420

Relationship Executive Job Vacancies in Mumbai

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  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Mumbai
Client Servicing Client Service Communication Interpersonal Skills Client Relationship
Responsibilities: Act as the primary point of contact for assigned clients. Understand client requirements and provide suitable event solutions. Coordinate with internal teams and vendors to ensure smooth event execution. Prepare proposals, quotations, presentations, and event briefs. Build long-term client relationships through regular follow-ups and exceptional service. Handle client queries, feedback, and concerns professionally. Monitor project timelines and ensure timely delivery of commitments. Identify opportunities for upselling and repeat business. Attend client meetings, site visits, and event executions as required. Maintain accurate records of client interactions and project updates. What We Are Looking For: Bachelor's degree in any discipline. 2-4 years of experience in Client Servicing, Sales, Event Management, Advertising, Hospitality, Customer Success, or a similar client-facing role. Excellent communication, negotiation, and relationship management skills. Strong organizational, multitasking, and problem-solving abilities. Willingness to travel for client meetings and event executions. Proficiency in MS Office is an added advantage.Why Join Us? Work directly with the Founder and gain hands-on mentorship. Lead high-impact projects with leading corporate and social event clients. Accelerated career growth in a fast-paced, entrepreneurial environment. High ownership, autonomy, and opportunities to make a real business impact. Collaborative culture with performance-driven rewards and learning opportunities.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Mumbai
Communication Route Planning Material Management Delivery Partner Packaging Delivery Boy GPS Hard Working Customer Relationship
We are looking for an energetic and reliable Delivery Executive to join our team in Mumbai. In this role, you will travel all across Mumbai. You will manage the collection and delivery of packages and documents across the city using Mumbai's local trains, metro lines, and BEST buses. We fully cover your travel expenses and provide daily lunch allowances.Key Responsibilities Commute & Deliver: Travel across Mumbai via local trains (Central, Western, and Harbour lines), Metro, and BEST buses to pick up and deliver lightweight parcels or documents.Route Planning: Plan the fastest travel routes utilizing Mumbai's public transit network to ensure on-time service.Package Safety: Handle items carefully during transit, especially during peak commute hours, to prevent any damage.Proof of Delivery: Obtain customer signatures or digital proof of delivery using a smartphone application.Payment Handling: Securely collect cash-on-delivery (COD) or verify digital payments when required.Benefits & CompensationTravel Allowance: 100% reimbursement for all public transport expenses (Train passes, Metro cards, and Bus fares).Daily Lunch provided: Free daily lunch or a standard lunch allowance is included.Mobile Allowance: Monthly reimbursement for mobile data and call expenses.Requirements & QualificationsEducation: Minimum 10th or 12th standard pass.Transit Familiarity: Excellent knowledge of Mumbai's local train routes, switching stations (e.g., Dadar, Kurla), and major metro lines.Tech Savvy: Must own a working Android smartphone and be comfortable using maps and delivery apps.Physical Fitness: Ability to walk short distances from transit stations to final delivery locations.Communication: Ability to read basic English addresses and speak politely with customers in Hindi or Marathi.
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  • 1 - 1 yrs
  • 1.8 Lac/Yr
  • Mahim Mumbai
Customer Care Cons Customer Relationship Customer Guidance Customer Support Customer Care
We are seeking a dedicated Customer Service Associate to join our team in Mahim, Mumbai. The ideal candidate will have at least one year of experience in a customer service role and should have completed their 12th grade. This position involves direct interaction with customers to assist them effectively.Key Responsibilities:1. Customer Interaction: Handle inquiries and provide assistance to customers via phone, email, or in-person, ensuring a friendly and supportive approach at all times.2. Issue Resolution: Address customer complaints or issues promptly and efficiently, striving to find satisfactory solutions while maintaining calm and professionalism.3. Product Knowledge: Stay informed about products and services to provide accurate information to customers and support their decision-making process.4. Data Management: Maintain accurate records of customer interactions and transactions in the database for future reference and analysis.5. Team Collaboration: Work closely with team members and other departments to ensure seamless service and to share valuable customer feedback that can help improve processes.To excel in this role, candidates should have excellent communication skills, a positive attitude, and be able to work well under pressure. A strong commitment to customer satisfaction and the ability to multitask effectively are essential. Proficiency in English and Hindi is preferred, and a genuine desire to help others is key to success in this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Traffic Control Air Hostess Air Cargo Air Freight Air Ticketing Ground Staff Ground Staff Executive
We are seeking a motivated Airlines Executive to join our team in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about the airline industry and customer service. The successful candidate will help enhance the travel experience for our customers.Key Responsibilities:1. Customer Service: Assist passengers from check-in to boarding, addressing inquiries and resolving issues to ensure a smooth travel experience.2. Ticketing and Reservations: Manage ticket bookings and changes, ensuring accuracy in transactions and helping customers understand their travel options.3. Flight Information: Provide up-to-date information on flight schedules, delays, and cancellations, maintaining communication with both customers and airline staff.4. Documentation: Ensure all necessary travel documents are in order, helping customers with identification, visas, and any paperwork required for travel.5. Collaboration: Work closely with other teams such as ground staff and guest services to maintain high service standards and operational efficiency.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with customers and colleagues. Strong problem-solving abilities are essential for addressing travel-related issues. Attention to detail is crucial for accurate ticketing and documentation. The ideal candidate is enthusiastic, adaptable, and ready to work in a fast-paced environment, with a commitment to providing exceptional service. A positive attitude and the ability to work well under pressure are also highly valued.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Female
  • Andheri West Mumbai
Excellent Communication Basic Computer Knowledge.
Customer Relationship Executive Immediate JoiningBuild Careers. Build Connections. Grow With Us.Interskill Solutions is looking for a confident and energetic Customer Relationship Executive to join our training institute team.Location: Andheri, MaharashtraJob Type: Full-TimeExperience: 0-3 Years Freshers WelcomeQualification: GraduateJoining: ImmediateWhat You'll DoConnect with prospective students through calls, WhatsApp & follow-ups.Understand their career goals and recommend suitable training programs.Explain courses, fees, curriculum & career opportunities.Handle enquiries and maintain strong student relationships.Follow up with leads and support admission conversions.Maintain lead records and achieve monthly targets.What We're Looking ForExcellent communication and interpersonal skills.Confident and professional phone communication.Good counselling, convincing & follow-up skills.Basic computer knowledge.Positive, target-oriented & self-motivated attitude.Freshers are welcome! Experience in telecalling, education counselling, customer service or inside sales will be an advantage.Why Join Us?Grow your skills in Customer Relations Student Counselling Communication Inside Sales while building a career in the education industry.Interested? Apply now and start your journey with Interskill Solutions!
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  • 0 - 5 yrs
  • Mumbai
Minimum Knowledge Of Medical Field Customer Relationship Corporate Sales Marketing Communication Negotiation Skills
We are seeking a dedicated and motivated Field Sales Executive based in Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are eager to develop their sales skills and grow within a dynamic environment. As a Field Sales Executive, your key responsibilities will include identifying potential customers and generating new sales leads. You will actively engage with clients to understand their needs and promote our products or services. Building and maintaining strong relationships with existing customers is also essential, as your efforts will help ensure their satisfaction and encourage repeat business. You will be responsible for conducting market research to stay updated on industry trends and competitors, helping you tailor your sales approach effectively.To excel in this position, candidates should have strong communication and interpersonal skills to interact confidently with clients. A results-driven attitude is crucial, along with the ability to work independently and as part of a team. Basic knowledge of sales techniques and customer service principles is preferable. A diploma is required for this position, and a proactive and enthusiastic approach to problem-solving will greatly benefit your efforts in the field. Candidates must be male and comfortable working from our Mumbai office. If you're ready to kickstart your career in sales, we invite you to apply.
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  • Fresher
  • Mumbai
Good Communication Problem Solving Client Relationship Sales
We are looking for a motivated and personable Client Relationship Executive to join our team in Mumbai. This role is ideal for freshers who are looking to start their career in client relations. Key Responsibilities:- Build Client Relationships: Establish and maintain strong connections with clients to understand their needs and expectations, ensuring they feel valued and heard. - Provide Support: Respond to client inquiries and resolve issues promptly, providing high-quality service that enhances client satisfaction. - Gather Feedback: Collect and analyze client feedback to identify areas for improvement in our services, helping the team enhance overall client experience. - Coordinate Communication: Facilitate communication between clients and internal teams to ensure that projects are executed smoothly and issues are addressed quickly. - Update Records: Maintain accurate records of client interactions and transactions, ensuring that all information is up to date for easy reference. Required Skills and Expectations:- Must have completed at least 12th grade education, demonstrating a basic understanding of client service principles. - Strong communication skills are essential, with the ability to engage clients in a friendly and professional manner. - A proactive attitude towards problem-solving is important, as you will be addressing client concerns and seeking resolutions. - Basic computer skills are required for recording information and managing client data effectively. - Team-oriented mentality, working collaboratively with colleagues to enhance client satisfaction. This role requires a male candidate, and the position is office-based in Mumbai.
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  • 2 - 7 yrs
  • 6.0 Lac/Yr
  • Mumbai
Media Relation Community Relation Public Relation Marketing
Role Overview & Eligibility Criteria:The PR Executive will support the planning and execution of public relations campaigns across traditional and digital platforms. The role involves media coordination, content development, monitoring coverage, and supporting client accounts as part of an integrated communications team.Key Responsibilities:Support day-to-day PR activities for assigned client accountsDraft press releases, media pitches, briefs, and basic communication materialsAssist in media outreach and coordination with journalists and publicationsTrack media coverage and prepare coverage reports and analysisCoordinate with internal teams (digital, creative, social, strategy) to ensure integrated campaign deliverySupport event coordination, press conferences, and media interactionsMaintain media databases and update contact listsMonitor news and industry trends relevant to client brandsSkills & Competencies:Strong written and verbal communication skillsBasic understanding of PR tools, media landscape, and integrated campaignsGood organisational and time-management skillsAbility to work in a fast-paced, deadline-driven agency environmentWillingness to learn and take feedback constructivelyProficiency in using AI tools and creating effective PowerPoint presentationsQualifications:Bachelors degree in Mass Communication, Journalism, PR, Marketing, or related fieldPrior agency experience mandatory
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Jobs by Popular Location

Female - Customer Service Associate - Santacruz Mumbai

The Centurion Hospitality and Infra Services

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Santacruz Mumbai
Customer Relationship Good Communication Skill
We are looking for a dedicated Customer Service Associate to join our team in Santacruz. This role is perfect for individuals who enjoy helping others and responding to customer needs. Key Responsibilities:- Responding to Customer Inquiries: Handle customer questions and complaints through calls, emails, and chats, providing timely and accurate information.- Assisting with Orders: Help customers place orders, track shipments, and solve issues related to their purchases, ensuring a smooth shopping experience.- Maintaining Customer Records: Update customer information in our system accurately, ensuring all data is current and accessible for future reference.- Resolving Issues: Identify customer problems and work towards effective solutions, ensuring high customer satisfaction.- Communicating with Other Departments: Collaborate with relevant teams, like sales or logistics, to provide customers with the best service and timely resolutions.Required Skills and Expectations:- Strong communication skills are essential, as you need to convey information clearly and effectively to customers.- A customer-focused attitude is vital, as you will be responsible for creating positive experiences for our customers.- Basic computer skills are necessary for using our customer management systems and handling inquiries efficiently.- A diploma is required, and previous experience in customer service is a plus, though freshers are encouraged to apply.- As this role is full-time and in-office, you should be available to work during established hours.
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  • 5 - 7 yrs
  • Mumbai
Direct Sales Channel Sales Corporate Sales Retail Sales Customer Relationship Negotiation Skills Field Marketing Field Sales
We are looking for an enthusiastic Field Sales Executive to join our team in Mumbai. In this role, you will be responsible for driving sales and building strong relationships with clients.Key Responsibilities:- Client Acquisition: Identify and contact potential customers to generate new business opportunities, helping to expand our market presence.- Sales Presentations: Conduct product demonstrations and presentations to clients, effectively showcasing the features and benefits of our offerings.- Relationship Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.- Market Research: Gather market intelligence and competitor insights to help shape our sales strategies and tailor our approach to meet customer needs.- Sales Reporting: Maintain accurate records of sales activities, client interactions, and sales pipeline in our CRM system to track progress and results.- Collaboration: Work closely with the marketing and product teams to align sales strategies with promotional campaigns and product launches.Required Skills and Expectations:- Candidates should have a Bachelor's degree in any field and 5 to 7 years of sales experience, preferably in a field sales environment.- Strong communication and interpersonal skills are essential for building rapport with clients.- The ability to work independently and as part of a team is crucial for success in this role.- A results-driven attitude and a strong desire to meet or exceed sales targets are expected.- Proficiency in using CRM tools and Microsoft Office Suite will be an advantage.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Chembur East Mumbai
Presentation Skills Event Planning Follow-up Relationship Building Communication Sales Customer Service
As a Banquet Sales Executive, you will be responsible for promoting and selling banquet services to potential clients. Your role involves ensuring that clients have a positive experience throughout the booking process, from the initial inquiry to event execution.Key Responsibilities:- Lead Generation: Actively seek potential clients through networking and outreach. You will identify and contact individuals or organizations looking to host events.- Client Meetings: Conduct meetings with clients to understand their needs and provide tailored solutions. Its important to listen and grasp their vision for the event.- Proposal Preparation: Create and present detailed proposals that outline services and pricing. You will need to provide clear information to help clients make informed decisions.- Venue Tours: Conduct tours of the banquet facility for potential clients. Highlight features and amenities to show how your venue can accommodate their events.- Contract Management: Handle the preparation and negotiation of contracts once a booking is confirmed. Attention to detail is crucial to ensure all terms are clear.- Coordination with Events Team: Collaborate with the events team to ensure all client requirements are met on the day of the event. Strong communication is key.Required Skills and Expectations:You should possess excellent communication and interpersonal skills to effectively engage with clients. Basic knowledge of event planning and sales techniques will be beneficial. Strong organizational skills are necessary to manage multiple clients and events simultaneously. A professional appearance and a friendly, approachable personality are expected.
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  • Fresher
  • 2.0 Lac/Yr
  • Mumbai
Cold Calling Mails Computer Customer Relationship Customer Service
1. Customer interaction over phone & Mail 2 calling & fixing appointment 3 Making & sending presentation 4 Data extraction and management
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Outbound Calling Customer Support
As a Customer Care Executive based in Mumbai, you will play a critical role in ensuring our customers receive outstanding service and support. Your primary aim will be to create positive experiences and resolve issues efficiently.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and issues promptly via phone, email, or chat, ensuring clear and helpful communication.- Provide Product Information: Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Handle Complaints: Manage and resolve customer complaints effectively, demonstrating empathy and finding appropriate solutions to exceed customer expectations.- Maintain Records: Document all customer interactions accurately in our systems to track issues and maintain historical records.- Follow Up on Issues: Ensure timely follow-up on unresolved issues, keeping customers informed throughout the process to promote trust and reliability.Required Skills and Expectations:Candidates should have a bachelors degree in fields such as B.A, B.C.A, B.B.A, B.Com, BDS, or B.Sc. You should possess strong communication and interpersonal skills, with the ability to establish rapport with customers. Problem-solving skills are essential to handle various inquiries effectively. You must be detail-oriented and organized, managing multiple tasks simultaneously while ensuring accuracy. A positive attitude and a commitment to delivering excellent customer service are crucial for success in this role. Familiarity with customer service software is a plus, and having 1 to 3 years of relevant experience is preferred.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Beyond Thane Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Inbound Calls Cold Calling Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.
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  • Fresher
  • 1.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO Domestic Calling Domestic Voice Process Voice Process BPO BPO Voice Inbound Calls Inbound Calling Inbound Voice Process Inbound Calls Handling
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Mumbai
Customer Relationship Marketing Communication Retail Sales
SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092
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  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Mumbai
Sales B2B Sales B2c Sales Presentation Skills Communication Customer Relationship Marketing Convincing Power Lead Generation
Summary: We are looking for a dynamic and result-oriented sales professional with 2+ years of experience in Business Development, Sales, or Client Acquisition to join our Client Acquisition & Partnerships team. The ideal candidate should possess a proven ability to generate business opportunities, build long-term client relationships, close deals, and consistently achieve sales targets. This role requires strong communication, negotiation, and consultative selling skills while representing Gyansthan's educational solutions across schools, colleges, universities, and corporate partners.Key ResponsibilitiesBusiness Development & Lead GenerationClient Acquisition & Relationship ManagementSales Planning & Target AchievementCross-functional CollaborationSkills and EligibilityBachelor's Degree in Business, Marketing, Management, or any related discipline.1-3 years of proven experience in Sales, Business Development, Client Acquisition, or Partnerships.Experience in the Education, EdTech, Training, Consulting, or Service industry will be preferred.Excellent verbal and written communication skills.Target-oriented mindset with a strong ownership attitude.Willingness to travel across Maharashtra and India for client meetings, conferences, and business development activities.
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Air Ticketing Executive Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- Ticket Booking: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- Customer Service: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- Payment Processing: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- Manage Documentation: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- Coordination with Airlines: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- Problem Resolution: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.
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  • 1 - 2 yrs
  • Grant Road Mumbai
Sales CRM Marketing Customer Relationship Direct Sales Convincing Power B2B Sales
Sales & Marketing ExecutiveJob TypeFull-Time On-SiteWorking HoursMonday to Saturday10:00 AM to 7:00 PMOpen Positions20 CandidatesKey ResponsibilitiesExecute Sales and Marketing campaigns Identify potential clients and business opportunitiesGenerate leads through calls, emails, and marketing activitiesBuild and maintain strong client relationshipsCoordinate with existing and new customersUse digital platforms for lead generation and brandingRequired SkillsGood communication and interpersonal skillsBasic computer knowledgeBasic English & Hindi speaking abilityPositive attitude and willingness to learnEligibilityAge: 21+Minimum Experience of 1-2 Years In Sales & MarketingPreferred- Female Candidates - Candidates having experience of Sales & Marketing with telecalling and handling customers with experience should only apply1 Paid leave per monthDate of salary between 5th to 10thJob Location - 2C, 2nd Floor, Naaz Cinema Building, Naaz Cinema Compound, Lamington Rd, Girgaon, Mumbai, Maharashtra 400004
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Customer Support: Respond to customer questions via phone, email, or chat, providing timely and accurate information.- Issue Resolution: Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- Product Knowledge: Maintain a good understanding of our products and services to provide correct information and guidance to customers.- Data Entry: Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- Collaboration: Work closely with other teams to address complex customer issues and contribute to team goals.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact with customers effectively.- Problem-Solving Abilities: A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- Team Player: Willingness to work collaboratively with coworkers to improve service quality and team performance.- Adaptability: Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- Basic Computer Skills: Familiarity with computer systems and software is important for data entry and communication tasks.- Positive Attitude: A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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  • 5 - 7 yrs
  • 7.0 Lac/Yr
  • Mumbai
Communication Skills Customer Care Customer Relationship Executive
We are seeking a well-presented and customer-focused Customer Relationship Executive (CRE) to manage client interactions and deliver an exceptional service experience. The ideal candidate will act as the first point of contact for customers, ensuring smooth communication, service coordination, and a premium customer experience aligned with luxury automotive standards.
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  • 2 - 6 yrs
  • Mumbai
Sales Marketing Interpersonal Skills
Requirements:Bachelors degree in Business Administration, Marketing, or a related field (preferred).Proven experience in customer service, sales, or a related role, preferably in the automobile industry.Excellent communication and interpersonal skills.Strong problem-solving abilities and customer-focused mindset.Ability to multitask and prioritize tasks in a fast-paced environment.Proficiency in MS Office applications and CRM (Customer Relationship Management) software.Enthusiasm for automobiles and willingness to learn about new products and technologies.Salary Offer: Rs. 3,60,000/- to 4,80,000/- (LPA)Benefits: Monthly salary incrementation from starting month based on performance + Incentives.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Executive Airport Representative Air Ticketing Executive Airport Staff Airport Operation Airport Cargo Passport Checking Officer Customer Relationship Officer Customer Support Cabin Crew Flight Attendant Air Hostess
We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.Key Responsibilities:- Passenger Assistance: Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- Check-in Operations: Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- Baggage Handling: Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- Customer Service: Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- Safety Compliance: Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- Collaboration with Teams: Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.Required Skills and Expectations:Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Executive Airport Ticketing Aviation Security Airline Customer Service Representative Airline Customer Service Air Ticketing Executive Air Ticketing Reservation Air Ticketing Staff Air Ticketing Agent Air Ticketing Associate Airport Ticketing Agent Ground Staff Cabin Crew Air Hostess Air Cargo Executive
As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.
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