Job Description

As an Airport Information Desk Associate, you will play a crucial role in providing assistance and information to passengers at the airport. Your main goal is to ensure that travelers have a smooth and pleasant experience throughout their journey.

Key Responsibilities:

- Assist Passengers: Greet travelers warmly and provide them with accurate information about flights, gate numbers, and airport facilities to help them navigate the airport easily.

- Handle Inquiries: Answer questions from passengers regarding airline services, baggage policies, and other travel-related concerns, ensuring they feel informed and supported.

- Provide Directions: Offer clear directions to important locations within the airport, such as lounges, restrooms, and security checks, making sure passengers can find their way without difficulty.

- Report Issues: Notify management about any passenger complaints or significant disruptions in airport services to help maintain a high level of customer satisfaction.

- Maintain Information Desk: Keep the information desk organized and stocked with necessary materials, such as brochures and maps, to ensure resources are readily available for passengers.

Required skills and expectations include:

- A friendly and approachable demeanor to create a welcoming environment for passengers.

- Strong communication skills to convey information clearly and effectively.

- Basic problem-solving abilities to handle inquiries and resolve issues promptly.

- A keen attention to detail to ensure accuracy in providing information.

- A proactive attitude, being willing to assist passengers with a positive approach.

Freshers who have completed their 10th education are encouraged to apply, as training will be provided.
  • Experience

    Fresher

  • No. of Openings

    56

  • Education

    10th Pass

  • Role

    Airport Information Desk Associate

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 36 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

  • Face Interview Location

    dum dum airport

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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