Hiring Fresher / Customer Care Executive / 12th Pass

We are looking for a dedicated Customer Care Executive to join our team. This role is suitable for freshers who have completed their 12th grade and are eager to begin their career in customer service. You will work from home in a supportive environment.

Key Responsibilities:

1. **Customer Support**: Respond promptly to customer inquiries through phone, email, or chat. You will help resolve issues and provide information about products or services in a friendly manner.

2. **Problem Solving**: Actively listen to customer concerns and identify solutions or escalate issues when necessary. Your ability to think critically will help in addressing customer needs effectively.

3. **Record Keeping**: Maintain accurate records of customer interactions and transactions. Good documentation is essential for tracking issues and ensuring follow-up.

4. **Feedback Collection**: Gather customer feedback and suggestions to improve services. Sharing this information with your team will help enhance the overall customer experience.

Required Skills and Expectations:

Candidates should possess excellent communication skills, both verbal and written, to interact clearly with customers. A patient and empathetic attitude is important when handling various issues. You should be detail-oriented, with strong organizational skills to manage customer information. Basic computer skills and familiarity with using different software applications will also be essential for this position. Being a team player will help you collaborate well with your colleagues.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home