- Ensure the safety and comfort of passengers during flights: As an air hostess, your primary responsibility is to ensure that passengers are safe and comfortable throughout the duration of the flight. This includes providing assistance during emergencies and attending to any passenger needs or concerns.
- Greet passengers and assist with boarding: You will be responsible for welcoming passengers on board, checking their tickets, assisting with luggage, and directing them to their seats. Good communication skills and a friendly demeanor are key in this aspect of the job.
- Serve food and beverages: Part of your role as an air hostess is to serve meals and drinks to passengers during the flight. This requires a level of organization and efficiency to ensure that all passengers are attended to in a timely manner.
- Perform safety demonstrations: You will need to conduct safety demonstrations before takeoff, showing passengers how to properly fasten their seatbelts, use oxygen masks, and evacuate the aircraft in case of an emergency. Clear communication and a confident presence are essential in this task.
Required Skills and Expectations:
- Excellent communication skills: As an air hostess, you must be able to communicate effectively with passengers and crew members, both verbally and non-verbally.
- Customer service orientation: You should have a friendly and helpful attitude towards passengers, ensuring their needs are met and they have a pleasant flight experience.
- Ability to remain calm under pressure: In emergency situations, you must be able to stay calm, follow protocols, and assist passengers in a composed manner.
- Physical fitness: The role of an air hostess can be physically demanding, requiring long hours on your feet and the ability to lift and carry luggage.
- Professional appearance: You are expected to maintain a neat and professional appearance at all times, representing the airline in a positive light.