Customer Management Job Vacancies in Chhattisgarh

We are seeking a motivated and enthusiastic Customer Care Executive to join our team. As a key point of contact for our customers, you will play a vital role in ensuring their satisfaction and addressing their needs.**Key Responsibilities:**- **Customer Support:** Respond to customer inquiries through various channels, including phone, email, and chat. You will provide assistance and resolve issues efficiently.- **Order Management:** Assist customers with placing orders, tracking shipments, and processing returns. You will ensure a smooth shopping experience from start to finish.- **Product Knowledge:** Develop a strong understanding of the companys products and services. This knowledge will help you answer questions and provide accurate information to customers.- **Problem Resolution:** Handle complaints and challenges that customers may face. You will work towards finding a swift and satisfactory solution to enhance customer satisfaction.- **Feedback Collection:** Gather customer feedback and report it to the management team. This information is crucial for improving our services and products.**Required Skills and Expectations:**Candidates must possess excellent communication skills to effectively interact with customers. A friendly and patient demeanor is essential for handling customer issues. Basic computer knowledge is important, as you will be using various software tools for managing inquiries. The ability to work independently is crucial since this position is remote. We also expect a proactive attitude and the willingness to learn and develop your skills in customer service. Being a team player will help you contribute to a positive work environment.

As an Airline Customer Service Executive based in Raipur, you will play a vital role in ensuring customer satisfaction and providing exceptional service. This position is ideal for individuals looking to start their career in the airline industry, with a focus on assisting passengers efficiently.**Key Responsibilities:**- **Assist Passengers:** Greet and assist passengers with inquiries regarding flights, bookings, and checking in. Your friendly demeanor will help create a pleasant travel experience.- **Handle Complaints:** Listen to passenger concerns and resolve issues effectively. Your problem-solving skills will ensure that customers feel heard and valued.- **Provide Information:** Offer clear information on flight schedules, ticket pricing, and company policies. Accuracy in your communication is essential for customer trust.- **Process Transactions:** Manage ticket bookings, cancellations, and changes. Attention to detail is crucial to prevent errors and maintain customer satisfaction.- **Collaborate with Colleagues:** Work with other team members to ensure smooth operations. Teamwork is important for maintaining a positive work environment.**Required Skills and Expectations:**Candidates should have a minimum education of 10th grade and a willingness to learn. Strong communication skills, both verbal and written, are essential for interacting with passengers. A friendly and approachable personality is important, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for managing bookings and accessing information efficiently. A keen attention to detail and a customer-focused attitude will help you succeed in this role. Being adaptable and open to feedback will support your growth in the airline customer service field.

We are looking for a Front Desk Executive to manage our reception area in Raipur. This role is crucial for providing excellent customer service and supporting daily administrative tasks.**Key Responsibilities:**- **Greet Visitors**: Welcome guests as they arrive, ensuring a friendly and professional atmosphere. Your demeanor will set the tone for their experience.- **Manage Phone Calls**: Handle incoming calls promptly and professionally, directing them to the appropriate department or person. Clear communication is key to ensuring messages are conveyed accurately.- **Maintain Front Desk Records**: Keep accurate logs of visitors, calls, and messages. This ensures all inquiries and appointments are tracked efficiently.- **Coordinate Appointments**: Schedule meetings and manage calendars for staff, ensuring optimal use of time and resources within the office.- **Assist with Administrative Duties**: Support office staff with daily tasks like filing, data entry, and preparing documents. Your organizational skills will help maintain a smooth workflow in the office.**Required Skills and Expectations:**Candidates should have a Bachelor's degree in Commerce (B.Com) and 1 to 4 years of experience in a similar role. Strong communication and interpersonal skills are essential for interacting with clients and colleagues. You should be detail-oriented and possess good organizational abilities to manage tasks efficiently. Familiarity with office software and equipment is expected, as is a positive attitude and a willingness to take initiative.

We are looking for a dedicated Sales Girl to join our team in Bhilai. The ideal candidate will have a passion for sales and enjoy working with customers. This full-time position requires a focus on providing excellent service while helping customers find what they need.**Key Responsibilities:**- **Customer Assistance:** Greet and assist customers in a friendly manner, providing them with information about products and services.- **Product Display:** Maintain and organize product displays to ensure a visually appealing shopping experience.- **Sales Transactions:** Process sales transactions accurately and efficiently at the cash register, ensuring a smooth checkout experience for customers.- **Inventory Management:** Help with restocking shelves and tracking inventory levels to ensure products are available for customers.- **Feedback Collection:** Listen to customer feedback and concerns, relaying important information to management to improve service quality.**Required Skills and Expectations:**Candidates should have a minimum education of 10th pass and should be female. No prior experience is necessary, though any previous customer service or retail experience will be a plus. Good communication skills are essential to interact positively with customers. A friendly and approachable demeanor is expected, as well as a willingness to learn about products and sales techniques. The ideal candidate should be reliable, punctual, and able to work in a team environment. A customer-first attitude will be highly valued in this role.

As a Field Sales Executive based in Raipur, you will play a crucial role in driving sales and expanding our customer base. With 3 to 5 years of experience in sales, you will work remotely but will be expected to meet clients in the field as needed. **Key Responsibilities:**- **Customer Acquisition:** Actively seek out new customers to expand the client base. This involves research and outreach to potential clients.- **Sales Presentations:** Prepare and deliver compelling presentations to potential customers, showcasing the benefits of our products or services.- **Relationship Management:** Build and maintain strong relationships with existing customers to encourage repeat business and referrals.- **Market Analysis:** Monitor market trends and competitor activities to identify new opportunities for sales growth.- **Sales Reporting:** Maintain accurate records of sales activities and report on performance metrics to management regularly.**Required Skills and Expectations:**- Proven experience in field sales, with a strong track record of meeting or exceeding sales targets.- Excellent communication skills, both verbal and written, to effectively convey product information and engage with clients.- Strong negotiation skills, enabling you to close deals and foster positive relationships with customers.- Ability to work independently, self-motivated, and disciplined when working remotely.- Familiarity with CRM software to manage customer interactions and sales pipelines effectively. Your professionalism and commitment will significantly impact our growth and success in the market.

We are looking for a dedicated Shop Manager to oversee our store operations in Raigarh, Chhattisgarh. The ideal candidate will ensure smooth daily operations, manage staff, and enhance customer satisfaction. This full-time position requires someone with 1 to 7 years of experience and a minimum of a 10th-grade education.Key Responsibilities:1. **Supervise Daily Operations**: Oversee the day-to-day activities of the shop, ensuring that it runs efficiently and achieves sales targets.2. **Manage Staff**: Recruit, train, and supervise team members. Foster a positive work environment to promote teamwork and high performance.3. **Customer Service Excellence**: Ensure that customers receive high-quality service. Address any complaints or issues promptly to maintain satisfaction.4. **Inventory Management**: Oversee stock levels and manage inventory, making sure that the shop is well-stocked and organized.5. **Sales Reporting**: Analyze sales data and prepare reports to track performance. Use this data to make informed decisions to drive sales growth.

Responsibilities:*Assist customers with two-wheeler finance process.*Explain loan details and EMI options*Collect and verify documents (KYC, income proof)*Coordinate with dealers and internal teams*Ensure smooth and timely loan processingSkills:Good communicationBasic financial understandingCustomer handling abilityQualification:Any GraduateFresher or experience preferredSalary:Fixed + Incentives

We are looking for a Retail Sales Officer based in Bhilai who has 2 to 7 years of experience in sales. This full-time role requires you to work from the office, engaging with customers and helping to drive sales. **Key Responsibilities:**- **Customer Engagement:** Interact with customers to understand their needs and provide them with appropriate product recommendations, ensuring a positive shopping experience.- **Sales Target Achievement:** Meet and exceed monthly sales targets by actively promoting products and services, while utilizing effective sales techniques.- **Product Knowledge:** Maintain in-depth knowledge of all products and services offered, enabling you to answer questions and provide expert advice to customers.- **Inventory Management:** Assist in managing stock levels by monitoring product availability and reporting shortages or overstock situations to the management.- **Customer Feedback:** Collect customer feedback on products and services to better understand market needs and suggest improvements to the management team.- **Team Collaboration:** Work closely with fellow team members to create a harmonious work environment and support each other in achieving sales goals.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills to connect with a diverse range of customers. A proven track record in retail sales, with the ability to work independently and as part of a team, is essential. Familiarity with point-of-sale systems is preferred. You should possess enthusiasm for sales and a proactive attitude towards achieving results. Flexibility and adaptability are important to thrive in a dynamic retail environment.

The Back Office Assistant will be responsible for handling daily office operations, maintaining inventory records, managing data entry of service and sales reports, and coordinating invoicing and billing activities. This role ensures smooth backend functioning and supports service, sales, and accounts teams.1. Office OperationsOpen and manage the office on a daily basisEnsure cleanliness, basic setup, and readiness for operationsHandle routine office tasks

Job Titlle- Medical Sales RepresentativeJob Loacation- Raipur, chattisgarhExperience ; 1 to 2 Year in Cardio & Diabetic segment (Mandatory)Roles & ResponsibilitiesPromote and sell the companys Cardio and Diabetic portfolio to Cardiologists, Diabetologists, and General Physicians. Build and maintain long-term professional relationships with Key Opinion Leaders (KOLs) and institutional stakeholders Consistently meet or exceed monthly and annual sales volume and value targets. Monitor competitor activities, market trends, and pricing strategies to provide actionable feedback to the management team.Conduct high-quality scientific presentations and product demonstrations to doctors and paramedical staff. Maintain accurate records of daily calls, chemist availability, and stockist inventory through CRM/Reporting tools.Qualification & SkillsBachelors degree in Pharmacy (B.Pharm), Science (B.Sc), or a related field. Exceptional verbal and written English communication skills.Proven ability to influence prescribing habits through ethical and scientific promotion. High energy levels, polished presentation skills, and a strong work ethic.Deep understanding of cardiovascular diseases, diabetes management, and the relevant pharmacological treatments.

- Handle incoming calls and inquiries from customers: Customer care executives will be responsible for answering incoming calls and addressing customer inquiries and concerns in a professional and efficient manner.- Resolve customer issues and complaints: Customer care executives must work to resolve customer issues and complaints to ensure customer satisfaction and retention.- Provide product information and assistance: It is essential for customer care executives to have a thorough knowledge of the company's products and services to provide accurate information and assistance to customers.- Maintain customer records and information: Customer care executives will be responsible for updating and maintaining customer records and information in the company's database for future reference.- Follow up with customers: Customer care executives should follow up with customers to ensure that their issues have been resolved satisfactorily and to gather feedback on their customer service experience.Skills and Expectations:- Good communication skills: Customer care executives should have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving abilities: It is important for customer care executives to have strong problem-solving skills to address customer issues and complaints effectively.- Patience and empathy: Customer care executives should be patient and empathetic towards customers to provide a positive customer experience.- Basic computer knowledge: Customer care executives should have basic computer knowledge to navigate through the company's systems and databases efficiently.- Ability to work independently: As this is a work from home position, customer care executives should have the ability to work independently and manage their time effectively.

As a Field Sales Executive, you will be responsible for promoting and selling products or services in the Raipur, Chhattisgarh area. This role involves meeting potential customers in person, discussing product features, and closing sales deals to meet targets.Key Responsibilities:- Conducting face-to-face sales meetings with potential customers in the assigned area.- Presenting product information and benefits to prospects to persuade them to make a purchase.- Negotiating terms of sales agreements and closing deals to achieve sales targets.- Maintaining relationships with existing customers and exploring opportunities for upselling.Required Skills and Expectations:- Excellent communication and interpersonal skills to build relationships with customers.- Ability to work independently and meet sales targets in a work from home setting.- Basic knowledge of sales techniques and strategies to effectively promote products.- Willingness to travel within the assigned area to meet with customers and generate sales opportunities.

- Key Responsibilities:1. Build and maintain strong relationships with customers: As a Customer Relationship Manager, your primary responsibility will be to engage with customers, understand their needs, and build lasting relationships to ensure customer satisfaction.2. Handle customer inquiries and concerns: You will be responsible for addressing customer inquiries, complaints, and concerns in a timely and professional manner to ensure a positive experience.3. Identify opportunities to upsell or cross-sell products/services: You will be required to identify opportunities to upsell or cross-sell products/services to existing customers to drive sales and revenue growth.4. Collaborate with internal teams: You will work closely with sales, marketing, and other teams to coordinate efforts and ensure a seamless customer experience.5. Monitor customer feedback and implement improvements: You will gather and analyze customer feedback to identify areas for improvement and work with the team to implement necessary changes to enhance customer satisfaction.- Required Skills and Expectations:1. Strong communication skills: Excellent verbal and written communication skills are essential for effectively engaging with customers and addressing their needs.2. Problem-solving skills: Ability to quickly and efficiently address customer inquiries and complaints to ensure customer satisfaction.3. Sales acumen: Basic knowledge of sales techniques and the ability to identify opportunities to upsell or cross-sell products/services.4. Team player: Ability to collaborate with internal teams and work towards common goals to enhance the overall customer experience.5. Empathy and patience: Demonstrated empathy and patience when dealing with customer concerns to ensure a positive experience.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

leading accounting tasks, ensuring financial accuracy and compliance (GAAP/IFRS), managing month/year-end closes, handling reconciliations, preparing financial statements/reports, supporting audits (internal/external), analyzing data for insights, and often supervising junior staff, requiring strong technical skills in accounting software and Excel, plus GAAP knowledge and leadership abilities.

Short Description:Seeking a male Field Sales Executive with 1-5 years of experience in Raigarh, Chhattisgarh, India.Key Responsibilities:- Conducting face-to-face sales meetings with potential clients to promote products or services.- Developing and maintaining relationships with existing customers to maximize sales opportunities.- Meeting sales quotas and targets set by the company to drive revenue growth.Required Skills and Expectations:The ideal candidate should:- Have a minimum of a graduate degree.- Demonstrate strong communication and negotiation skills.- Be able to work independently and effectively manage time.- Have a solid understanding of sales techniques and strategies.- Be willing to travel within the assigned region as needed.

Key Responsibilities:Manage and follow up on all client leads after order placement.Handle service from order confirmation to payment collection.Resolve client queries, complaints, and provide timely support.Maintain good client relations and collect genuine feedback.Coordinate with sales, dispatch, and accounts teams for smooth workflow.Share product details and assist clients confidently with suitable options.Requirements:Bachelors degree in Commerce, Business, Marketing, or related field.Excellent communication and client-handling skills.Polite, proactive, and responsible personality.Should reside within 30 - 45 minutes from the showroom.Prior experience in CRM, client servicing, or showroom operations preferred.Female candidates are preferred

A Sales Manager in the lift/elevator industry is responsible for leading sales operations, managing client relationships, and achieving revenue targets by promoting elevators, escalators, and related services. The role involves team leadership, business development, coordination with technical teams, and ensuring customer satisfaction from inquiry to project completion.