Openings For Airline Customer Service Representative || Freshers & Experienced

As an Airline Customer Service Executive based in Raipur, you will play a vital role in ensuring customer satisfaction and providing exceptional service. This position is ideal for individuals looking to start their career in the airline industry, with a focus on assisting passengers efficiently.

**Key Responsibilities:**

- **Assist Passengers:** Greet and assist passengers with inquiries regarding flights, bookings, and checking in. Your friendly demeanor will help create a pleasant travel experience.

- **Handle Complaints:** Listen to passenger concerns and resolve issues effectively. Your problem-solving skills will ensure that customers feel heard and valued.

- **Provide Information:** Offer clear information on flight schedules, ticket pricing, and company policies. Accuracy in your communication is essential for customer trust.

- **Process Transactions:** Manage ticket bookings, cancellations, and changes. Attention to detail is crucial to prevent errors and maintain customer satisfaction.

- **Collaborate with Colleagues:** Work with other team members to ensure smooth operations. Teamwork is important for maintaining a positive work environment.

**Required Skills and Expectations:**

Candidates should have a minimum education of 10th grade and a willingness to learn. Strong communication skills, both verbal and written, are essential for interacting with passengers. A friendly and approachable personality is important, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for managing bookings and accessing information efficiently. A keen attention to detail and a customer-focused attitude will help you succeed in this role. Being adaptable and open to feedback will support your growth in the airline customer service field.

• Experience

  0 - 1 Years

• No. of Openings

  35

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  KOLKATA