Customer Management Job Vacancies in Andhra Pradesh

We are seeking a motivated and reliable Delivery Executive to join our team in Tirupati. This role is ideal for individuals looking to start their career in logistics and delivery services. You will play a vital role in ensuring timely and accurate deliveries to our customers.Key Responsibilities:1. **Deliver Products**: Transport goods to various locations in a safe and timely manner, ensuring that each delivery is completed as efficiently as possible.2. **Maintain Documents**: Handle necessary paperwork related to deliveries, including delivery receipts and reports, to ensure all documentation is accurate and up-to-date.3. **Customer Interaction**: Communicate effectively with customers during deliveries, providing excellent service and addressing any questions or concerns they may have.4. **Vehicle Maintenance**: Ensure that the delivery vehicle is well-maintained and clean, reporting any issues to the supervisor promptly to guarantee safe transportation.5. **Route Planning**: Organize and plan the most efficient routes for deliveries to optimize time and fuel consumption, taking into consideration the traffic and road conditions.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and be able to demonstrate a strong sense of responsibility. Good communication skills are essential for interacting with customers. A healthy lifestyle and physical fitness are important, as the role may involve lifting and carrying packages. We welcome candidates with 0-3 years of experience, and a willingness to learn and adapt in a fast-paced environment is highly valued.

We are looking for enthusiastic and dedicated individuals to join our team as Air Hostesses in Visakhapatnam. This role plays a crucial part in ensuring a safe, comfortable, and enjoyable experience for all passengers.**Key Responsibilities:**- **Safety Demonstration:** Conduct safety briefings and demonstrations to inform passengers about safety procedures, ensuring that everyone understands how to stay safe while flying.- **Passenger Assistance:** Greet passengers as they board and assist them in finding their seats and storing their luggage, making their experience as smooth as possible.- **Meal Service:** Serve refreshments and meals to passengers during the flight, adhering to dietary needs and preferences to enhance customer satisfaction.- **Conflict Resolution:** Address any passenger concerns or issues during the flight, using effective communication and problem-solving skills to resolve matters calmly.- **Emergency Response:** Be prepared to act quickly and efficiently in case of emergencies, following safety protocols to ensure the well-being of passengers and crew.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are crucial for effectively interacting with passengers and addressing their needs.- **Customer Service Orientation:** A friendly demeanor and a genuine desire to help others are important for providing exceptional service aboard the aircraft.- **Teamwork:** Ability to work collaboratively with other crew members to ensure a safe and comfortable environment for everyone on board.- **Adaptability:** Must be adaptable and calm under pressure, as airline operations can change quickly and may require on-the-spot decision-making.- **Physical Fitness:** Good physical health and stamina are necessary, as the role involves standing for long periods and handling various tasks. This position is ideal for anyone who enjoys working in a fast-paced environment and is excited about the opportunity to travel and meet new people.

As an Air Cargo Executive, you will play a crucial role in managing and coordinating air cargo operations. You will ensure smooth logistics processes while maintaining high standards of customer service and efficiency.**Key Responsibilities:**- **Cargo Tracking and Management:** Monitor the status of cargo shipments and update clients on their progress to ensure timely delivery.- **Documentation Handling:** Prepare and manage all necessary shipping documents, including bills of lading, air waybills, and customs paperwork, ensuring compliance with regulations.- **Customer Interaction:** Communicate with customers regarding their shipping needs, providing exceptional service and resolving any issues that arise.- **Coordination with Airlines:** Work closely with airline representatives and freight forwarders to arrange and confirm cargo bookings.- **Data Entry and Record Keeping:** Maintain accurate records of shipments and relevant data in the companys systems for easy access and future reference.- **Problem Resolution:** Address and resolve any issues related to cargo discrepancies, delays, or damages promptly to minimize customer impact.To be successful in this role, you should possess strong communication skills and be customer-focused. You should be detail-oriented and organized, able to manage multiple tasks simultaneously. A basic understanding of logistics and air cargo operations is beneficial but not mandatory, and you will be trained to excel in your responsibilities. A willingness to learn and adapt is essential, along with proficiency in computer skills for data entry and management.

- Ensure the safety and comfort of passengers during flights: As an air hostess, your primary responsibility is to ensure that passengers are safe and comfortable throughout the duration of the flight. This includes providing assistance during emergencies and attending to any passenger needs or concerns.- Greet passengers and assist with boarding: You will be responsible for welcoming passengers on board, checking their tickets, assisting with luggage, and directing them to their seats. Good communication skills and a friendly demeanor are key in this aspect of the job.- Serve food and beverages: Part of your role as an air hostess is to serve meals and drinks to passengers during the flight. This requires a level of organization and efficiency to ensure that all passengers are attended to in a timely manner.- Perform safety demonstrations: You will need to conduct safety demonstrations before takeoff, showing passengers how to properly fasten their seatbelts, use oxygen masks, and evacuate the aircraft in case of an emergency. Clear communication and a confident presence are essential in this task.Required Skills and Expectations:- Excellent communication skills: As an air hostess, you must be able to communicate effectively with passengers and crew members, both verbally and non-verbally.- Customer service orientation: You should have a friendly and helpful attitude towards passengers, ensuring their needs are met and they have a pleasant flight experience.- Ability to remain calm under pressure: In emergency situations, you must be able to stay calm, follow protocols, and assist passengers in a composed manner.- Physical fitness: The role of an air hostess can be physically demanding, requiring long hours on your feet and the ability to lift and carry luggage.- Professional appearance: You are expected to maintain a neat and professional appearance at all times, representing the airline in a positive light.

Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence

As a Ground Staff, you will be responsible for assisting airline passengers and ensuring a smooth and safe travel experience. You will handle check-in, security, boarding, and customer service duties at the airport.Key responsibilities include checking passengers in, tagging luggage, guiding travelers through security checkpoints, assisting with boarding procedures, providing information and assistance to passengers, solving customer issues, and ensuring compliance with safety regulations.We are looking for candidates who are 10th pass with 0-6 years of experience in customer service or hospitality. Strong communication and problem-solving skills are essential for this role. The ideal candidate should be detail-oriented, have a positive attitude, be a team player, and be able to work efficiently in a fast-paced environment. Prior experience in the aviation industry is a plus.

An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages

Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.

Job Summary:The Housekeeping Staff is responsible for maintaining cleanliness, order, and hygiene across assigned areas such as guest rooms, hallways, restrooms, offices, and public spaces. The role ensures a safe, sanitary, and welcoming environment for guests, employees, and visitors.Key Responsibilities:Cleaning and MaintenanceSweep, mop, dust, vacuum, and polish floors and surfaces.Clean restrooms, replenish toiletries, and ensure sanitation standards are met.Change bed linens, make beds, and replace towels and amenities.Clean windows, mirrors, and glass surfaces.Dispose of trash and waste properly.Room and Area PreparationPrepare guest rooms or workspaces according to company standards.Arrange furniture, curtains, and other items neatly.Report any maintenance or repair needs to supervisors.Laundry and Linen CareCollect, wash, dry, iron, and fold linens and uniforms.Maintain proper inventory of clean and soiled linen.Inventory and SuppliesMonitor cleaning supplies and request replenishment when necessary.Store cleaning equipment safely and report damaged items.Guest InteractionRespond promptly and politely to guest or occupant requests.Maintain confidentiality and respect privacy at all times.Health and SafetyFollow safety protocols when using cleaning chemicals and equipment.Adhere to infection control and hygiene standards.Report any hazards or accidents immediately.Required Skills and Competencies:Knowledge of cleaning techniques, materials, and safety procedures.Strong attention to detail and organization.Good communication and interpersonal skills.Physical stamina and ability to perform manual tasks.Reliability, honesty, and time management skills.Ability to work independently or as part of a team.Qualifications:Minimum education: 10th pass or equivalent.Prior experience in housekeeping (hotel, hospital, or office) preferred.Basic understanding of hygiene and sanitation standards.Working Conditions:Rotational shifts, weekends, and holidays as required.Work involves standing, bending, and lifting for extended periods.Uniform and safety gear provided by the organization.

Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level