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Relationship Manager Job Vacancies in Jharkhand

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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Burdwan Compound Ranchi
Customer Relationship Data Management Microsoft Excel Tally Microsoft Office Microsoft Word Internet Clerical Work Receptionist Activities Office Superintendent Administrative Skills Basic Computers Office Work Typing Calendar Management Followups Typing Skills Data Entry MS Office
# Job Opportunity - Office Assistant / Branch SupportCompany: Axis Bank Ltd.Job Location: Burdwan Compound Department: Branch Operations / Office Support### Job Responsibilities* Assist with daily branch office and administrative activities.* Maintain files, documents and office records.* Support data entry and basic computer-related work.* Help with document verification and KYC paperwork under staff supervision.* Guide customers to the appropriate service counter.* Assist branch employees with routine operational tasks.### Eligibility Criteria* Qualification: Higher Secondary (10+2) / Graduate, as per vacancy.* Experience: Freshers and experienced candidates may apply, subject to requirements.* Skills: Basic computer knowledge, communication skills and a professional attitude.* Age Limit: As per the employer's recruitment criteria.### Salary & BenefitsSalary, incentives and benefits will depend on the confirmed vacancy and payroll arrangement.Application: Interested candidates may share their updated CV for vacancy verification and screening.Important: No candidate should pay any fee for a job offer or interview.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Dumka
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Customer Relationship Air Ticketing Ticket Booking
Join a dynamic team as an Airport Ticketing Executive in Dumka, India. This full-time position is ideal for individuals with a passion for travel and customer service, looking to kickstart their careers.nnAs an Airport Ticketing Executive, your key responsibilities will include:nn- Ticket Sales: Assist customers in booking flight tickets, providing information on schedules, routes, and pricing to ensure a smooth purchasing experience.n n- Customer Service: Address customer inquiries and concerns professionally, ensuring high levels of satisfaction while maintaining a positive representation of the company.nn- Documentation Handling: Accurately process ticketing documents, ensuring compliance with airline policies and regulations to avoid any issues for travelers.nn- Problem Solving: Resolve issues related to flight changes, cancellations, and refunds, working closely with airlines to find solutions for customers in a timely manner.nnCandidates are expected to have a minimum of a 10th-grade education. Preferred applicants should have up to 2 years of experience in a similar role, though those just starting their careers are encouraged to apply. Strong communication skills are essential for effective customer interactions. Attention to detail and a familiarity with ticketing systems or travel management will be advantageous. A positive attitude and the ability to work in a busy environment are crucial for success in this role.
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Fresher hiring for Customer Relationship Manager

Anavran Livelihood Services Pvt Ltd

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Hazaribagh
Sales Service Marketing Product Promotion Customer Acquisition Customer Relationship
As a Customer Relationship Officer, you will play a vital role in ensuring customer satisfaction and maintaining strong relationships with clients. You will work from our office in Hazaribagh and interact with customers to assist them with their needs.Key Responsibilities:- Responding to Customer Inquiries: You will handle questions and concerns from customers through phone calls, emails, or in-person visits, ensuring they receive timely and accurate information.- Building Customer Relationships: Your focus will be on creating and maintaining positive relationships with customers, so they feel valued, understood, and appreciated.- Handling Complaints: You will address and resolve any issues or complaints that customers may have, striving to turn negative experiences into positive ones.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Recording Customer Interactions: You will keep detailed records of customer interactions and transactions to improve service and communication in the future.Required Skills and Expectations:- Strong communication skills are essential, as you will be interacting with customers daily.- A friendly and approachable personality is important for building rapport and trust with clients.- Basic computer skills are necessary for handling records and digital communication.- You should be a team player, willing to collaborate with colleagues to achieve common goals.- Attention to detail is crucial to ensure accurate information is provided to customers. This role is ideal for individuals who are eager to learn and develop their customer service skills.
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Opening For Sales Manager

Bajaj Life Insurance Co Ltd

  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Jamshedpur
Direct Marketing Customer Relationship Marketing Communication Lead Generation Direct Sales Marketing Retail Sales Sales Target Communication Skills Cross Selling Problem Solving Convincing Power Target Achievement
We are looking for a motivated Sales Manager to join our team in Jamshedpur, India. The ideal candidate will have 1 to 3 years of experience in sales and hold a graduate degree. This role involves driving sales growth and managing customer relationships.Key responsibilities include:1. Sales Strategy Development: Create and implement effective sales strategies to meet company targets. You will analyze market trends and customer needs to enhance sales performance.2. Team Management: Lead and mentor a sales team to achieve their individual and collective goals. You will provide guidance, support, and training to ensure the team's success.3. Customer Relationship Management: Build and maintain strong relationships with clients. Regular communication and understanding customer requirements will be essential for long-term partnerships.4. Performance Tracking: Monitor and evaluate sales performance metrics. You will use this data to identify areas for improvement and make informed decisions.Required skills and expectations include:- A strong understanding of sales principles and customer service practices.- Excellent communication and interpersonal skills to effectively engage with clients and team members.- Self-motivated with a proven ability to drive results and meet targets.- Strong analytical skills to assess market trends and sales data.- The ability to work collaboratively in a team environment while also taking initiative independently.If you are passionate about sales and are looking to advance your career, we encourage you to apply. Hiring Sales Manager for Bajaj Allianz Life Insurance, Jamshedpur branch. Fixed salary + incentives.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Anantapur Ranchi
Customer Relationship Microsoft Word General Office Management English Language Back Office Sales Quick Learner Microsoft Excel
We are looking for a motivated Back Office Assistant to support our team in Anantapur, Ranchi. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in a dynamic work environment. Key Responsibilities:- Data Entry: Accurately input and update information in databases or spreadsheets, ensuring all records are precise and organized.- Documentation: Assist in preparing, filing, and managing correspondence and company documents in an orderly manner for easy retrieval.- Customer Support: Respond to inquiries and provide support to clients and colleagues by phone or email, helping to resolve any issues promptly.- Inventory Management: Help monitor office supplies and assist in placing orders when stock runs low, ensuring the efficient operation of the office.- Administrative Tasks: Support various administrative functions, including scheduling meetings and maintaining appointment calendars, to help keep the workplace organized.Required Skills and Expectations:Candidates should possess strong attention to detail and basic computer skills, including familiarity with word processing and spreadsheet applications. Good communication skills are essential for interacting with team members and clients. A positive attitude and willingness to learn are also important for success in this role. Being punctual and reliable is crucial, as is the ability to handle basic tasks efficiently in a fast-paced office environment.
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Customer Service Manager - Full Time - Freshers

Kevalya Financial Services Private Limited

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ranchi
Customer Relationship Customer Service
We are looking for a dedicated Customer Service Officer to join our team in Ranchi. This role is ideal for individuals with 0 to 2 years of experience and who have completed at least their 10th grade. You will work full time in our office, helping customers with their inquiries and ensuring their experience is positive.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or in-person, providing clear and helpful answers.- Resolve Issues: Tackle any problems customers have with our products or services, aiming to find swift and effective solutions.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring that all details are logged properly for future reference.- Provide Feedback: Share customer feedback and suggestions with the management team to help improve our services.- Assist with Orders: Help customers place orders, track deliveries, and process returns while ensuring a smooth transaction experience.Required Skills and Expectations:- Strong communication skills are essential, allowing you to convey information clearly to customers.- A positive attitude and a willingness to learn are critical for interacting effectively with diverse customers.- Basic computer skills are needed to manage customer records and perform online tasks.- You should be able to work well in a team and handle stress during busy periods while maintaining a friendly demeanor.- Punctuality and reliability are important, as you will work fixed hours in the office setting.
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Looking For Field Executive

Jain Adishwar Hosiery Works LLP

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Ranchi
Retail Sales Channel Sales Lead Generation Field Sales Negotiation Skills Customer Relationship Selling Skills Management Skills Marketing Communication Corporate Sales B2B Sales Microsoft Excel Monthly Reports Direct Sales
Key Responsibilities:Analyze sales data and prepare daily/weekly/monthly reportsVisit dealers and clients across JharkhandMaintain order records, follow-ups and client databaseCoordinate with team for accurate reportingSupport sales growth through data insightsRequirements:Minimum 2 years experience in garments industryGood knowledge of ExcelComfortable for field travel across JharkhandBasic sales knowledge and client handling skillsGood communication skillsImmediate joiner preferred
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  • Fresher
  • Dhanbad
Communication Skills Networking
As a Customer Relationship Manager, you will play an essential role in ensuring a positive experience for our customers. This part-time position allows you to work from home while developing your skills in customer service and relationship management.Key Responsibilities:- Customer Interaction: Communicate with customers via phone, email, or chat to understand their needs and resolve any issues they may face. This engagement helps to build strong relationships and loyalty.- Support and Assistance: Provide helpful information and support to customers about our products and services. This ensures that customers feel valued and informed.- Feedback Collection: Gather feedback from customers about their experiences and suggestions for improvement. This information is important for enhancing our services.- Data Entry: Maintain accurate records of customer interactions and transactions in our system. This helps the team track customer history and improve service quality.- Follow-Up: Regularly check in with customers post-sale to ensure satisfaction and address any ongoing concerns. This proactive approach fosters long-term relationships.Required Skills and Expectations:- Strong communication skills are essential for effective interaction with customers. - Good listening skills to understand customer needs and provide appropriate solutions.- Basic knowledge of computer operations is necessary for navigating communication tools and data entry.- A positive attitude and willingness to learn, as you will be entering a customer service role for the first time.- Ability to work independently while managing your time effectively. This role is perfect for freshers eager to start a career in customer service while being flexible with their schedule.
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  • 4 - 6 yrs
  • 3.3 Lac/Yr
  • Jamshedpur
Restaurant and Banquet Operation Management Food Knowledge Service Culture to Set The Service Standard Team Management Guest Relationship Sales Attributes Good Communication.
1) To meet all communication skills applicable for this position.2) To manage restaurant operation3) To conduct briefing and training session.4)To set service culture and standard for better experience of the guest.
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  • Fresher
  • Ranchi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Ranchi, India. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade. As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues. Your focus will be on delivering exceptional service and ensuring customer satisfaction.Key Responsibilities:1. Respond to Customer Queries: You will answer questions from customers through calls, emails, or chats, providing clear and accurate information to meet their needs.2. Resolve Issues: If customers face problems with our products or services, you will investigate the issue and work towards resolving it quickly and effectively.3. Maintain Records: You will keep detailed notes of customer interactions in our system to ensure all information is up-to-date and accessible for future reference.4. Follow-Up: You will check back with customers after resolving their issues to ensure they are satisfied and to see if they need further assistance.Required Skills and Expectations:We are looking for candidates who have strong communication skills and can engage positively with customers. Attention to detail is important, as is the ability to work independently in a remote setting. A good understanding of basic computer operations and customer service principles will help you succeed in this role. Being patient, empathetic, and proactive are essential traits, as they contribute to providing a great customer experience.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Ranchi
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Terminal Services Agent in Ranchi, you will be a vital part of the airport team, ensuring smooth operations and excellent customer service for travelers. This entry-level position is ideal for those looking to start a career in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with check-in processes, baggage handling, and provide information about flight schedules and airport facilities to create a positive travel experience.2. Check-In Procedures: Help passengers with the check-in process, ensuring that all necessary documentation is ready and checked, and guide them on luggage requirements.3. Baggage Handling: Manage and track baggage to ensure correct loading and unloading; assist passengers with lost or damaged luggage inquiries.4. Maintaining Safety Standards: Ensure compliance with airport safety and security regulations by monitoring passenger flow and reporting any suspicious activities.5. Communication: Communicate effectively with passengers, airlines, and other airport personnel to coordinate services, relay important information, and respond to inquiries.Required Skills and Expectations:Successful candidates should possess strong communication skills and a friendly demeanor to engage with passengers effectively. Basic knowledge of aviation operations is beneficial, although not necessary. Attention to detail, a commitment to customer service, and the ability to work well under pressure are essential for success in this role. Candidates should be reliable, punctual, and able to adapt to a fast-paced environment. A minimum educational qualification of a 10th pass is required.
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Opening For Sales Manager

DigiTrand Power & Energy Private Limited

  • 3 - 5 yrs
  • 3.0 Lac/Yr
  • Jamshedpur
Direct Marketing Customer Relationship Corporate Sales Retail Sales Marketing Sales Operations Problem Solving Field Sales Channel Sales
We are seeking a motivated and experienced Sales Manager to join our team in Jamshedpur. This full-time position allows you to work from home while driving our sales efforts.Key Responsibilities:- Develop Sales Strategies: Create effective sales plans to meet company targets and expand our customer base.- Manage Sales Team: Lead and support the sales team by providing training, guidance, and performance feedback to help them achieve their goals.- Build Customer Relationships: Establish and nurture strong relationships with clients to understand their needs and offer solutions, ensuring customer satisfaction and loyalty.- Analyze Market Trends: Monitor industry trends and competitor activities to identify opportunities and threats, adjusting strategies accordingly to maintain a competitive edge.- Coordinate Sales Activities: Oversee sales activities and ensure that all team members are aligned and working toward common objectives.- Prepare Reports: Generate regular sales reports and presentations to track progress and inform stakeholders about performance metrics.Required Skills and Expectations:Candidates should have 3 to 5 years of experience in sales management, demonstrating a proven track record of achieving sales targets. Strong leadership skills are essential, as well as the ability to motivate and inspire a sales team. Excellent communication skills, both verbal and written, are required to effectively engage with clients and stakeholders. A deep understanding of sales principles and techniques is expected, along with proficiency in using CRM software and other sales tools to analyze data and drive decisions. You should be results-oriented, capable of adapting to changing market conditions, and committed to maintaining a high level of professionalism.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Ranchi
Retail Sales Direct Sales Field Sales Customer Relationship Management Skills Field Marketing Selling Skills b2c Marketing
Require field sales executive good communication skills
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Dhanbad
Relationship Manager Communication Skills
To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc
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Relationship Manager Sales (2-6 Years)

Hiralal Motors Private Limited

  • 2 - 6 yrs
  • 5.0 Lac/Yr
  • Ranchi
Field Sales Field Service Marketing Communication Direct Sales
We are seeking a dedicated Relationship Manager Sales to join our team in Ranchi. The ideal candidate will have 2 to 6 years of experience in sales and a graduation degree. This full-time role requires strong communication and interpersonal skills to build and maintain client relationships.Key Responsibilities:1. Client Management: Develop and maintain strong relationships with existing clients, ensuring their needs are met and they receive exceptional service.2. Sales Strategies: Create and implement effective sales strategies to attract new clients and expand the companys market presence.3. Market Research: Conduct market analysis to identify new business opportunities, trends, and competitors to keep the company competitive.4. Performance Tracking: Monitor sales performance and report on key metrics to assess the effectiveness of sales strategies and make improvements where necessary.5. Collaboration: Work closely with other departments such as marketing and customer service to ensure a cohesive approach to client management and sales efforts.Required Skills and Expectations:Candidates should possess excellent communication skills and the ability to build rapport with clients. A proactive approach to identifying and solving problems is crucial. The ideal candidate will have a strong understanding of sales processes, be goal-oriented, and demonstrate a commitment to achieving targets. Strong analytical skills will help assess client needs and market trends effectively. Team players who thrive in a collaborative office environment will excel in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ranchi
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Ground Management Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Good Communication Skills
As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- Guest Assistance: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- Problem Resolution: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- Coordination with Airline Staff: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- Feedback Collection: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- Safety and Security Awareness: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.
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Looking For Relationship Manager

Jyoti Placements Service

  • 2 - 5 yrs
  • 6.5 Lac/Yr
  • Ranchi
Problem Solving Business Administrator Good Communication Skills Customer Relationship Client Relationship Relationship Management
Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners
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Field Sales Executive Jobs For 12th Pass Freshers

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Ranchi
Customer Relationship Retail Sales Management Skills Field Sales Technical Sales b2c Marketing Field Marketing Marketing Communication Selling Skills
As a Field Sales Executive, your main responsibility will be to generate leads, meet potential clients, and close sales deals in Ranchi, India. You will be working from home and must be able to travel to client locations when necessary. The ideal candidate should have 0-2 years of experience, be a minimum of 12th pass, and possess strong communication and negotiation skills. Your success in this role will depend on your ability to build relationships, understand customer needs, and meet sales targets. You will be expected to work independently, manage your time effectively, and be proactive in seeking out new business opportunities.
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Relationship Manager (female)

SMC Global Securities Ltd

  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Lalpur Ranchi
Customer Relationship Customer Service Team Management Skills Negotiation Skills
Relationship Manager
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Ranchi
Retail Sales Customer Relationship Sales Operations
Department: Sales--- Role OverviewThe Sales Manager is responsible for driving sales performance, managing the sales team, and ensuring customer satisfaction at the dealership. This role demands strong leadership, strategic planning, and a deep understanding of the two-wheeler market.Key Responsibilities- Sales Strategy & Execution- Develop and implement sales plans to achieve monthly and annual targets.- Monitor market trends and competitor activities to adjust strategies.- Team Management- Recruit, train, and motivate the sales team.- Set individual targets and conduct performance reviews.- Customer Engagement- Ensure high levels of customer satisfaction and retention.- Resolve customer complaints and queries promptly.- Inventory & Coordination- Coordinate with inventory and finance teams to ensure smooth operations.- Manage stock levels and ensure timely delivery of vehicles.- Reporting & Analysis- Prepare daily, weekly, and monthly sales reports.- Analyze sales data to identify growth opportunities.Qualifications & Skills- Bachelors degree- 3-5 years of experience in automotive sales, preferably two-wheelers.- Strong leadership and team management skills.- Excellent communication and negotiation abilities.Performance Metrics- Monthly and quarterly sales targets- Customer satisfaction scores- Team productivity and turnover- Inventory turnover rate
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Ranchi
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Ranchi, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main focus will be on assisting guests with their needs and providing excellent customer service.Key Responsibilities:1. Guest Assistance: Greet and assist guests as they arrive at the airport, answering any questions they may have and guiding them to the right services.2. Information Provision: Provide accurate and timely information regarding flights, check-in procedures, and airport facilities to help guests navigate their travel experience smoothly.3. Problem Resolution: Address any concerns or issues that guests may encounter, and work to resolve them promptly and professionally.4. Feedback Collection: Gather feedback from guests about their experiences and report this information to the management to help improve services.5. Team Collaboration: Work alongside other airport staff to coordinate services and ensure a seamless experience for all guests.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to effectively interact with diverse guests. Attention to detail is essential for providing accurate information. A friendly and approachable demeanor will help in creating a welcoming environment. While experience is not mandatory, a strong willingness to learn and adapt to the fast-paced airport environment is expected. Basic computer skills and the ability to work in a team are also important for this role.
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  • 4 - 6 yrs
  • 3.3 Lac/Yr
  • Jamshedpur
Restaurant and Banquet Operation Management Food Knowledge Service Culture to Set The Service Standard Team Management Guest Relationship Sales Attributes Good Communication.
1) To meet all communication skills applicable for this position.2) To manage restaurant operation3) To conduct briefing and training session.4)To set service culture and standard for better experience of the guest.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Dhanbad
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will be responsible for assisting passengers with ticket bookings and inquiries at the airport. This role is ideal for individuals who enjoy working in a fast-paced environment and have a passion for customer service.nnKey Responsibilities:nn1. Customer Assistance: Provide first-class service by greeting passengers, addressing their ticket-related questions, and assisting them in booking flights through the system.nn2. Ticket Booking: Handle the ticketing process by accurately entering passenger details, ensuring all information is correct and confirmed.nn3. Problem Resolution: Actively resolve any issues or complaints related to ticketing, helping to enhance the customer experience.nn4. Coordination with Airlines: Liaise with various airlines to ensure smooth ticketing transactions and stay updated on flight schedules and changes.nn5. Documentation: Maintain accurate records of tickets sold and keep the necessary documentation organized and up to date.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with customers and colleagues. A proactive attitude is essential for problem-solving and providing the best possible service. Attention to detail is crucial for booking accuracy, and a friendly demeanor will help create a welcoming environment for all passengers. Being a team player is important, as you will collaborate with fellow staff members in a busy airport setting.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Passenger Handling Customer Relationship
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Guest Assistance: Provide help to travelers with inquiries, guide them through airport processes, and ensure they have a comfortable experience.- Information Management: Offer accurate information regarding flights, baggage, and airport facilities, helping guests navigate their travel smoothly.- Problem Resolution: Address and resolve any issues or complaints raised by guests swiftly, ensuring their concerns are handled with care and professionalism.- Feedback Collection: Gather feedback from guests about their experiences and services, which will help improve airport operations and guest satisfaction.- Collaboration with Teams: Work closely with airport staff and other departments to ensure guests receive seamless service and support.To succeed in this role, you should possess good communication skills to interact effectively with guests and colleagues. A friendly and professional demeanor is essential, as you will be the face of the airport for many travelers. Attention to detail will help you remember important information and respond accurately to guest inquiries. Basic computer skills are necessary for managing guest information. Ideally, you should be a quick learner, adaptable to different situations, and able to work efficiently in a fast-paced environment. Basic knowledge of customer service is preferred but not mandatory.
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  • Fresher
  • 6.0 Lac/Yr
  • Garhwa
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Information Desk Associate, you will be the first point of contact for travelers at the airport. Your role is vital in providing information, assistance, and ensuring a smooth experience for passengers.Key Responsibilities:- Provide Information: Greet passengers and answer their questions about flight timings, boarding gates, and airport services to help them navigate the airport easily.- Assist with Queries: Address concerns or special requests from passengers, guiding them to the right services or personnel for further assistance.- Manage Lost and Found: Help passengers report lost items and coordinate with the appropriate department for retrieval.- Promote Services: Inform travelers about available airport services, such as lounges, dining options, and transportation, to enhance their travel experience.- Maintain Desk Area: Keep the information desk organized and stocked with essential materials such as maps, brochures, and forms to ensure ready assistance.Required Skills and Expectations:- Good communication skills are essential to interact positively with a diverse range of travelers.- Strong customer service orientation must be maintained to ensure passengers feel valued and supported.- Basic computer skills are required for checking flight information and managing customer inquiries effectively.- A friendly and approachable attitude will help foster a welcoming environment for all passengers.- Being a team player is important, as collaboration with other airport staff is key to providing seamless service. This role is suitable for freshers, and no prior experience is required. A minimum education of 10th grade is needed to apply.
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