benefits will depend on the confirmed vacancy and payroll arrangement.Application: Interested candidates may share their updated CV for vacancy verification and screening.Important: No candidate should pay any fee for a job offer or interview.

We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.

SHARE YOUR RESUME 8282965559nJoin our dynamic team as an Airport Ramp Executive in Kolkata, India, where you'll play a crucial role in keeping airport operations running smoothly. This entry-level position is perfect for individuals with a passion for aviation and teamwork.nnKey Responsibilities:nn- Aircraft Handling: Assist with the safe and efficient loading and unloading of baggage and cargo onto aircraft, ensuring that all items are managed according to safety regulations.n n- Ground Support: Collaborate with ground staff and pilots to facilitate timely departures and arrivals by performing essential ramp tasks, including marshaling aircraft and coordinating refueling operations.nn- Safety Compliance: Adhere to safety guidelines and protocols at all times to maintain a secure working environment for yourself and others around you.nn- Equipment Management: Operate ramp handling equipment, such as tugs and baggage carts, ensuring they are used safely and maintained properly during your shifts.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 10th grade and no prior experience is necessary, making this an ideal opportunity for fresh entrants looking to start their career in aviation. Strong communication skills, teamwork, and a willingness to learn are essential. You should be physically fit to perform demanding tasks and be prepared for shift work in a fast-paced environment. Reliability and a customer-focused attitude are key traits that will contribute to your success in this role.

Airport Ticketing Executive - Job DescriptionAirport Ticketing Executive ka main kaam passengers ki ticket booking, check-in aur travel-related queries ko handle karna hota hai.Key Responsibilities:Flight tickets book, modify aur cancel karnaPassengers ka check-in process complete karnaBoarding passes issue karnaPassenger documents aur travel details verify karnaSeat selection aur flight-related requests handle karnaBaggage allowance aur excess baggage ki information denaFlight timings, delays aur cancellations ke updates provide karnaRefunds aur rebooking requests mein assistance denaPassengers ki queries aur complaints professionally handle karnaAirline ticketing software/system par accurate data entry karnaRequired Skills: Good communication, basic computer knowledge, customer-service skills, attention to detail, patience aur professional personality.

As an Air Ticketing Executive, your primary responsibility will be to assist customers with booking flight tickets and provide them with excellent service. You will work in a fast-paced environment where attention to detail and strong communication skills are essential. Key Responsibilities:- Booking and Issuing Tickets: You will handle the entire process of booking air tickets for customers, ensuring all details are accurate to avoid any issues during travel.- Customer Support: You will answer customer queries regarding flights, prices, and itineraries. Its important to provide clear and helpful information to enhance customer satisfaction.- Managing Reservations: You will update and manage customer bookings in the database, making modifications as needed to fit their travel plans.- Payment Processing: You will assist customers in processing payments for their tickets, ensuring secure transactions and handling any payment-related queries.- Coordinating with Airlines: You will communicate with various airlines to resolve any issues related to bookings and ensure smooth operations.Required Skills and Expectations:- Strong communication skills are essential for interacting with customers and providing support.- Basic computer skills, including familiarity with booking software and databases, are necessary for handling ticketing processes.- Attention to detail is crucial; you will need to ensure all information entered is correct.- A team-oriented mindset is important to work effectively with colleagues and superiors.- Customers may have different needs, so being adaptable and patient will help you succeed in this role.

The Air Cargo Executive will be responsible for managing and coordinating air cargo operations to ensure efficient transport of goods. This position involves working closely with various teams and maintaining excellent communication with clients.Key Responsibilities:- Cargo Handling: Oversee the loading and unloading of cargo from aircraft, ensuring proper handling and compliance with safety regulations.- Documentation: Prepare and verify shipping documents, ensuring all necessary paperwork is accurate and complete for customs and regulatory compliance.- Customer Service: Liaise with clients to provide updates on shipment status and address any inquiries or issues they may have.- Coordination with Airlines: Communicate and coordinate with airline representatives to secure space for cargo and manage flight schedules.- Inventory Management: Monitor cargo inventory and help manage stock levels, ensuring timely delivery and minimal delays.- Problem-Solving: Address any unexpected issues that arise during the shipping process, including delays or damages, to maintain service quality.Required Skills and Expectations:- Candidates should possess at least a 10th-grade education and have 0 to 6 years of experience in the air cargo or logistics field.- Strong communication skills are essential for liaising effectively with clients and colleagues.- Basic knowledge of air cargo regulations and procedures is preferred but not mandatory, as training may be provided.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- A strong sense of responsibility and attention to detail is important to ensure all operations run smoothly.

We are looking for a dedicated Air Ticketing Executive in Kolkata to assist customers with booking air travel. This role is ideal for freshers who are eager to start their careers in the airline and travel industry.Key responsibilities include:1. Ticket Booking: You will help customers by processing their flight bookings accurately. This includes searching for the best flight options, making reservations, and issuing tickets.2. Customer Support: You will assist clients with their inquiries and provide information on flight schedules, pricing, and travel policies. Good communication will be essential in addressing any passenger concerns.3. Data Management: You will maintain and update records related to ticket bookings and customers. Accurate data entry and attention to detail will be necessary to ensure smooth operations.4. Problem Solving: If customers face issues such as booking changes or cancellations, you will resolve these promptly and professionally, ensuring a positive experience.5. Collaboration: You will work closely with team members and other departments to ensure efficient service delivery while adhering to company policies and procedures.The ideal candidate should have a pass in the 10th grade and demonstrate strong communication skills, a customer-oriented mindset, and a willingness to learn. Attention to detail, the ability to work well under pressure, and a basic understanding of computer operations are also necessary for success in this role.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Greeting Guests: Welcome arriving guests with a warm smile and friendly attitude, making them feel comfortable as they start their journey.- Providing Information: Answer questions about airline services, travel procedures, and airport facilities to help guests navigate the airport easily.- Assisting with Check-In: Help guests with the check-in process by guiding them through self-service kiosks or direct check-in counters, ensuring a smooth process.- Managing Queries and Complaints: Address guest concerns and complaints promptly and courteously, working to resolve issues to enhance guest satisfaction.- Coordinating with Airlines: Collaborate with airline staff to stay informed about flight schedules, delays, and gate changes, ensuring guests receive accurate information.- Maintaining Cleanliness: Ensure that the waiting areas and guest service areas are clean and organized, contributing to a pleasant environment.Required skills and expectations for this role include:- Effective Communication: You should be able to communicate clearly and confidently with guests, both verbally and in writing.- Customer Service Skills: A good understanding of customer service principles and the ability to remain calm under pressure is essential.- Team Player: You should work well with others, as collaboration with various teams is key to providing excellent service.- Attention to Detail: Being detail-oriented will help you manage guest requests and needs effectively.- Basic Computer Skills: Familiarity with basic computer operations is necessary to assist with electronic check-in systems and information retrieval. This position is ideal for someone looking to start a career in the hospitality or customer service industries.

We are seeking an Air Ticketing Executive to join our team in Kolkata. This is an entry-level position, perfect for individuals looking to start their career in the travel and aviation industry. nnKey Responsibilities:nn1. Booking Air Tickets: Assist customers in selecting and booking flight tickets according to their travel preferences, ensuring they receive the best options available.nn2. Customer Service: Provide excellent service by addressing customer inquiries, resolving issues related to ticketing, and offering support throughout the booking process.nn3. Flight Information Management: Stay updated on flight schedules, availability, and any changes to ensure that customers receive accurate and timely information.nn4. Documentation: Prepare and maintain all necessary documentation for ticketing, ensuring compliance with airline regulations and company policies.nn5. Collaboration with Airlines: Work closely with airlines to confirm bookings, handle cancellations, and process refunds when necessary.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th-grade education. Strong communication skills are essential, as you will interact with customers regularly. Attention to detail is a must for managing bookings and ensuring accurate documentation. Ability to work well in a team and adapt to a fast-paced environment will be vital. While prior experience is not required, a genuine interest in the travel industry and a willingness to learn are highly appreciated.

SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their careers in the air cargo industry.nnKey Responsibilities:nn1. Cargo Handling: Assist in the loading and unloading of air cargo, ensuring that all packages are handled safely and efficiently.nn2. Documentation: Prepare and maintain shipping documents, ensuring that all paperwork is accurate and compliant with regulations.nn3. Customer Service: Communicate with clients regarding cargo status and address any inquiries or issues they may have.nn4. Inventory Management: Help monitor cargo inventory levels and report any discrepancies or shortages to management.nn5. Coordination: Work with various teams, including logistics and operations, to ensure smooth transportation of cargo.nnRequired Skills and Expectations:nnCandidates must have completed their 10th grade education and should possess good communication skills. Attention to detail, responsibility, and the ability to work well under pressure are essential. As this is an entry-level position, prior experience is not necessary, but a willingness to learn and adapt is important. Successful candidates will demonstrate teamwork and a proactive approach to problem-solving in a dynamic work environment.

We are seeking a dedicated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals eager to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with inquiries and provide information about flights, baggage policies, and airline services to ensure a positive travel experience.- Check-In Support: Help passengers with the check-in process, ensuring that all necessary documents are verified and that travelers are informed of boarding procedures.- Ticketing Operations: Process ticketing for both domestic and international flights, including changes, cancellations, and rebooking as needed while updating relevant records.- Problem Resolution: Address and resolve passenger issues or complaints promptly, demonstrating excellent communication and problem-solving skills to maintain customer satisfaction.- Collaboration: Work closely with team members and other departments to ensure smooth operations, including coordinating with ground staff and management when necessary.Required Skills and Expectations:Candidates should have completed a minimum of 10th grade education and possess excellent verbal and written communication skills. A friendly demeanor and strong interpersonal skills are essential as the role involves direct interaction with passengers. Basic computer skills and the ability to work in a fast-paced environment are also important. We expect a commitment to professional development, punctuality, and a customer-focused attitude throughout your work.