As an Airport Information Desk Associate, you will be the friendly face welcoming travelers at our airport. Your main job will be to help passengers find their way, answer questions, and provide information about flights and services.
Key Responsibilities:
1. Customer Assistance: Greet passengers warmly, listen to their needs, and provide accurate information regarding flights, gates, and airport services.
2. Information Dissemination: Share details about airport facilities like lounges, shops, and restaurants, ensuring travelers know their options.
3. Problem Solving: Handle customer inquiries and resolve issues related to flight delays, lost luggage, or other travel-related concerns efficiently and politely.
4. Coordinating Services: Guide passengers towards relevant services such as ticket counters, baggage claim, or transportation options, helping them navigate the airport smoothly.
5. Maintaining Records: Keep track of customer inquiries and feedback to help improve our services and support future travelers.
Required Skills and Expectations:
Candidates should have a minimum of a 10th-grade education. Strong communication skills are essential, as you will be interacting with passengers from different backgrounds. You should be friendly, patient, and able to work in a busy environment. A good understanding of basic computer operations will help in managing information effectively. Freshers are encouraged to apply, as training will be provided to ensure you succeed in this role. Being a team player and having a positive attitude will be key to thriving in this dynamic airport setting.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Information Desk Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport