Customer Management Job Vacancies in Telangana

We are looking for an enthusiastic Airport Representative to join our team in Hyderabad. This is a full-time position suitable for candidates with little to no experience. You will play a key role in providing excellent service to travelers at the airport.As an Airport Representative, your key responsibilities will include:- **Customer Assistance**: You will greet passengers, help with check-in procedures, and guide them through the airport for a seamless travel experience.- **Information Services**: You will provide information about flights, terminal facilities, and travel processes, ensuring passengers have the knowledge they need.- **Problem Resolution**: You will assist in resolving passenger issues, such as lost luggage or flight delays, by coordinating with airline staff and ensuring timely communication.- **Ticketing Support**: You will help with ticket issues, including changes, cancellations, and new bookings, ensuring a smooth process for travelers.Required skills and expectations for this role include:- Strong communication skills to interact confidently with customers and colleagues.- A friendly and professional demeanor, which is vital for providing excellent service.- Basic problem-solving abilities to handle customer inquiries and challenges effectively.- Willingness to work in a fast-paced environment and adapt to changing situations.- Knowledge of airport operations is a plus but not mandatory; training will be provided.We are looking for someone who is motivated, eager to learn, and ready to contribute positively to the team.

As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.**Key Responsibilities:**- **Guest Assistance:** Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- **Check-In Support:** Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- **Issue Resolution:** Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- **Feedback Collection:** Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- **Safety Protocols:** Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.**Required Skills and Expectations:**- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.

Job Title: Block Advisor (Field Sales)Company: Urjastrot Pvt. Ltd.Location: Field-based (Assigned Block / District) About the RoleWe are looking for a Block Advisor (BA) who will drive ground-level solar adoption by connecting with customers, creating awareness, and converting leads into installations under the PM Surya Ghar Yojana.This is a field-intensive role where the candidate will work directly in assigned areas, build strong local networks, and execute a structured weekly process. Key ResponsibilitiesConduct daily field visits and interact with potential customersPerform Muni Samvad (structured customer interactions) - 10 quality interactions per dayGenerate and manage leads for rooftop solar installationsAssist customers in loan processing and documentationEnsure weekly targets for lead generation and conversionsCoordinate with internal teams for installation and executionMaintain accurate daily reporting in CRM systemBuild strong relationships with local communities and networks Weekly Work Structure (Fixed Rhythm)60 customer interactions per week3 loan applications per week (from 3rd week onward)1 confirmed solar installation (PCR) per week (from 5th week onward) Eligibility CriteriaMinimum 12th Pass / Graduate preferredAge: 27 to 50 years preferredMust be local resident of the assigned areaShould own a two-wheeler (mandatory)Good communication skills in local language + HindiExperience in field sales / marketing / customer dealing preferred Key SkillsStrong communication and convincing abilitySelf-driven and disciplinedAbility to work in field and handle pressureBasic understanding of sales and customer handlingMobile usage and basic digital knowledge Compensation & BenefitsFixed Salary + Performance IncentivesPetrol Allowance (as per company policy)Training and Skill Development in Solar IndustryCareer Growth OpportunitiesOpportunity to work in a high-impact national mission Why Join Us?Work with a National Vendor under PM Surya Ghar YojanaBe part of a fast-growing renewable energy companyStructured training and clear growth pathWork that directly contributes to Rashtra Nirman & Atmanirbhar Bharat Call to ActionIf you are passionate about field work, want to earn based on performance, and wish to grow in a fast-moving organization - apply now and become part of Indias energy revolution.

An Air Ticketing Executive is responsible for booking airline tickets, assisting passengers with travel arrangements, and managing flight reservations. The role involves using airline reservation systems, providing fare information, and ensuring accurate ticketing and travel documentation for customers.Key ResponsibilitiesBook domestic and international airline tickets for passengers.Assist customers with flight schedules, fares, and travel information.Issue, reissue, and cancel airline tickets as required.Handle airline reservation systems such as GDS (Global Distribution Systems).Prepare and verify travel documents and itineraries.Assist passengers with seat selection, baggage information, and special requests.Manage refunds, ticket changes, and rescheduling requests.Maintain accurate booking records and customer details.Coordinate with airlines and travel agencies for ticketing services.Provide customer support for travel-related queries.Required SkillsGood communication and customer service skillsKnowledge of airline ticketing proceduresBasic computer and reservation system knowledgeAttention to detailProblem-solving abilityTime management skillsEducational Qualification10+2 or Graduation from a recognized board or university.Diploma or certification in Aviation, Travel & Tourism, or Ticketing (preferred).ExperienceFreshers can apply for entry-level ticketing positions.Experience with airline reservation systems like Amadeus, Galileo, or Sabre is an advantage.Work EnvironmentAirportsTravel agenciesAirline reservation officesTourism and travel companiesCareer OpportunitiesAir Ticketing ExecutiveReservation ExecutiveTravel ConsultantSenior Ticketing ExecutiveTicketing SupervisorSalary (India Approx.)Fresher: 18,000 30,000 per monthExperienced: 35,000 50,000+ per month depending on company and experience

We are seeking an Airline Customer Service Executive in Hyderabad , India, to provide excellent support to our airline passengers. This role is ideal for candidates with a passion for travel and a commitment to delivering outstanding service.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers with inquiries, ticketing, check-ins, and boarding processes, ensuring a seamless travel experience.2. **Problem Resolution**: Address customer complaints and issues promptly and effectively, providing fair solutions and maintaining professional conduct at all times.3. **Information Dissemination**: Provide accurate information regarding flight schedules, baggage policies, and airline services, ensuring passengers are well-informed about their travel plans.4. **Collaboration**: Work closely with other airline departments, such as baggage handling and reservations, to coordinate and optimize service delivery.5. **Documentation Management**: Handle passenger documentation and ensure that all procedures are followed correctly for smooth operations.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. Strong problem-solving abilities and a customer-centric approach are essential for addressing inquiries and resolving issues. Attention to detail and the ability to work in a fast-paced environment are crucial for this role. A collaborative spirit and willingness to learn will help you thrive as part of our team. Knowledge of basic computer skills is also important.

Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations

Job OverviewAn Air Cargo Executive is responsible for managing air cargo operations, ensuring timely, safe, and compliant handling of shipments. The role involves coordination between airlines, freight forwarders, ground staff, and customs authorities to facilitate smooth cargo movement. The Air Cargo Executive ensures operational efficiency, documentation accuracy, and high customer satisfaction.Key Responsibilities Cargo OperationsManage the booking, handling, and tracking of air cargo shipments.Ensure proper storage, labeling, and palletization of cargo.Coordinate loading and unloading of cargo with ground handling staff.Handle special cargo types, including perishable, hazardous, and oversized shipments.Monitor cargo movement to prevent delays or discrepancies. Documentation & CompliancePrepare and verify airway bills, invoices, and other shipping documents.Ensure compliance with IATA, DGCA, and international cargo regulations.Maintain accurate records of shipments, deliveries, and cargo transactions.Coordinate with customs authorities for import/export clearance.Implement safety, security, and quality control measures. Customer Service & CoordinationCommunicate with clients, freight forwarders, and vendors regarding cargo status.Resolve customer queries, complaints, and special shipment requests.Provide updates and reports to management on cargo operations and performance metrics.Collaborate with airline, warehouse, and ground staff to ensure smooth cargo flow. Reporting & AdministrationMaintain daily operational logs and shipment records.Prepare reports on cargo volumes, revenue, and operational issues.Assist in planning and optimizing cargo schedules and resources.Monitor inventory of cargo equipment and supplies.Skills & CompetenciesTechnical Skills:Proficiency in cargo management software (e.g., CHAMP, CargoSpot, IBS, Amadeus Cargo).Knowledge of air cargo handling, documentation, and logistics.Understanding of regulatory compliance and safety procedures.Soft Skills:Excellent communication and interpersonal skills.Strong customer service orientation.Problem-solving and decision-making abilities.Teamwork and coordination skills.Attention to detail and accuracy.Additional Attributes:Adaptability to work under pressure and meet tight deadlines.Physical stamina for occasional cargo handling on-site.Willingness to work in shifts, including nights and weekends.Educational QualificationsMinimum: Bachelors degree in Logistics, Supply Chain Management, Aviation, or related field.Preferred: Diploma in Air Cargo Management or Freight Forwarding.Certifications: IATA Cargo Handling Training or equivalent is an advantage.ExperienceEntry Level: Freshers with knowledge of logistics and air cargo operations may apply.Experienced: 06 years of experience in air cargo operations, freight forwarding, or logistics preferred.Work EnvironmentAirport terminals, cargo handling facilities, and offices.Shift-based schedules, including nights, weekends, and public holidays.Frequent coordination with multiple stakeholders in a fast-paced environment.

Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.

Airport Ground Staff are responsible for ensuring the smooth operation of airport and airline services for passengers and cargo. They work in various roles such as Ground Handling Staff, Ground Staff Supervisor, Airport Executive, Customer Support, Customer Care Representative, Guest Relations Manager, Front Desk Officer, Lounge Executive, Air Ticketing Staff, Airport Manager, and Airport Staff.Responsibilities:- Greeting passengers and providing them with information about flights, services, and airport facilities

Job Title: Block Advisor (Field Sales)Company: Urjastrot Pvt. Ltd.Location: Field-based (Assigned Block / District) About the RoleWe are looking for a Block Advisor (BA) who will drive ground-level solar adoption by connecting with customers, creating awareness, and converting leads into installations under the PM Surya Ghar Yojana.This is a field-intensive role where the candidate will work directly in assigned areas, build strong local networks, and execute a structured weekly process. Key ResponsibilitiesConduct daily field visits and interact with potential customersPerform Muni Samvad (structured customer interactions) - 10 quality interactions per dayGenerate and manage leads for rooftop solar installationsAssist customers in loan processing and documentationEnsure weekly targets for lead generation and conversionsCoordinate with internal teams for installation and executionMaintain accurate daily reporting in CRM systemBuild strong relationships with local communities and networks Weekly Work Structure (Fixed Rhythm)60 customer interactions per week3 loan applications per week (from 3rd week onward)1 confirmed solar installation (PCR) per week (from 5th week onward) Eligibility CriteriaMinimum 12th Pass / Graduate preferredAge: 27 to 50 years preferredMust be local resident of the assigned areaShould own a two-wheeler (mandatory)Good communication skills in local language + HindiExperience in field sales / marketing / customer dealing preferred Key SkillsStrong communication and convincing abilitySelf-driven and disciplinedAbility to work in field and handle pressureBasic understanding of sales and customer handlingMobile usage and basic digital knowledge Compensation & BenefitsFixed Salary + Performance IncentivesPetrol Allowance (as per company policy)Training and Skill Development in Solar IndustryCareer Growth OpportunitiesOpportunity to work in a high-impact national mission Why Join Us?Work with a National Vendor under PM Surya Ghar YojanaBe part of a fast-growing renewable energy companyStructured training and clear growth pathWork that directly contributes to Rashtra Nirman & Atmanirbhar Bharat Call to ActionIf you are passionate about field work, want to earn based on performance, and wish to grow in a fast-moving organization - apply now and become part of Indias energy revolution.

Job Title: Block Advisor (Field Sales)Company: Urjastrot Pvt. Ltd.Location: Field-based (Assigned Block / District) About the RoleWe are looking for a Block Advisor (BA) who will drive ground-level solar adoption by connecting with customers, creating awareness, and converting leads into installations under the PM Surya Ghar Yojana.This is a field-intensive role where the candidate will work directly in assigned areas, build strong local networks, and execute a structured weekly process. Key ResponsibilitiesConduct daily field visits and interact with potential customersPerform Muni Samvad (structured customer interactions) - 10 quality interactions per dayGenerate and manage leads for rooftop solar installationsAssist customers in loan processing and documentationEnsure weekly targets for lead generation and conversionsCoordinate with internal teams for installation and executionMaintain accurate daily reporting in CRM systemBuild strong relationships with local communities and networks Weekly Work Structure (Fixed Rhythm)60 customer interactions per week3 loan applications per week (from 3rd week onward)1 confirmed solar installation (PCR) per week (from 5th week onward) Eligibility CriteriaMinimum 12th Pass / Graduate preferredAge: 27 to 50 years preferredMust be local resident of the assigned areaShould own a two-wheeler (mandatory)Good communication skills in local language + HindiExperience in field sales / marketing / customer dealing preferred Key SkillsStrong communication and convincing abilitySelf-driven and disciplinedAbility to work in field and handle pressureBasic understanding of sales and customer handlingMobile usage and basic digital knowledge Compensation & BenefitsFixed Salary + Performance IncentivesPetrol Allowance (as per company policy)Training and Skill Development in Solar IndustryCareer Growth OpportunitiesOpportunity to work in a high-impact national mission Why Join Us?Work with a National Vendor under PM Surya Ghar YojanaBe part of a fast-growing renewable energy companyStructured training and clear growth pathWork that directly contributes to Rashtra Nirman & Atmanirbhar Bharat Call to ActionIf you are passionate about field work, want to earn based on performance, and wish to grow in a fast-moving organization - apply now and become part of Indias energy revolution.

Job Title: Block Advisor (Field Sales)Company: Urjastrot Pvt. Ltd.Location: Field-based (Assigned Block / District) About the RoleWe are looking for a Block Advisor (BA) who will drive ground-level solar adoption by connecting with customers, creating awareness, and converting leads into installations under the PM Surya Ghar Yojana.This is a field-intensive role where the candidate will work directly in assigned areas, build strong local networks, and execute a structured weekly process. Key ResponsibilitiesConduct daily field visits and interact with potential customersPerform Muni Samvad (structured customer interactions) - 10 quality interactions per dayGenerate and manage leads for rooftop solar installationsAssist customers in loan processing and documentationEnsure weekly targets for lead generation and conversionsCoordinate with internal teams for installation and executionMaintain accurate daily reporting in CRM systemBuild strong relationships with local communities and networks Weekly Work Structure (Fixed Rhythm)60 customer interactions per week3 loan applications per week (from 3rd week onward)1 confirmed solar installation (PCR) per week (from 5th week onward) Eligibility CriteriaMinimum 12th Pass / Graduate preferredAge: 27 to 50 years preferredMust be local resident of the assigned areaShould own a two-wheeler (mandatory)Good communication skills in local language + HindiExperience in field sales / marketing / customer dealing preferred Key SkillsStrong communication and convincing abilitySelf-driven and disciplinedAbility to work in field and handle pressureBasic understanding of sales and customer handlingMobile usage and basic digital knowledge Compensation & BenefitsFixed Salary + Performance IncentivesPetrol Allowance (as per company policy)Training and Skill Development in Solar IndustryCareer Growth OpportunitiesOpportunity to work in a high-impact national mission Why Join Us?Work with a National Vendor under PM Surya Ghar YojanaBe part of a fast-growing renewable energy companyStructured training and clear growth pathWork that directly contributes to Rashtra Nirman & Atmanirbhar Bharat Call to ActionIf you are passionate about field work, want to earn based on performance, and wish to grow in a fast-moving organization - apply now and become part of Indias energy revolution.