Relationship Manager Job Vacancies in Kolkata

We are seeking a dynamic and customer-focused Relationship Manager to manage client relationships, provide personalized matchmaking services, and achieve assigned business targets. The ideal candidate will be responsible for ensuring high customer satisfaction, driving membership upgrades, maintaining regular client engagement, and supporting clients throughout their matrimony journey.Key ResponsibilitiesClient Relationship ManagementBuild and maintain strong relationships with assigned clients.Understand client preferences, expectations, and partner requirements.Provide personalized matchmaking assistance and recommendations.Conduct regular follow-ups with clients regarding profile activity and match responses.Ensure a high level of customer satisfaction through timely and professional service.Address client concerns, objections, and escalations effectively.Service DeliveryGuide clients on profile enhancement and effective usage of matrimony services.Coordinate introductions and facilitate communication between prospective matches.Monitor client engagement and proactively suggest suitable profiles.Maintain accurate records of client interactions in the CRM system.Ensure service commitments and quality standards are consistently met.Sales & Revenue GenerationAchieve monthly, quarterly, and annual revenue targets.Drive membership renewals, upgrades, and premium service sales.Identify cross-selling and upselling opportunities.Convert leads and inquiries into paid memberships.Maintain target achievement while ensuring a positive customer experience.Performance & ReportingTrack daily activities, conversions, and client interactions.Prepare and submit performance reports to management.Maintain data accuracy and compliance with company policies.Contribute to team goals and participate in performance review meetings.Key Performance Indicators (KPIs)Revenue target achievement.Membership renewal and upgrade conversion rate.Customer satisfaction score.Client retention rate.Number of successful profile engagements/interactions.Follow-up and service quality adherence.Required QualificationsBachelor's degree in Business Administration, Marketing, Communications, or related field.

We are looking for a dedicated and friendly Customer Care Executive to join our team. This full-time position allows you to work from home, providing excellent customer service while supporting our valued clients.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues through phone calls, emails, or chats. Understanding customer needs and providing appropriate solutions will be your main focus.- **Maintain Customer Records:** It is important to keep detailed notes of customer interactions and ensure all information is accurate and up to date in our system. This helps in building better relationships with clients.- **Escalate Issues:** If you encounter complicated problems that you cannot solve, you will escalate them to the appropriate department. Effective communication is key to keeping processes smooth.- **Follow Up with Customers:** To ensure satisfaction, you will reach out to customers after resolving their issues. This guarantees they are happy with the solutions provided and helps improve our services.Required Skills and Expectations:Candidates must be female and have completed at least the 12th grade. Freshers are welcome to apply. Strong communication skills are essential, along with a positive attitude and a willingness to learn. You should be comfortable working independently, staying organized, and managing your time effectively. A basic understanding of computer systems will aid in performing your duties efficiently.

We are seeking a Branch Relationships Executive to strengthen and manage the connections between our branches and clients. The ideal candidate will have 1 to 3 years of experience and will work full-time at our office in Kolkata.**Key Responsibilities:**- **Client Relationship Management**: Build and maintain strong relationships with clients by regularly interacting and understanding their needs, ensuring high levels of customer satisfaction.- **Branch Coordination**: Collaborate with branch managers and staff to align on client requirements, service delivery, and to address any challenges efficiently.- **Data Management**: Maintain detailed records of client interactions, feedback, and engagement metrics to aid in improving services and relationships.- **Feedback Collection**: Gather and analyze client feedback to identify service improvement opportunities, which helps enhance client satisfaction and loyalty.- **Performance Reporting**: Prepare and present regular reports on client engagement and relationship success to management, highlighting achievements and areas for improvement.**Required Skills and Expectations:**The ideal candidate should have strong interpersonal and communication skills to effectively engage with clients and team members. A solid understanding of client management practices and a keen attention to detail are essential. Proficiency in data management tools and a basic understanding of market trends will help in achieving performance targets. Candidates should display a proactive attitude towards problem-solving and possess the ability to work independently as well as in a team setting. A commitment to customer service excellence is vital.

Requirement - Field sales Salary - Based on job role. Good incentives. Reward given on finishing the targetTraining provided. Full time and part time job are available. Work from home opportunity is also provided for part time job Time - 12 to 3 pm Contact number or Whatsapp CV - 8910117032

As an Airport Guest Relationship Executive, you will be the first point of contact for guests arriving at the airport, ensuring they have a pleasant experience. Your main responsibilities will include:- **Welcoming Guests:** Greet arriving passengers warmly and guide them through the airport process, helping them feel comfortable and valued.- **Providing Information:** Offer clear and accurate information about flights, airport services, and local attractions to enhance guest experiences.- **Assisting with Check-In:** Support guests with the check-in process, answering any queries they may have and ensuring timely boarding assistance.- **Handling Complaints:** Actively listen to guests' concerns and complaints, providing solutions or escalating issues to management when necessary.- **Coordinating with Teams:** Work closely with other airport staff, including security and ground crew, to ensure a smooth flow of operations and guest services.- **Maintaining Cleanliness:** Ensure that your work area is clean and organized to create a professional environment for guests.To be successful in this role, you should have strong communication skills and a friendly demeanor. Previous experience is not required, but you should be eager to learn and adapt to a fast-paced environment. A minimum education of 10th grade is required. Additionally, you should be able to work flexible hours, including weekends and holidays. A positive attitude and a great willingness to help guests are essential for this position.

URGENT HIRING MANAGEMENT STAFF Location: South Kolkata Position: Management Staff Qualification: Graduation BHM in Hospital Management Experience: Freshers Only Salary: 12,000 per month Interview Dates:9th July 2026 - 10th July 2026

We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in our systems, ensuring information is current and accessible.- **Documentation:** Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- **Communication:** Handle communication with other departments and clients, supporting team members and improving workflow.- **Inventory Management:** Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- **Routine Administrative Tasks:** Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.**Required Skills and Expectations:**Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.

In this role as an Office Assistant in Kolkata, you will play a vital part in ensuring our daily office operations run smoothly. **Key Responsibilities:**- **Administrative Support:** Assist in managing daily administrative tasks like filing, scanning documents, and maintaining office supplies to keep the office organized and efficient.- **Communication Handling:** Respond to phone calls and emails, and direct inquiries to the appropriate team members, ensuring clear and timely communication within the office.- **Scheduling:** Help in scheduling meetings and appointments, coordinating calendars, and organizing meeting spaces to maximize productivity.- **Data Entry:** Accurately input and maintain data in company databases and spreadsheets, ensuring that all information is current and correctly recorded.- **Visitor Assistance:** Welcome and assist guests and clients by providing them with necessary information and directing them to the right personnel.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and effectively, both in writing and verbally, to engage with colleagues and clients.- **Organizational Skills:** Strong organizational abilities are essential to manage multiple tasks and maintain an orderly work environment.- **Attention to Detail:** You must show a keen attention to detail to ensure accurate data entry and document management.- **Basic Computer Skills:** A good understanding of Microsoft Office and other office software is required for efficient task execution.- **Team Player:** You should be able to work collaboratively with others and be open to help wherever necessary to ensure team success. This is an excellent opportunity for someone at the beginning of their career or looking for practical office experience.

As a Relationship Manager, you will be the main point of contact for our clients, ensuring their needs are met and fostering strong, long-lasting relationships. Your role will be crucial in enhancing customer satisfaction and driving business growth.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to understand their needs and provide support, ensuring open lines of communication to maintain strong relationships.- **Account Management:** Oversee a portfolio of clients, ensuring all aspects of their accounts are managed effectively and efficiently to enhance customer satisfaction.- **Problem Resolution:** Address any client concerns or issues promptly, providing solutions that meet their expectations and ensure a positive experience.- **Reporting:** Prepare regular reports on account activity and performance trends to inform management and identify areas for improvement.- **Collaboration:** Work closely with other teams (sales, marketing, and operations) to provide clients with seamless service and to achieve overall business objectives.**Required Skills and Expectations:**To excel in this role, you should have 1 to 3 years of experience in relationship management or a similar field. Strong communication skills are essential, as you will be interacting with clients daily. You should be adept at problem-solving and possess a customer-centric mindset to enhance client relationships. Familiarity with account management software and a solid understanding of business practices will help you thrive. The ability to work well in a team and adapt to a dynamic work environment is also crucial for success in this role.

We are seeking a dedicated Back Office Assistant to support our operations in Kolkata. The ideal candidate will have 2 to 5 years of experience and a graduate degree, providing essential administrative and operational support.Key Responsibilities:- **Data Management**: Organize and maintain important documents and records, ensuring accurate data entry and retrieval for smooth business operations.- **Communication**: Serve as a point of contact for internal teams. Respond to inquiries and relay information promptly and clearly.- **Report Generation**: Assist in creating and compiling regular reports, ensuring timely completion and accuracy to help in decision-making processes.- **Inventory Management**: Monitor stock levels and assist in placing orders for supplies, helping to maintain operational efficiency.- **Administrative Support**: Perform general office duties such as filing, scheduling meetings, and managing correspondence to ensure the office runs smoothly.Required Skills and Expectations:Candidates should have strong organizational skills and attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word, is essential. Good communication skills, both written and verbal, are important for interacting with colleagues. A proactive attitude and the ability to work independently as well as part of a team are expected. Candidates should be reliable, flexible, and capable of managing multiple tasks efficiently in a fast-paced environment.

We are looking for a motivated Sales Officer to join our team in Kolkata. This full-time position requires a passionate individual with 1 to 7 years of experience in sales. As a Sales Officer, you will play a vital role in driving our sales efforts and contributing to our business growth.Key Responsibilities:1. **Customer Engagement**: Interact with customers to understand their needs and provide solutions that meet their requirements, ensuring a positive experience.2. **Sales Strategy Implementation**: Execute sales strategies to achieve individual and team targets, helping to expand our market presence and drive revenue.3. **Product Knowledge**: Maintain a deep understanding of our products and services to effectively communicate their value to potential customers.4. **Lead Generation**: Identify and generate new business leads through various channels, including networking, referrals, and market research.5. **Reporting and Analytics**: Keep accurate records of sales activities, client feedback, and sales performance, contributing to regular reports for management review.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to build rapport with customers. A proactive approach to problem-solving and the ability to work collaboratively in a team are essential. Basic computer skills for documentation and reporting are also necessary. A commitment to meeting sales targets and a positive attitude towards learning and development are expected. A 12th-grade education is the minimum requirement for this role.

We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details

We are seeking a Branch Relationships Executive to build and maintain strong relationships with our clients and branches. The ideal candidate is a motivated individual with 1 to 7 years of experience, eager to enhance service quality and client satisfaction in our Kolkata office.Key Responsibilities:1. Client Engagement: Communicate with clients regularly to understand their needs and ensure they receive the best service possible. This includes addressing inquiries and resolving any issues that arise in a timely manner.2. Relationship Management: Develop and maintain positive relationships with branch staff and clients. Establishing trust will encourage long-term partnerships and enhance our reputation in the community.3. Performance Tracking: Monitor client satisfaction levels and branch performance metrics. Use this information to suggest improvements and implement changes, ensuring our service aligns with client expectations.4. Reporting: Prepare regular reports on client feedback and relationship health. Share insights with the management team to help refine strategies and improve overall service quality.Required Skills and Expectations:The ideal candidate should have a strong educational background with at least a graduate degree. Excellent communication and interpersonal skills are essential for engaging effectively with clients and colleagues. A proactive approach to problem-solving and a keen eye for detail are necessary to identify and address client needs efficiently. Previous experience in customer service or client relationship management is preferred, and a positive, can-do attitude is crucial in fostering strong professional relationships. Females are encouraged to apply for this position.

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.

Job SummaryWe are looking for an experienced and dynamic Sales Manager to drive business growth for Fire Alarm and PA/VA (Public Address & Voice Alarm) systems across the Eastern Region. The candidate will be responsible for developing new business opportunities, managing key accounts, and achieving sales targets in verticals such as commercial buildings, industrial projects, infrastructure, healthcare, hospitality, and government sectors.Key ResponsibilitiesDevelop and execute sales strategies for Fire Alarm and PA/VA solutions in the Eastern Region.Identify and generate new business opportunities through consultants, system integrators, contractors, and end users.Manage existing client relationships and ensure customer satisfaction.Prepare techno-commercial proposals, presentations, and project quotations.Coordinate with OEMs, design, and technical teams for project specifications and approvals.Achieve monthly and annual sales targets.Track market trends, competitor activities, and upcoming projects.Conduct product presentations and training sessions for channel partners and customers.Support project execution teams for smooth handover and customer coordination.Desired Candidate ProfileBachelor

We are hiring Golden opportunity for seriously candidatesAge - 18 to 28Qualification - HS Location - Kolkata Male and female both can applyFreshers can apply Salary + Incentive Time - 10am to 7pmSend your CV for interview details

We are hiring for field sales executive position . Fresher can apply. Experience can also be welcomed. Candidates must carry an updated CV, Aadhar card, Pan Card , Class 12 result, Graduation certificate, cancel cheque

As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.

As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for guests at the airport. This position is ideal for individuals starting their careers and does not require prior experience.**Key Responsibilities:**- **Welcoming Guests**: Greet guests warmly as they arrive at the airport, creating a positive first impression for travelers.- **Assisting Passengers**: Provide information and assistance to guests regarding flight details, directions, and airport services, ensuring they have all necessary support.- **Handling Inquiries**: Address any questions or concerns that guests may have, helping to resolve issues promptly and efficiently.- **Coordinating Services**: Work with various airport departments to arrange services such as transportation, luggage assistance, and special accommodations for guests needing extra help.- **Monitoring Flight Information**: Keep an eye on flight schedules and relay important updates to guests, allowing them to stay informed about any changes.To succeed in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal communication skills are essential for interacting effectively with guests and airport staff.- **Customer Service Focus**: A friendly demeanor and a genuine desire to help people are critical for providing excellent service.- **Adaptability**: Be prepared to handle various situations calmly and efficiently, as each day at the airport may present new challenges.- **Team Player**: Collaborate with other team members to ensure seamless operations and guest satisfaction.- **Basic Computer Skills**: Familiarity with computers and the ability to learn new software quickly are necessary for managing guest inquiries and information.

We are looking for a dedicated Customer Service Manager to join our team in Kolkata. In this role, you will be responsible for overseeing customer service operations and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:- **Supervise Customer Service Team**: Lead and manage a team of customer service representatives to ensure they deliver high-quality support to customers.- **Handle Customer Inquiries**: Address customer questions and complaints promptly, providing clear solutions to enhance their experience.- **Monitor Service Quality**: Assess team performance and service quality, implementing improvements where necessary to meet company standards.- **Train Team Members**: Conduct training sessions for new hires and ongoing training for existing staff to improve their skills and knowledge.- **Gather Customer Feedback**: Collect and analyze feedback from customers to identify areas for improvement in service delivery.Required Skills and Expectations:- **Communication Skills**: You must have strong verbal and written communication abilities, enabling you to interact effectively with customers and your team.- **Problem-Solving Skills**: Being able to quickly identify issues and come up with suitable solutions is crucial in this role.- **Team Leadership**: A positive attitude towards leading and motivating a team will help foster a supportive work environment.- **Customer-Centric Mindset**: You should be dedicated to providing excellent service and ensuring customer satisfaction at all times.- **Basic Computer Proficiency**: Familiarity with basic computer applications is necessary for managing customer records and communications.

Dear Candidate. We are hiring for the job post Airport Ground Staff - Cargo - Cabin Crew for Leading Domestic - International Airlines company. Call HR (8910289041)(Send Resume in whats app (8910289041) Male and Female both can apply. QUALIFICATION -10th 12th Graduate Age -18 to 38yrs Good Communication skill and pleasing personality. Job Location - Pan India Airport. Facility - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + OT Call HR & Send Resume Whats app 8910289041