313

Relationship Executive Job Vacancies in Kolkata

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  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Computer Skills Knowledge Associate
Junior Relationship OfficerJob Description:Assist customers with banking services and queries.Open Savings and Current Accounts.Handle CASA-related activities.Explain banking products and services to customers.Build and maintain good customer relationships.Generate new customer leads.Achieve monthly business targets.Eligibility:Minimum Qualification: HS Pass / Graduation (as per position)Good communication skills.Freshers and experienced candidates can apply.Salary: 18,000 - 25,000 per month (as per profile)Job Type: Full TimeLocation: As per vacancy
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  • 0 - 5 yrs
  • 4.8 Lac/Yr
  • Kolkata
Customer Care Customer Service Technical Services Customer Relationship
Join our team as a Customer Associate in Kolkata, where you will support our customers by providing excellent service and assistance. This full-time role is ideal for individuals with 0 to 5 years of experience who have completed their 12th grade.Key Responsibilities:- Customer Support: Engage with customers to understand their needs and provide appropriate solutions or information, ensuring a positive experience every time.- Handling Inquiries: Respond to customer queries through various channels, addressing concerns efficiently and professionally to foster trust and loyalty.- Record Management: Maintain accurate records of customer interactions and transactions, ensuring all information is up to date and accessible for future reference.- Team Collaboration: Work closely with colleagues to share insights and strategies, contributing to a supportive team environment that enhances overall customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and team members. A customer-focused attitude is essential, as is the ability to listen and respond to customer needs. Basic computer skills are necessary for managing records and navigating systems. Being open to feedback and eager to learn will help you grow in this role. Additionally, a punctual and reliable nature is important, as this position requires working from the office. If you are motivated and enthusiastic about providing outstanding customer service, we want to hear from you!
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Telesales Executive (Male)

Shreeji Steel Pvt Ltd

  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Kolkata
Tele Sales Officer Telesales Executive Negotiation Skills Objection Handling Customer Relationship B2b Sales
Job description:Job Title: Telesales ExecutiveSalary: Negotiable (Based on Experience) + Attractive Performance IncentivesExperience Required: 1-3 YearsEmployment Type: Full-Time PermanentQualification: Graduate (Preferred)About Shree Ji Steel Private LimitedShree Ji Steel Private Limited is one of India's leading manufacturers, traders, suppliers, and exporters of premium-quality steel products. We cater to the infrastructure, construction, EPC, engineering, fabrication, manufacturing, and industrial sectors across India and international markets.As we continue to expand our business, we are looking for energetic and result-oriented professionals who are passionate about B2B sales and building long-term customer relationships.Job SummaryWe are looking for a motivated Telesales Executive to drive business growth by generating qualified leads, converting enquiries into sales, and maintaining strong customer relationships. The ideal candidate should have excellent communication and negotiation skills with experience in B2B telesales or inside sales.Key Responsibilities:Sales & Business DevelopmentGenerate qualified leads through outbound calls, online enquiries, referrals, and company databases.Handle inbound customer enquiries and convert them into business opportunities.Understand customer requirements and recommend suitable steel products and solutions.Develop and maintain a healthy sales pipeline through regular follow-ups.Achieve daily calling targets, lead conversion goals, and monthly sales objectives.Identify new business opportunities across infrastructure, construction, manufacturing, EPC, fabrication, and engineering industries.Customer Relationship ManagementBuild and maintain strong relationships with new and existing customers.Follow up on quotations, purchase orders, enquiries, payments, and order status.Provide customers with accurate information regarding products, pricing, stock availability, and delivery schedules.Resolve customer concerns promptly while ensuring a high level of customer satisfaction.Sales Coordination & ReportingCoordinate with the sales, procurement, logistics, and operations teams for smooth order execution.Prepare and maintain quotations, customer records, and sales documentation.Update customer interactions, follow-ups, and sales activities in the CRM system.Prepare daily call reports, sales reports, pipeline reports, and customer feedback reports.Support lead generation and marketing campaigns to increase business opportunities.Eligibility Criteria:Educational QualificationGraduate in any discipline (Preferred)Experience1-3 years of experience in Telesales, Inside Sales, Business Development, Customer Acquisition, Sales Coordination, or similar B2B sales roles.Experience in the steel, manufacturing, engineering, industrial products, building materials, or construction industry will be an added advantage.Required SkillsExcellent verbal communication skills in English, Hindi, and Bengali.Strong sales, negotiation, persuasion, and objection-handling skills.Ability to build long-term customer relationships and close sales effectively.Proficiency in Microsoft Excel, Word, Google Workspace, and CRM software.Strong organizational, follow-up, and time-management skills.Target-oriented with the ability to perform in a fast-paced sales environment.Positive attitude, problem-solving ability, and excellent interpersonal skills.Work ScheduleMonday to Friday (11 am - 8 pm)Saturday (11 am - 6.30 pm)Sunday Fixed Day ShiftWork From Office (Sector V, Salt Lake, Kolkata)BenefitsPerformance-Based IncentivesCell Phone ReimbursementProfessional Training & DevelopmentCareer Growth OpportunitiesSupportive Work EnvironmentJob DetailsJob Type: Full-Time PermanentWork Location: In PersonHow to ApplyInterested candidates may send their updated CV/Resume to:Whatsapp at 6291903684mail at shreejisteelsm@gmail.comhr@shreejisteelcorp.comJob Types: Full-time, PermanentBenefits:Attractive Performance IncentivesPFCell phone reimbursement
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Hiring For Bank Officer

Axis Group of Services

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kolkata
Banking Assistant Corporate Bank Banking Sales Banking Finance Customer Relationship Customer Associate Customer Service
AXIS BANK - BANK OFFICER RECRUITMENTBuild Your Career in Banking & Finance!Company: Axis Bank Ltd.Position: Bank Officer / Business Development Associate (CASA)Department: Retail Banking & SalesEmployment Type: Full-Time Eligibility CriteriaQualification: Any Graduate / Post GraduateAge Limit: Below 28 YearsGender: Male & FemaleExperience: Freshers & Experienced CandidatesCommunication: Good communication and interpersonal skillsTwo-Wheeler: Mandatory for field-sales vacanciesDriving Licence: Mandatory for candidates using their own two-wheeler Job ResponsibilitiesAcquire new customers for Savings & Current Accounts.Promote banking products and financial services.Generate business through customer visits and references.Build and maintain customer relationships.Achieve monthly sales targets.Complete customer KYC and documentation.Provide banking-related assistance to customers. Salary & BenefitsCTC: 2.20 - 2.40 LPAAdditional Benefits: Performance-based incentives and applicable employee benefits.
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Airport Guest Relationship Executive Fresher

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Passenger Handling Airline Customer Service Airport Ticketing Ground Operation
SHARE YOUR RESUME TO 8282965559nWe are looking for an enthusiastic Airport Guest Relationship Executive to enhance the travel experience for our guests at Kolkata Airport. This entry-level position is perfect for individuals who enjoy helping others and want to kick-start their career in the aviation industry.nnKey Responsibilities:nn1. Guest Assistance: Provide exceptional assistance to travelers by addressing inquiries and guiding them through airport processes, ensuring a smooth experience.n n2. Customer Service: Deliver high-quality customer service by being approachable, friendly, and attentive to guest needs, creating a welcoming atmosphere.nn3. Information Sharing: Communicate vital information about flight schedules, gate changes, and airport facilities to help guests navigate the airport effectively.nn4. Problem Resolution: Address any guest concerns or issues promptly and professionally, striving to resolve them to enhance satisfaction.nn5. Collaboration: Work closely with other airport staff and departments to ensure seamless operations and support for travelers.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 12th grade and no prior experience is necessary, making this an ideal opportunity for fresh graduates. Strong communication skills, a friendly demeanor, and the ability to handle stressful situations with poise are essential. Candidates should be able to work in a fast-paced environment and demonstrate a genuine passion for helping others, ensuring that every guest feels valued and appreciated during their time at the airport.
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Hiring Fresher / Customer Service Associate / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Airport Executive Airport Operation
We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)
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  • 2 yrs
  • 5.5 Lac/Yr
  • Kolkata
Supply Chain Procurement Planning Vendor Relationship Management Purchase Orders
Location: KolkataDepartment: Procurement / PurchaseReporting To: Purchase Manager / Procurement HeadJob SummaryWe are looking for a proactive and organized Purchase Executive to support the procurement function. The candidate will be responsible for vendor coordination, quotation management, purchase orders, material follow-ups, and maintaining procurement records.Key ResponsibilitiesIdentify and evaluate suppliers based on quality, pricing, and delivery capabilities.Obtain quotations from vendors and prepare comparative statements.Negotiate with suppliers to obtain competitive prices and favorable terms.Prepare and process purchase orders as per organizational requirements.Follow up with suppliers to ensure timely delivery of materials.Maintain purchase orders, vendor records, and procurement documentation.Coordinate with internal departments regarding material requirements.Monitor stock levels and coordinate for timely replenishment.Address and resolve issues related to quality, quantity, and delivery.Monitor market prices and identify opportunities for cost savings.Ensure compliance with company procurement policies and procedures.Qualification & SkillsB.Tech / B.E., B.Com, or Graduate in any relevant discipline.1-2 years of experience in Purchase, Procurement, or Supply Chain.Good understanding of procurement processes and vendor management.Proficiency in MS Excel and basic MS Office applications.Strong negotiation and analytical skills.Good communication and coordination abilities.Well-organized and capable of handling multiple tasks.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kasba East Kolkata
Team Manager Team Leader Problem Solving Presentation Skills Sales Strategy Client Relationship Business Development
A Business Associate is a versatile professional who serves as the backbone of an organisation's day-to-day operations, project coordination, and growth strategies. Because this role exists across multiple departments-such as operations, sales, finance, and product management-the specific duties can vary.The Business Associate will support various business units by tracking project milestones, managing stakeholder communications, and analysing operational data. This role requires a highly organised individual who can seamlessly bridge the gap between administrative management and strategic planning. The ideal candidate is a proactive problem-solver capable of managing multiple priorities in a fast-paced environment.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kolkata
Retail Sales Marketing Communication Field Sales Negotiation Skills b2c Marketing Selling Skills Lead Generation Direct Sales Strategic Communication Customer Relationship Field Marketing Corporate Sales Channel Sales
We are looking for a Field Sales Executive to join our team . The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of 12,000 - 20,000 and prospects of growth.Key Responsibilities: Close sales through various methods like cold calling, presentations, and door-to-door visits. Build strong customer relationships and meet sales targets. Research and develop creative sales strategies to boost results. Report performance metrics and feedback to management regularly. Maintain and grow the client database effectively.Our products include:Compostable packaging products such as carry bags, garbage bags, grocery bags and other such in the bag line of products as well as compostable and biodegradable tableware and cutlery. There will be other products that shall be added to our product range which the executive should understand properly in order to recognize the target market for the same.Job Requirements:The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential.The executive will be hired for the First 3 months on a trial basis to see their performance. The 3 month performance will depict the future as an employee or not.(INCENTIVE SHALL BE PAID ONLY UPON EXCEEDING REQUIRED TARGET SALES. SHALL BE DISCUSSED DURING INTERVIEW)
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  • 0 - 1 yrs
  • Dum Dum Kolkata
Customer Relationship Banking Sales Computer Executive
We are seeking a dedicated Banking Officer to join our team in Dum Dum, Kolkata. This full-time role is ideal for recent school graduates eager to start their career in banking.Key Responsibilities:1. Customer Service: Assist clients with their banking needs, providing accurate information and resolving queries to enhance customer satisfaction.2. Account Management: Help with the opening and closing of accounts, ensuring proper documentation and compliance with banking regulations.3. Transaction Processing: Handle transactions efficiently, including deposits, withdrawals, and money transfers, while maintaining accuracy in records.4. Compliance and Reporting: Adhere to banking policies and procedures, supporting audits and reporting to ensure compliance with regulations.Required Skills and Expectations:Candidates should possess a minimum educational qualification of a 12th pass. Previous experience is preferred but not essential; we welcome fresh graduates. Strong communication skills are vital to effectively interact with customers and colleagues. A good understanding of basic banking procedures will be beneficial. Attention to detail and the ability to handle transactions with accuracy are essential. Candidates should also demonstrate reliability, professionalism, and a readiness to learn in a fast-paced environment. Teamwork and adaptability are important traits for contributing positively to the workplace.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Inbound Calls Good Communication Skills Excellent English Communication
*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-in** Eligibility:* Graduate** Salary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000** Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed Off** Requirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.*
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Barasat Kolkata
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking an enthusiastic Airlines Executive to join our team in Barasat, Kolkata. This full-time role is perfect for individuals with 0 to 2 years of experience, who are ready to kickstart their career in the airline industry. nnKey responsibilities include managing customer inquiries, providing accurate information about flight schedules, ticket prices, and reservations. You will assist passengers with check-in procedures and ensure a seamless travel experience. Additionally, you will coordinate with other departments to address customer concerns and handle special requests.nnThe ideal candidate should possess strong communication skills to effectively interact with customers and team members. A friendly and positive attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Attention to detail is crucial for accurately processing reservations and maintaining records. nnYou should be a quick learner, as all training will be provided to familiarize you with airline operations. A basic understanding of computers is necessary to handle booking systems and customer databases. Candidates must have completed at least the 10th grade and be eager to grow within the company. nnIf you are looking for an opportunity to develop your skills and build a career in the airline industry, we encourage you to apply and join our dynamic team.
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  • 0 - 6 yrs
  • 14.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing
Airport Ticketing Executive - Job DescriptionAirport Ticketing Executive ka main kaam passengers ki ticket booking, check-in aur travel-related queries ko handle karna hota hai.Key Responsibilities:Flight tickets book, modify aur cancel karnaPassengers ka check-in process complete karnaBoarding passes issue karnaPassenger documents aur travel details verify karnaSeat selection aur flight-related requests handle karnaBaggage allowance aur excess baggage ki information denaFlight timings, delays aur cancellations ke updates provide karnaRefunds aur rebooking requests mein assistance denaPassengers ki queries aur complaints professionally handle karnaAirline ticketing software/system par accurate data entry karnaRequired Skills: Good communication, basic computer knowledge, customer-service skills, attention to detail, patience aur professional personality.
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  • Fresher
  • 3.0 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Guidance International BPO Domestic BPO
We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.
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  • Fresher
  • 2.5 Lac/Yr
  • Dumdum Kolkata
KYC Officer Customer Handling Executive Casa Manager
As a Branch Relationships Executive, you will play a key role in building and maintaining relationships with our clients and partners. This position requires strong communication skills and a positive attitude as you represent the branch. Key Responsibilities:- Client Interaction: Engage with clients to understand their needs and provide appropriate solutions, ensuring a high level of customer satisfaction.- Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact at the branch.- Problem Solving: Address and resolve any issues that clients may encounter, ensuring prompt and effective solutions to enhance their experience with our services.- Reporting: Maintain accurate records of client interactions and feedback, allowing the branch to track performance and identify areas for improvement.- Collaboration: Work closely with other team members and departments to ensure a seamless experience for clients and to achieve branch goals collectively.Required Skills and Expectations:- Excellent communication skills, both verbal and written, are essential for effectively engaging with clients and team members.- A proactive and positive attitude towards problem-solving, with a willingness to learn and adapt in a fast-paced environment.- Strong organizational skills to manage multiple client accounts and tasks efficiently.- Basic proficiency in computer applications and a willingness to learn new technologies.- A high school diploma (12th pass) is required; freshers are welcome to apply, as training will be provided.
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Salt Lake Kolkata
Customer Care Cons International BPO BPO Customer Relationship
As a Customer Service Associate, you will play a vital role in enhancing our customers' experience. Your primary responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, providing clear and accurate information about our products and services.- Resolving Issues: When customers encounter problems, you will help identify solutions and provide guidance to ensure a positive outcome.- Processing Orders: You will assist customers with placing, modifying, or canceling orders, ensuring a seamless transaction process.- Maintaining Customer Records: Accurately entering and updating customer information in our systems will be essential to keep records current and accessible.- Collaborating with Team Members: Working closely with your colleagues, you will share customer feedback and insights to help improve services and products.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. A positive attitude and the ability to manage multiple tasks at once are critical. You should also be detail-oriented, ensuring accurate record-keeping and order processing. Experience in customer service, whether in person or over the phone, will help you excel in this position. A minimum of a 12th-grade education is required, and prior experience in a similar role between 1 to 4 years is desirable. Being punctual and reliable is expected, along with the willingness to work a full-time schedule from our Salt Lake office.
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CRM Executive (Female)

DuraGrace India

  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Topsia Kolkata
Client Retention Customer Relationship CRM Clinet Handling Customer Care
As a CRM Executive, you will play a crucial role in enhancing customer relationships and ensuring high levels of satisfaction. Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels to address inquiries and resolve issues, ensuring a positive experience for every client.- Data Management: Maintain up-to-date customer databases, ensuring all information is accurate and complete, which helps in better understanding customer needs and preferences.- Reporting Analysis: Analyze CRM data and prepare reports to identify trends and opportunities, assisting in decision-making to improve customer retention and acquisition strategies.- Collaboration with Teams: Work closely with sales and marketing teams to align strategies that enhance the customer experience and drive business growth.- Feedback Collection: Gather and document customer feedback to inform product and service improvements, ensuring the company meets customer expectations.Required skills include:- Communication Skills: Excellent verbal and written communication skills are essential to effectively interact with customers and team members.- Analytical Skills: Strong analytical abilities to interpret data and generate insights that drive improvements in customer relationship management.- Technical Proficiency: Familiarity with CRM software and MS Office applications is required to manage customer information and create reports.- Problem-Solving Skills: Ability to address and resolve customer issues promptly and effectively, demonstrating a commitment to customer satisfaction.- Team Collaboration: A strong team player who can collaborate effectively with others to achieve common goals while maintaining an independent work ethic. Candidates should have 2 to 8 years of relevant experience and a demonstrable ability to handle challenging situations with a positive attitude.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Relationship Retail Sales Marketing Communication Field Sales b2c Marketing
Field Staff ExecutiveWe are looking for a Field Staff Executive to represent and promote our products at retail outlets within the assigned area.Key Responsibilities:- Visit assigned retailer shops on a daily basis as per the designated route.- Represent the company and maintain a professional relationship with retailers.- Promote and explain company products, features, offers, and benefits to retailers.- Take regular orders and communicate retailer requirements to the concerned team.- Ensure proper product visibility and availability at retail outlets.- Follow up with retailers regarding orders, stock, and promotional activities.- Maintain daily visit reports and provide regular updates to the reporting manager.- Identify new retail opportunities and support expansion of the company's retail network.- Achieve assigned daily/weekly/monthly visit and performance targets.Requirements:- Good communication and interpersonal skills.- Willingness to travel locally and visit multiple retail outlets daily.- Basic knowledge of smartphones and reporting applications.- Freshers are welcome to apply.- Candidates with prior field sales, retail, FMCG, or distribution experience will be preferred. Intrested candidate send CV on +91 7633993332Job Type: Full-timeRole: Field Staff ExecutiveWork: Daily field visits to assigned retail outlets
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Kolkata
Customer Relationship Customer Support
We are seeking a dedicated and friendly Customer Care Executive to join our team in Kolkata. This role is ideal for individuals with 1 to 2 years of experience who are passionate about providing excellent customer service.In this role, you will be responsible for responding to customer inquiries and resolving issues efficiently. You will serve as the first point of contact for our customers, ensuring they have a positive experience with our services.Key responsibilities include:- Customer Interaction: Engage with customers through phone, email, or chat to answer their questions and address any concerns they may have.- Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions in a timely manner.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring all communication is documented properly.- Feedback Collection: Gather feedback from customers to improve service quality and contribute to the development of new initiatives.Required skills and expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A problem-solving attitude is essential, as is the ability to work under pressure. Candidates must be punctual and demonstrate a commitment to teamwork, ensuring that customer care standards are upheld. A minimum educational qualification of 12th pass is required.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Demat Account Executive Direct Sales
Job Responsibilities- Acquire new clients and open Demat & Trading accounts.- Generate business through margin funding and cross-selling of financial products.- Build and maintain strong client relationships.- Achieve assigned monthly sales and revenue targets.- Follow up with prospective clients and convert leads into customers.- Explain company products, services, and investment-related offerings to clients.- Ensure proper documentation and smooth account-opening process.Candidate Profile- Candidates with a sales-oriented and target-driven mindset.- Good communication and convincing skills.- Ability to generate leads and convert prospects into clients.- Experience in stock broking, financial services, banking, insurance, or related sales will be an advantage.- Freshers with strong communication and sales skills can also apply.Contact - 9433778408 (Mr. Subir Das)
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Kolkata
Good Communication Customer Relationship Air Cargo
The Air Cargo Executive will be responsible for managing and coordinating air cargo operations to ensure efficient transport of goods. This position involves working closely with various teams and maintaining excellent communication with clients.Key Responsibilities:- Cargo Handling: Oversee the loading and unloading of cargo from aircraft, ensuring proper handling and compliance with safety regulations.- Documentation: Prepare and verify shipping documents, ensuring all necessary paperwork is accurate and complete for customs and regulatory compliance.- Customer Service: Liaise with clients to provide updates on shipment status and address any inquiries or issues they may have.- Coordination with Airlines: Communicate and coordinate with airline representatives to secure space for cargo and manage flight schedules.- Inventory Management: Monitor cargo inventory and help manage stock levels, ensuring timely delivery and minimal delays.- Problem-Solving: Address any unexpected issues that arise during the shipping process, including delays or damages, to maintain service quality.Required Skills and Expectations:- Candidates should possess at least a 10th-grade education and have 0 to 6 years of experience in the air cargo or logistics field.- Strong communication skills are essential for liaising effectively with clients and colleagues.- Basic knowledge of air cargo regulations and procedures is preferred but not mandatory, as training may be provided.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- A strong sense of responsibility and attention to detail is important to ensure all operations run smoothly.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Barasat Kolkata
Good Communication Skills Time Management Airport Representative
Airport Guest Relationship Executive - Job DescriptionMain responsibilities:Welcome passengers/guests at the airport and provide professional assistance.Assist passengers with check-in, boarding procedures and airport facilities.Provide information about flight schedules, terminals and airport services.Handle passenger questions, complaints and service issues professionally.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your responsibilities will include:- Guest Assistance: Greet and assist passengers upon arrival, helping them navigate through the airport efficiently and answering any questions they may have.- Information Provision: Provide accurate information about flight schedules, boarding gates, and airport services. Your knowledge will help guests feel more comfortable and informed.- Issue Resolution: Address and resolve any guest complaints or concerns promptly, ensuring a seamless travel experience and maintaining high levels of customer satisfaction.- Coordination with Airlines: Collaborate with airline staff to facilitate any special requests or services needed by passengers, such as wheelchair assistance or priority boarding.- Feedback Collection: Gather guest feedback about their experience and report it to management. This helps improve services and address any areas needing attention.For this role, you should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor will be essential to create a welcoming atmosphere. You should also be able to handle stressful situations calmly and have a customer-oriented mindset. Basic computer skills are necessary for managing guest information and reporting issues. Being a team player is important as you will work closely with other departments to enhance the travel experience at the airport. A high school education (12th pass) is required, with 0 to 2 years of experience preferred.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Guest Handling Passenger Handling Customer Relationship Ground Management
Yes. I found Airport Guest Relationship Executive vacancies in Kolkata with salaries reaching your requested range.Best match: Airport Guest Relationship Executive - KolkataCompany: Flyhie AviationLocation: Kolkata / Dunlop area
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Airport Customer Service Associate (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. Key Responsibilities:- Welcome Travelers: Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- Check-In Assistance: Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- Flight Information: Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- Baggage Handling Support: Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- Resolve Issues: Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- Maintain Cleanliness: Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.Required Skills and Expectations:You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.
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