Fresher hiring for Customer Support Executive

We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.

As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.

Key Responsibilities:

1. **Customer Interaction**: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.

2. **Issue Resolution**: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.

3. **Product Guidance**: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.

4. **Feedback Collection**: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.

Required Skills and Expectations:

Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.

• Experience

  Fresher

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Travel / Tourism

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office