749

Relationship Manager Job Vacancies in Delhi NCR

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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Punjabi Bagh Delhi
Customer Relationship Interpersonal Skills HNI Acquisition Customer Service Team Management Skills
Key Responsibilities: 1. Build and maintain long-term relationships with existing and prospective clients.2. Understand clients' financial goals and suggest suitable investment solutions.3. Promote financial products such as Mutual Funds, SIPs, Bonds and other investment opportunities.4. Generate new business through client acquisition, referrals and networking.5. Follow up with clients regularly and provide portfolio-related service support.6. Assist clients with investment onboarding, documentation and account-related queries.7. Achieve business development and revenue targets.8. Stay updated on financial markets, investment products and industry developments.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Laxmi Nagar Delhi
Team Collaboration Presentation Skills Communication Skills Time Management Team Management Leadership Skills Customer Relationship Management Problem Solving
We are looking for a Management Trainee in Marketing to join our team in Laxmi Nagar, Delhi. This is a full-time position ideal for recent graduates or individuals with minimal experience who are eager to learn and grow in the marketing field.nnKey Responsibilities:nn- Market Research: Assist in gathering and analyzing information about market trends and competitor activities to identify new opportunities.n n- Campaign Support: Help in planning and executing marketing campaigns, ensuring all materials are prepared and distributed appropriately.nn- Reporting: Contribute to the preparation of regular reports on marketing activities, helping to track campaign performance and suggest improvements.nn- Collaboration: Work closely with team members from different departments to support various marketing initiatives and ensure alignment with company goals.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills. A willingness to learn and adapt is essential, as is a positive attitude towards teamwork. Basic knowledge of marketing principles and familiarity with social media platforms will be advantageous. Self-motivation and the ability to manage multiple tasks in a dynamic environment will contribute to your success in this role.
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Office Assistant - Full Time - Freshers

Aakanksha Personnel Network

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Peera Garhi Delhi
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Open Minded Presentable Pleasant Personality Extrovert
We are seeking a dedicated Office Assistant to join our team in Peera Garhi, Delhi. This role is suitable for candidates with minimal experience, specifically female applicants who have completed their 12th grade.The Office Assistant will be responsible for various office tasks, including maintaining office files and records, both manually and electronically. You will assist with day-to-day accounting tasks using Tally, as well as manage data in MS Excel and MS Word. Additional responsibilities may include bank reconciliation and other miscellaneous tasks as required.Ideal candidates should possess strong organizational skills, attention to detail, and basic knowledge of accounting principles. Proficiency in Tally, MS Excel, and MS Word is crucial for success in this role. Moreover, candidates should be able to manage time effectively and demonstrate a willingness to learn and adapt to new challenges.This is a full-time position that requires working from the office. We are looking for a reliable team member who is ready to contribute to our daily operations and grow within the company. If you are enthusiastic about assisting in an office environment and meet the set qualifications, we encourage you to apply for this opportunity.
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Back Office Manager (Female)

RK Finwise Solution

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Rajouri Garden Delhi
Data Management Customer Relationship Communication System Proficiency in English
We are seeking a dedicated Back Office Manager to oversee our administrative functions in Rajouri Garden, Delhi. This full-time position is ideal for a female candidate with 1 to 2 years of experience and a graduate degree. The Back Office Manager will ensure smooth operations and support the front office team.nnKey Responsibilities:nn- Administrative Management: Organize and manage all back-office activities, ensuring efficient workflow and timely completion of tasks.n- Team Coordination: Collaborate with various departments to provide necessary support, facilitating communication and cooperation across teams.n- Documentation and Record Keeping: Maintain accurate records and documents, ensuring that all files are up-to-date and accessible when needed.n- Report Generation: Prepare and distribute reports on operations and performance metrics to assist in strategic decision-making.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent organizational skills and have strong attention to detail. Effective communication and interpersonal abilities are vital for collaboration with diverse teams. Proficiency in office software and technology is expected to handle administrative tasks efficiently. The candidate should demonstrate a proactive attitude and the ability to manage multiple tasks in a fast-paced environment. A commitment to maintaining confidentiality and integrity in all back-office activities is essential.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Gurgaon Sector 73
Microsoft Excel Customer Relationship Data Management Administrative Skills Office Work Basic Computers Receptionist Activities Calendar Management Data Entry Followups
We are seeking a dedicated Office Assistant to support our team in M3M Corner walk, Gurgaon Sector 73. This full-time role is ideal for a motivated individual who is looking to start their career in an office environment.Key Responsibilities:- Administrative Support: Assist with daily office tasks such as answering calls, managing correspondence, and maintaining organized files to ensure smooth office operations.- Scheduling: Help schedule appointments and meetings, coordinating with team members to ensure everyone is informed and prepared.- Customer Support: Greet visitors and provide them with information, creating a welcoming atmosphere and ensuring a positive experience.Required Skills and Expectations:Candidates should have completed their 12th grade education and possess strong communication skills to interact effectively with colleagues and visitors. The ideal candidate will be detail-oriented, able to manage multiple tasks simultaneously while maintaining a high level of accuracy. Basic computer skills, including proficiency in word processing and spreadsheet management, are essential. We expect a professional demeanor, a willingness to learn, and the ability to work collaboratively as part of a team. Female candidates are specifically encouraged to apply, as this role requires a supportive and understanding approach towards staff and visitors. Flexibility and adaptability in a fast-paced environment will be key to succeeding in this position.
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  • 4 - 10 yrs
  • 3.8 Lac/Yr
  • IMT Faridabad
Customer Relationship Customer Management Problem Management Customer Handling MS CRM
URGENT HIRING CRM Position: CRM (Customer Relationship Management) Location: IMT Faridabad Experience: 5+ Years Salary: 25,000 - 30,000 per month Key Requirements: Strong customer relationship & communication skills Experience in CRM/customer handling Good coordination and follow-up skills Ability to manage customer queries and resolve issues Strong documentation & reporting skills Interested candidates can share their CV for immediate consideration.Email - srservices2510@gmail.comContact - 8851627720
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  • 1 - 6 yrs
  • 5.5 Lac/Yr
  • Ghaziabad
Customer Relationship Customer Success Manager
We are seeking a Business Development Manager in Ghaziabad, India, who will play a vital role in driving business growth through excellent customer relations and presentation skills. The ideal candidate will be target-oriented and focused on ensuring customer satisfaction and timely delivery.Key Responsibilities include:- Building and maintaining relationships with clients to understand their needs and deliver tailored solutions that enhance satisfaction.- Identifying new business opportunities through market research and networking to expand the client base effectively.- Presenting and pitching company products and services clearly and compellingly to prospective clients.We require candidates with 1-6 years of experience in a similar role. Applicants should have completed at least the 12th grade. Strong interpersonal and presentation skills are crucial, along with the ability to remain goal-focused in a dynamic environment. Candidates should be adept at customer service and possess problem-solving abilities to address any client issues effectively.The role requires fieldwork, including travel for client meetings, so a valid driver's license and access to a vehicle are necessary. The position is full-time and requires you to work from the office.Candidates must be prepared to work in a structured schedule that may include shifts based on business needs. As part of this role, you will be expected to manage various administrative tasks and documentation related to client engagements.
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Opening For Supply Chain Executive

Shree Shyam Placement Centre

  • 3 - 6 yrs
  • 4.8 Lac/Yr
  • Narela Delhi
Supply Chain Procurement Export Import Export Documentation Executive Supplier Relationship Transportation Management Vendor Management Logistics Coordination Warehouse Management Balance Sheet
We are seeking a dedicated Supply Chain Executive who will be based in Narela and will focus on managing the supply chain processes efficiently. The ideal candidate will have 3 to 6 years of experience and will preferably be male.Key Responsibilities:- Inventory Management: Oversee stock levels and ensure that inventory is managed effectively to meet demand while minimizing costs.- Supplier Coordination: Maintain strong relationships with suppliers to ensure timely delivery of materials and resolve any issues that may arise.- Order Processing: Manage the order fulfillment process from receipt to delivery, ensuring accuracy and efficiency throughout.- Data Analysis: Analyze supply chain data and performance metrics to identify areas for improvement and implement effective solutions.- Logistics Management: Coordinate logistics activities to ensure timely transportation of goods, including managing shipments and deliveries.- Reporting: Prepare regular reports on supply chain performance and highlight areas needing attention or improvement.Required Skills and Expectations:Candidates should possess strong analytical skills and be detail-oriented. Excellent communication skills are essential for coordinating with various stakeholders. Proficiency in supply chain management software and Microsoft Excel is expected. The ability to work under pressure and meet deadlines is crucial, along with a proactive approach to problem-solving. The successful candidate should be a team player and exhibit strong organizational skills to manage multiple tasks efficiently. A background in logistics, inventory management, or procurement will be highly beneficial.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff G
As an Airport Manager, you will oversee the daily operations of the airport, ensuring a smooth and safe environment for all passengers and staff. This role is crucial in managing various aspects of airport functionality and customer service. Key Responsibilities:- Daily Operations Management: You will supervise airport activities to ensure they run smoothly, addressing any issues that arise throughout the day.- Team Leadership: Managing a team of airport staff, you will provide guidance, assign tasks, and motivate employees to maintain high standards of service.- Customer Service Coordination: You will be responsible for enhancing the passenger experience by addressing complaints and ensuring that all customer inquiries are resolved promptly.- Safety Compliance: Ensuring that all airport operations comply with safety regulations is essential, requiring attention to detail in monitoring procedures.- Collaboration with Agencies: Working closely with local authorities and aviation agencies will be necessary to maintain operational standards and address regulatory requirements.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage teams and drive performance. A proactive approach to problem-solving is essential, as unexpected situations may arise. Excellent communication skills will be vital for interacting with staff, passengers, and various stakeholders. Candidates should be organized and able to multitask efficiently in a fast-paced environment. A basic understanding of airport operations and safety regulations will be beneficial in this role.
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Opening For Operation Manager

Legend Outdoor Advertising

  • 5 - 10 yrs
  • 8.0 Lac/Yr
  • Moti Nagar Delhi
Team Leading Manpower Planning Communication Skills Coordination Skills Management Skills Project Management Lead Vendor Relationship Management Client Management Lead Operations Project Execution
COMPANY: Legend Outdoor AdvertisingSALARY: 6-8LPA in- hand (depending on experience and skills)TIMING: 10AM - 6PM (MONDAY- SATURDAY)NOTE: We are looking for someone who has worked in construction or real-estate industry, or is familiar with signages, and can operate and take major project- related decisions. DON'T APPLY IF YOU DON'T HAVE THE ON- SITE EXPERIENCE.WHO WE ARE:We are signage suppliers focused on creating visible, lasting impressions for our clients. With over two decades of experience, we specialize in external signage and workspace branding, serving clients across industries.Guided by a commitment to quality, professionalism, and timely execution, our skilled teams ensure reliable outcomes at speed. Trusted by leading real estate, coworking, and GCC clients across India, we build partnerships grounded in consistency and trust.ROLE SUMMARY AND STRATEGIC INTENT:The Operations Manager is the operational anchor of Legend Outdoor Advertising (LOA). Taking overall ownership of the projects and operations department, this role bridges strategic executive planning with ground-level execution. The Operations Manager governs end-to-end production, vendor networks, resource allocation, team mentoring, and high-volume project delivery, ensuring all active projects progress seamlessly within budget, to engineering specifications, safely, and on schedule.COMPLETE ROLES AND RESPONSIBILITES:Product & Process Understanding: Develop a complete understanding of the company's products, services, project processes, and execution requirements.Departmental Ownership: Take overall ownership of the projects and operations department and ensure all active projects are progressing as planned.Projects Sheet Management: Maintain complete ownership of the Projects Sheet and ensure all projects are accurately updated, tracked, and monitored.Primary Accountability: Act as the primary point of accountability for overall project status, major delays, pending issues, and departmental performance.Team Direction & Next Steps: Ensure that Project Managers and Site Supervisors are clear about their responsibilities, priorities, and next steps.Stage Transition & Bottleneck Clearing: Ensure projects move smoothly from one stage to the next and intervene when major bottlenecks or delays arise.Project Review Leadership: Lead daily or regular project review meetings and clearly define the next steps and responsibilities for each team member.Tracker & Calendar Compliance: Ensure all team members update project trackers, calendars, follow-ups, and other required records on time.Major Operational Decisions: Take major operational and project-related decisions involving clients, vendors, internal teams, resources, and execution.Escalation Support: Support the team in resolving escalated issues that cannot be handled at the Project Manager or Site Supervisor level.Cross-Functional Coordination: Coordinate between the projects, design, accounts, and other internal teams to ensure everyone is working towards the same project requirements.Resource Optimization: Allocate and utilize company resources, including employees, vendors, software, and other tools, to achieve the required outcomes.Team Building & Leadership: Build a strong and reliable projects team and ensure effective coordination between all team members.Mentorship & Guidance: Lead, mentor, and support Project Managers and Site Supervisors to improve their performance, decision-making, and accountability.Performance Monitoring: Monitor team performance, identify skill gaps, and arrange training or support wherever required.Hiring & Onboarding Support: Support the hiring, onboarding, and training of employees within the projects and operations department.Stakeholder Relationship Management: Build and maintain strong relationships with important clients, vendors, builders, and other key stakeholders.Crisis Management: Step into sensitive or escalated situations involving clients, vendors, builders, or internal teams and handle them calmly and professionally.Reputation Protection: Ensure all major decisions and communications protect the company's reputation and maintain strong professional relationships.Risk & Contingency Planning: Identify major risks and recurring operational problems and develop practical solutions and contingency plans.SOP Documentation & Learnings: Document major project learnings, challenges, solutions, and contingency plans and incorporate them into company SOPs.Continuous Process Improvement: Continuously improve project management processes, internal coordination, reporting systems, and operational efficiency.Systems & Tool Modernization: Introduce new tools, software, and systems after understanding existing processes and identifying genuine operational requirements.Integrity & Ethical Conduct: Maintain complete honesty, transparency, and ethical conduct in all operational, financial, and vendor-related matters.Accountable Work Culture: Create a positive, accountable, and motivated work environment and help the team perform at its highest potential.Autonomous Execution: Take responsibility for the overall performance of the projects department without requiring constant daily follow-up from management.High-Volume Multi-Project Management: Manage a high volume of projects through effective delegation, prioritization, internal coordination, and team leadership.REQUIRED QUALIFICATIONS AND TOOL COMPETENCIESExperience: 6-10 years of operational leadership experience in Signage, Retail Fit-Out, Commercial Interior Contracting, or OOH Manufacturing.Technical Depth: Deep fabrication mastery in 3D Acrylic letters, Channelium, LED power loads, ACP cladding, Neon flex, and architectural wayfinding.Software Mastery: Proficiency in MS Excel (advanced), and basic file inspection in CorelDraw, Illustrator, and AutoCAD.Education: B.Tech / Diploma in Mechanical, Civil, Production Engineering, or Operations Management.KEY PERFORMANCE INDICATORS (KPIs)On-Time Project Delivery Rate: 95% of project handovers completed strictly on or before client SLA target dates.Rework & Snag Cost Rate: Keeping total project rework/snag costs under 3% of project value.Vendor Cost & SLA Efficiency: Achieving 5-8% annual cost savings through strategic raw material vendor negotiations.If you're someone who thrives on keeping things organised, ensuring smooth execution, and solving problems before they escalate - we would love to hear from you.Apply or reach out directly at career@legendadvt.com
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Opening For Sales Manager

Imperial Holiday Homes Limited

  • 3 - 6 yrs
  • 4.8 Lac/Yr
  • East Of Kailash Delhi
Customer Relationship Negotiation Skills Sales Strategy Lead Generation Field Sales Lead Management Management Skills Corporate Sales Direct Sales Communication Skills
Role Overview:Imperial Holiday Homes Ltd. is seeking a high-performing, results-driven Sales Manager to oversee high-value transactions and client acquisitions within the luxury real estate segment. Based at our East of Kailash office, you will be responsible for end-to-end deal conversions, premium client engagement, strategic marketing initiatives, and meticulous lead pipeline management.Key Responsibilities Deal Sourcing & Closing: Proactively source High-Net-Worth Individual (HNI/UHNI) leads, pitch luxury property portfolios, negotiate contracts, and successfully close high-ticket real estate transactions. Site Visits & Client Consultations: Schedule and lead personalized, high-touch property site visits for prospective buyers, providing comprehensive domain expertise and tailored consultation. Lead Management & CRM Integrity: Ensure systematic tracking, timely follow-ups, and meticulous updates of all incoming and self-generated leads within the CRM database. Marketing Initiatives: Collaborate with the marketing team to execute localized and targeted campaigns, participate in luxury lifestyle events, and generate high-converting referral networks. Market Intelligence: Monitor luxury real estate trends, competitor offerings, and pricing dynamics to position properties effectively in the market.Key Requirements & Qualifications: Experience: 3 to 6 years of proven sales track record, specifically within luxury real estate, high-end hospitality, or premium wealth management products. Location: Must be based in or comfortably willing to commute to East of Kailash, New Delhi, with flexibility for off-site client meetings and property visits. Interpersonal Skills: Superior negotiation, presentation, and interpersonal communication skills; adept at interfacing with HNIs and key decision-makers. Tech Proficiency: Proficiency with CRM platforms (e.g., Salesforce, LeadSquared, or HubSpot) and structured lead-tracking workflows. Education: Preferred Bachelor's degree in Business, Marketing, Real Estate Management, or a related field (MBA preferred).
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Greater Noida
Client Relations Executive CRM Sales MS Excel Telecalling Sales Real Estate Marketing
We are looking for a confident, well-spoken, and professional Female Client Relationship Manager to join our real estate office in Greater Noida. In this role, you will act as the first point of contact for clients, manage property inquiries, qualify leads, and coordinate site visits.
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Sales Manager (1-7 Years)

High Aero Academy

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Rajouri Garden Delhi
Customer Relationship Marketing Corporate Sales Leadership Sales Operations Direct Sales Retail Sales
We are looking for a motivated Sales Manager with 1 to 7 years of experience to join our team in Rajouri Garden, Delhi. This role is ideal for someone who can lead sales initiatives and drive team performance.Key Responsibilities:- Lead Sales Team: Manage and mentor the sales team to achieve individual and collective sales targets, ensuring each member is motivated and equipped for success.- Develop Sales Strategies: Create and implement effective sales strategies to expand the customer base and increase market share, adjusting tactics based on performance data and market trends.- Build Customer Relationships: Establish and maintain strong relationships with clients to understand their needs and provide tailored solutions that enhance customer loyalty and satisfaction.- Monitor Sales Performance: Analyze sales metrics and prepare reports to track performance against targets, identifying areas for improvement and making recommendations as needed.- Collaborate with Other Departments: Work closely with marketing, finance, and product teams to align strategies and ensure seamless operations that support sales efforts.Required Skills:The ideal candidate should possess strong leadership and communication skills. You should have a proven track record in sales and be able to analyze data effectively. A degree in a relevant field is expected, along with a passion for meeting targets and driving results. A proactive approach to problem-solving and the ability to adapt to changing environments are essential for success in this role.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Bawana Delhi
Customer Relationship Customer Service Customer Care Problem Management Customer Handling Customer Support Interpersonal Skills MS CRM Service Marketing Customer Management Tally
We are looking for a dedicated Customer Relationship Manager to strengthen our connection with clients and ensure their satisfaction. The ideal candidate has 1-2 years of experience and will work full-time from our office in Bawana, Delhi.Key Responsibilities:1. Client Interaction: Engage with customers through calls and meetings to understand their needs and gather feedback, ensuring they feel valued and heard.2. Account Management: Monitor customer accounts to maintain strong relationships, addressing any issues promptly to retain client loyalty.3. Problem Solving: Identify and resolve customer complaints effectively, providing timely solutions that enhance customer satisfaction and trust.4. Reporting: Keep detailed records of customer interactions and feedback, reporting on customer trends and potential areas for improvement.5. Collaboration: Work closely with marketing and product teams to relay customer insights, helping shape services and offerings that meet client demands.Required Skills and Expectations:Candidates must have a degree and a strong understanding of customer service principles. Excellent communication and interpersonal skills are essential for building relationships. A proactive attitude toward problem-solving is necessary, along with the ability to work independently and in a team setting. Familiarity with CRM software is a plus. We expect a positive and enthusiastic approach to client management that fosters long-term partnerships. This role is ideal for females who are passionate about customer relations and seek to grow in a dynamic environment.
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  • 5 - 11 yrs
  • 12.0 Lac/Yr
  • Gurgaon Sector 18
Direct Marketing Customer Relationship Marketing Corporate Sales Retail Sales Marketing Communication Sales Operations Management Skills Lead Generation Problem Solving Convincing Power
We are seeking an experienced Sales Manager to join our team in Sector 18. The ideal candidate will have a strong background in sales and a proven track record of success in managing sales teams. Key Responsibilities:- Lead Sales Team: Manage and guide a sales team to achieve sales targets, encouraging teamwork and providing support where needed.- Develop Sales Strategies: Create and implement effective sales strategies to drive business growth and expand market reach.- Monitor Performance: Analyze sales data to assess performance metrics, identifying areas for improvement and making data-driven decisions.- Build Client Relationships: Establish and maintain strong relationships with clients, ensuring their needs are met and fostering loyalty.- Conduct Training: Provide training and development opportunities for team members to enhance their skills and improve overall sales performance.- Market Research: Stay informed about industry trends and competitor activities to inform sales strategy and identify new business opportunities.Required Skills and Expectations:Candidates should possess a masters degree and have 5 to 11 years of relevant sales experience. Strong leadership skills are essential, along with the ability to motivate a team towards achieving sales goals. Excellent communication and interpersonal skills are necessary to build relationships with clients and colleagues. Proficiency in analyzing sales data and understanding market dynamics will be crucial for success in this role. The candidate must be female and willing to work full-time from the office.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Ghaziabad
Customer Handling Customer Relationship Management Email Communication MS Excel Quotation Preparation Payment Follow-up Justdial Inquiry Handling
We are looking for a Customer Relationship Executive based in Ghaziabad to join our team. This role is ideal for female candidates with 0 to 1 year of experience and requires a 12th-grade pass. As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:- Customer Support: Assist customers with inquiries and issues, providing prompt and effective solutions to enhance their experience.- Relationship Building: Develop and maintain positive relationships with customers through regular communication and personalized service.- Feedback Collection: Gather customer feedback and share insights with the team to help improve our products and services.- Record Keeping: Maintain accurate records of customer interactions and transactions to ensure a comprehensive understanding of customer needs.- Coordination with Teams: Collaborate with different departments to resolve customer issues and provide a seamless experience.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with customers. Patience and a friendly attitude are essential for understanding and addressing customer concerns. Basic computer skills, including familiarity with MS Office, are required to manage records and communications efficiently. Attention to detail is vital for accurately documenting customer interactions and feedback. A genuine desire to assist customers and improve their experience is crucial for success in this role.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Good Communication Skills Presentable Customer Relationship Customer Care Customer Support Customer Service Customer Management Customer Handling
Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Badarpur Delhi
Customer Relationship Community Development Communication System Time Management
We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. Data Management: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. Support Teams: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. Office Administration: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. Customer Interaction: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.
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Opening For Service Manager

Ecologics India Private Limited

  • 2 - 6 yrs
  • 6.5 Lac/Yr
  • Gurgaon
Project Management Team Leadership Technical Knowledge Quality Assurance Problem Solving Process Improvement Customer Relationship Management Communication Data Analysis Vendor Management Risk Management Training and Development
We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.Key Responsibilities:1. Team Management: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.2. Service Delivery: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.3. Customer Engagement: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.4. Performance Analysis: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.5. Operational Coordination: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.Required Skills and Expectations:The ideal candidate will have a bachelor
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Open Minded Presentable Pleasant Personality Extrovert
Assistance in Miscellaneous Office Work.. Maintenance of Office Files and Records Manually as Well as On Computer. Assistance in Day to Day Accounting On Tally, Ms Excel, Ms Word, Bank Reconciliation and Miscellaneous Work.
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  • 5 - 10 yrs
  • 6.0 Lac/Yr
  • Ghaziabad
International Business Development Manager Customer Ownership & Relationship Management Technical Quotation Bids & Tender Ownership Commercial Negotiation & Order Closure Ownership Of The Export Execution Desk Export Payment Realisation & Commercial Risk
1. International Business Development & New Customer Acquisition2. Customer Ownership & RelationshipManagement3. Technical Quotation, Bids & TenderOwnership4. Commercial Negotiation & Order Closure5. Ownership of the Export Execution Desk6. Export Payment Realisation & CommercialRisk7. Internal Coordination & Cross-FunctionalExecution8. Vendor & Sourcing Development9. MIS, Reporting & Review DisciplineB.E. / B.Tech in Mechanical Engineering.5-10 years of experience in exports or international business within an engineering, manufacturing, capital goods, or industrial components company.Demonstrated experience of visiting international customers in person - at their plants, offices, or at trade exhibitions - within the last three years.A verifiable track record of converting prospects into customers. The candidate must be able to name at least two accounts he personally developed from first contact to repeat order, and describe how.Preferred Exposure to cement, mining, power, steel, bulk material handling, or wear parts industries. Experience of tendering to large industrial or multinational buyers. Experience of supervising or mentoring a junior team member. Familiarity with Volza, LinkedIn Sales Navigator, and export data platforms. Strong Excel and MIS capability.
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  • 5 - 10 yrs
  • 5.0 Lac/Yr
  • Ghaziabad
Export Documentation Customer Ownership & Relationship Management Technical Quotation Bids & Tender Ownership Commercial Negotiation & Order Closure Ownership Of The Export Execution Desk Export Payment Realisation & Commercial Risk Customer Visits
Demonstrated experience of visiting international customers in person - at their plants, offices, or at trade exhibitions - within the last three years.Working knowledge of export documentation, Incoterms, logistics, and banking processes - sufficient to review and challenge, even though execution sits with the Executive.Strong written and spoken English; able to write a professional commercial email without supervision.Willingness and ability to travel internationally at short notice. Overseas travel with the COO is expected from approximately the fourth month5-10 years of experience in exports or international business within an engineering, manufacturing, capital goods, or industrial components company.Need B.E. / B.Tech in Mechanical EngineeringInternal Coordination & Cross-Functional Execution
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Looking For Sales Head

SR Expert Services LLP

  • 8 - 14 yrs
  • 6.0 Lac/Yr
  • Chandni Chowk Delhi
Sales Operations Time Management Leadership Direct Sales Interpersonal Skills Lead Generation Customer Relationship Marketing Communication
Position Title: Sales HeadIndustry: Fashion & TextileDepartment: Sales & Business DevelopmentReporting To: Director / CEOJob Summary:The Sales Head will be responsible for leading and managing the overall sales strategy,driving revenue growth, expanding market presence, and building strong relationships withclients in the fashion and textile industry. The role requires a dynamic leader with deepindustry knowledge, strong networking skills, and a proven track record in sales leadership.Key Responsibilities:1. Sales Strategy & Planning:- Develop and implement effective sales strategies to achieve business targets.- Identify new market opportunities and expand the companys customer base.- Set sales targets and monitor performance against goals.2. Team Management:- Lead, mentor, and manage the sales team to achieve high performance.- Conduct regular training and development programs.- Monitor team productivity and provide performance feedback.3. Business Development:- Build and maintain strong relationships with key clients, distributors, and retailers.- Identify new business opportunities in domestic and international markets.- Negotiate contracts and close high-value deals.4. Market Analysis:- Analyze market trends, customer needs, and competitor activities.- Provide insights and recommendations to improve product positioning.5. Revenue & Profitability:- Drive revenue growth and ensure profitability of sales operations.- Monitor pricing strategies and margins.6. Coordination:- Work closely with production, design, and supply chain teams to ensure timely delivery.- Align sales strategies with marketing initiatives.7. Reporting:- Prepare sales reports, forecasts, and performance analysis.- Present updates to senior management.Key Requirements:- Bachelors degree in Business Administration, Marketing, or related field (MBA preferred).- 8-15 years of experience in sales, with at least 3-5 years in a leadership role in thefashion/textile industry.- Strong understanding of fabrics, garments, and market trends.- Excellent communication, negotiation, and leadership skills.- Ability to travel as required.Key Skills:- Strategic Thinking- Leadership & Team Management- Client Relationship Management- Negotiation Skills- Market Analysis- Result-Oriented ApproachLocation:- As per company requirement
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Rajouri Garden Delhi
Corporate Banking Client Servicing Interpersonal Skills Problem Solving Leadership Skills CRM
We are seeking a dedicated Client Relationship Manager to join our team in Rajouri Garden, Delhi. The ideal candidate will have 1 to 3 years of experience in building and maintaining client relationships. As a key point of contact, you will ensure client satisfaction and drive loyalty.nnKey Responsibilities:nn1. Client Engagement: Develop strong relationships with clients by understanding their needs and providing tailored solutions to enhance their experience.nn2. Issue Resolution: Address and resolve client inquiries and concerns promptly to ensure a high level of satisfaction.nn3. Feedback Gathering: Collect client feedback and insights to identify areas for improvement and to help shape future services.nn4. Reporting: Prepare regular reports on client interactions and satisfaction metrics to inform management and support strategic decision-making.nnRequired Skills and Expectations:nnCandidates should possess a graduate degree and demonstrated experience in client relations. Strong communication skills are essential, with the ability to convey information clearly and effectively. The role requires excellent problem-solving skills, a proactive attitude, and a commitment to delivering high-quality service. Additionally, candidates should be comfortable working in an office environment and managing multiple client accounts simultaneously. A passion for building relationships and a female candidate preference aligns with our organization's values.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Gurgaon. This position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education.nnKey Responsibilities:nn- Ticket Booking and Reservation: Handle the booking and reservation process for passengers, ensuring all information is accurate and compliant with airline policies.n n- Customer Service: Provide excellent customer support by addressing inquiries, resolving issues, and maintaining a positive experience for travelers.nn- Check-In Assistance: Assist passengers during the check-in process, ensuring all necessary documentation is in order for a smooth travel experience.nn- Information Management: Keep updated records of passenger details and ticketing transactions, maintaining confidentiality and accuracy.nn- Collaboration with Airlines: Communicate effectively with various airlines to stay informed about schedules, policies, and procedures.nnRequired Skills and Expectations:nnThe ideal candidate should have strong communication skills and be comfortable working in a fast-paced environment. Attention to detail is crucial to ensure accurate bookings and customer satisfaction. A positive attitude and a willingness to learn are essential for success in this role. Candidates should possess basic computer skills and be ready to work from the office in Gurgaon, fulfilling duties diligently as part of the team.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff
We are seeking a motivated Air Ticketing Executive to join our team in Delhi. The ideal candidate will help customers book and manage airline tickets, ensuring smooth travel experiences.Key Responsibilities:1. Ticket Booking: Handle customer requests for booking flights, providing accurate information on routes, fares, and availability. Use ticketing software to process bookings efficiently.2. Customer Service: Assist customers with inquiries related to flight schedules, cancellations, and refunds. Maintain a friendly and professional demeanor to meet customer needs effectively.3. Documentation: Ensure all necessary travel documents are prepared accurately. Verify that passenger information is correct and comply with airline policies.4. Problem Resolution: Address any issues or complaints related to ticketing and travel arrangements. Collaborate with airlines and travel partners to resolve matters promptly.5. Sales Support: Promote additional services, such as travel insurance and upgrades, to enhance customer satisfaction while contributing to sales targets.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients. Attention to detail is crucial for accuracy in bookings and documentation. A basic understanding of computer systems and ticketing software is beneficial, although training will be provided. Applicants should be adaptable and able to work in a fast-paced environment. A positive attitude and willingness to learn are essential for this role.
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