Manager Client Servicing Jobs

We are looking for a dynamic and result-oriented Relationship Manager to join our team. In this role, you will be responsible for managing and nurturing relationships with high-net-worth individuals (HNIs) and retail clients. Your primary focus will be to advise clients on equity investments, assist them in trading, drive revenue through stockbroking products, and acquire new clients to expand our market footprint.

Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.

About the RoleThis role focuses on driving B2B training sales through proactive outreach and relationship management. The candidate is responsible for cold calling potential clients, setting up meetings, and effectively pitching training services. They must understand client needs, close deals, and consistently achieve monthly sales targets. The role also involves managing existing accounts, strengthening client relationships, and identifying upselling opportunities to generate additional revenue. Strong communication, negotiation, and presentation skills are essential. The ideal candidate has experience in EdTech or cloud-based training sales, is target-driven, and can handle end-to-end sales cycles while maintaining high levels of client satisfaction and long-term business growth.Key Responsibilities:Cold Calling to B2B contacts/accounts for setting up meetings to pitch our training services. (Relevant Contacts details will be provided). Driving the Meetings and pitch the training services portfolio to B2B clients. Acquire a thorough understanding of customer needs and requirementsOnboard and manage B2B accounts for training sales and generate more business opportunitiesDevelop trust relationships with existing B2B clients to ensure they do not turn to competitionExpand the relationships with existing customers by continuously proposing new training services that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales from the existing accounts that will turn into long-lasting relationshipsTo Ensure the monthly sales target is being met consistently. Prepare regular reports of progress and forecasts to internal stakeholders.Requirements:4-6 years of experience with Cloud/EdTech companies and Education Industry.Must have experience in Tele Calling.Must have experience in B2B Training sales.Strong communication, interpersonal and Presentation skills with aptitude in building relationships with professionals of all organizational levels.Excellent organizational skillsAbility in problem-solving and negotiationBSc/BA/MBA (preferred) in business administration, sales, or relevant field.

Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.

The Banquet Manager will oversee banquet operations, ensuring seamless event execution, client satisfaction, and efficient coordination across teams.Key Responsibilities:Manage end-to-end banquet operations and event executionCoordinate with clients to understand event requirements and expectationsSupervise banquet staff and ensure smooth event flowCoordinate with kitchen, vendors, and support teamsEnsure high standards of service quality and customer satisfactionMonitor budgets, costs, and operational efficiencyHandle escalations and ensure quick resolution during eventsRequired Skills & Qualifications:6+ years of experience in banquet/event managementStrong leadership and team management skillsExcellent communication and client handling abilitiesExperience in managing large-scale events and operationsAbility to multitask and work under pressure

We are looking for a dedicated Front Office Manager to oversee our reception area and ensure a welcoming environment for our guests. This position is ideal for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Guest Reception**: Welcome guests with a friendly attitude, provide necessary information, and assist them with check-in and check-out procedures to ensure a smooth experience.2. **Communication Management**: Manage phone calls and emails efficiently, directing inquiries to the appropriate departments while maintaining high levels of professionalism.3. **Team Coordination**: Work closely with front desk staff to ensure teamwork and effective communication, fostering a collaborative work environment.4. **Issue Resolution**: Address guest complaints or concerns promptly and effectively, working towards solutions that enhance guest satisfaction.5. **Administrative Tasks**: Perform basic administrative duties such as maintaining records, handling bookings, and preparing reports as needed to support front office operations.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a friendly demeanor to engage with guests warmly. A basic understanding of computer systems and proficiency in office software are important. Being organized and detail-oriented will help in managing daily tasks efficiently. As this position requires working full-time from the office, reliability and a commitment to maintaining a positive atmosphere are essential. A high school diploma is necessary, and previous experience is welcome but not required, making this role suitable for entry-level candidates.

To develop strong relationships with existing clients and develop other opportunities across our range of services.Passion to overachieve targets and margins for every event.Responsible for Client Visits/meetings/ Follow-up/Corporate presentations or interacting with them via telephone or written communication.Achieving 100% client satisfaction and client retention.Ability to handle work pressure.Open to Travel as per the requirement .

- Handling wedding-related inquires, convert leads into confirmed business, conduct clients meetings, site visits, prepare tailored proposals, quotations, presentation, negotiating terms, manage contracts efficiently, coordinate with internal team for smooth event execution, maintain strong relationship with clients to ensure repeat business and referrals.

- Develop and implement advertising campaigns: The Advertising Manager is responsible for creating and executing advertising strategies to promote products or services effectively.- Manage advertising budget: They must allocate and manage the budget effectively to ensure maximum return on investment for advertising campaigns.- Collaborate with creative team: Working closely with the creative team to develop compelling and engaging advertising content that resonates with the target audience.- Analyze campaign performance: Regularly monitor and analyze the performance of advertising campaigns to make data-driven decisions and optimize future strategies.- Identify target audience: The Advertising Manager must identify and understand the target audience to tailor advertising strategies and messages accordingly.Required skills and expectations:- 2-5 years of experience in advertising or marketing field.- Bachelors degree in Marketing, Advertising, Business, Communication, or related field.- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.- Analytical skills to interpret data and metrics for campaign optimization.- Creativity and ability to think outside the box to develop innovative advertising campaigns.

Equity Advisor BrokingKey Responsibilities: Acquire and manage retail and HNI clients for trading and investment products Maintain long-term client relationships through regular engagement and servicing Execute trades as per client instructions and ensure timely order execution Cross-sell broking products such as Equity, F&O, Mutual Funds, PMS, AIF, etc. Provide market updates, research inputs, and portfolio reviews to clients Ensure KYC, account opening, and documentation compliance Resolve client queries related to trades, margins, and settlements Achieve revenue and client retention targets Generate new client leads for Demat and Trading account openings

As a Relationships Manager in our company located in Kirti Nagar, Delhi, you will be responsible for managing and enhancing relationships with clients, stakeholders, and partners. Your key responsibilities will include building strong connections with clients, understanding their needs, and providing them with excellent customer service. You will also be expected to generate new leads, negotiate contracts, and maintain a database of contacts.The ideal candidate for this role should have at least 1-7 years of experience in a similar role and possess excellent communication and interpersonal skills. A high school diploma is required for this position. Additionally, you should be proactive, organized, and have a strong ability to problem-solve and multitask. A successful Relationships Manager will be able to work effectively in a fast-paced environment, meet targets, and contribute to the growth of the business through building and nurturing valuable relationships.

Job SummaryThe Business Development Manager (BDM) is responsible for driving revenue growth by acquiring new clients and expanding existing accounts within the recruitment and staffing domain. The role focuses on identifying business opportunities, building strong client relationships, understanding hiring needs, and offering tailored recruitment solutions including permanent staffing, contract staffing, RPO, and executive search.Key ResponsibilitiesBusiness Development & SalesIdentify, develop, and close new business opportunities for recruitment and staffing servicesGenerate leads through cold calling, networking, LinkedIn outreach, and referralsBuild and maintain a strong sales pipeline and achieve monthly/quarterly revenue targetsConduct client meetings, presentations, and proposal discussionsNegotiate commercial terms, pricing, and service agreementsPrepare and manage proposals, contracts, and SLAsClient Relationship ManagementDevelop long-term relationships with HR Heads, Talent Acquisition leaders, and business stakeholdersAct as the primary point of contact for clients post onboardingUnderstand client hiring needs, company culture, and workforce planning goalsEnsure high client satisfaction through effective communication and service deliveryRecruitment CoordinationWork closely with recruitment teams to ensure timely delivery of hiring requirementsTranslate client requirements into actionable recruitment briefsMonitor recruitment performance metrics such as fill rate and turnaround timeEnsure service quality and compliance with agreed SLAsMarket Intelligence & StrategyResearch industry trends, talent availability, and competitor offeringsIdentify new industries, geographies, and service lines for business expansionProvide market feedback to leadership for strategic planningSupport pricing strategies and margin optimizationReporting & DocumentationMaintain accurate records of leads, opportunities, and deals in CRM systemsPrepare sales forecasts, performance reports, and revenue updatesTrack KPIs including closures, revenue, client retention, and conversion ratiosRequired Skills & CompetenciesSales & Business DevelopmentStrong B2B sales and negotiation skillsProven ability to close deals in recruitment or staffing servicesClient acquisition and account management expertiseRecruitment & HR KnowledgeUnderstanding of recruitment lifecycle and staffing modelsKnowledge of hiring trends and talent market dynamicsBasic understanding of labor laws and complianceCommunication & Relationship SkillsExcellent verbal and written communicationStrong presentation and stakeholder management abilitiesRelationship-building and consultative selling approachTechnical & ToolsExperience with CRM systems (Salesforce, HubSpot, Zoho, etc.)Familiarity with ATS and recruitment technologiesProficiency in MS Excel / Google SheetsQualificationsBachelors degree in Business Administration, HR, Marketing, or related fieldMBA or equivalent qualification preferredExperience38 years of experience in business development or salesMinimum 2+ years in recruitment, staffing, or HR consulting industryProven track record of meeting or exceeding sales targetsKey Performance Indicators (KPIs)Revenue and profit targets achievedNumber of new clients acquiredClient retention and repeat businessConversion ratio and pipeline growthSLA adherence and service qualityPreferred / Value-Added SkillsExperience in IT, healthcare, BFSI, or manufacturing recruitmentExposure to contract staffing and payroll modelsEmployer branding or recruitment marketing knowledgeInternational recruitment exposure

Client meeting and selling of investment products.

I. Position SummaryThe Client Relationship Manager acts as an advocate for the client within the organization and a representative of the company to the client. This role is crucial for ensuring client needs are consistently met, service delivery is high-quality, and the business relationship remains profitable and enduring.II. Key ResponsibilitiesA. Relationship Development and RetentionPrimary Contact: Serve as the lead point of contact for all matters specific to assigned clients, building strong, long-lasting relationships based on trust and mutual understanding.Client Needs Analysis: Deeply understand client objectives, strategic plans, and operational needs to better position company products/services.Proactive Engagement: Schedule regular meetings and check-ins (virtual and in-person) with key client stakeholders to review performance, gather feedback, and address concerns before they escalate.Conflict Resolution: Quickly and effectively handle difficult client requests or escalated issues, coordinating with internal teams to provide timely and satisfactory solutions.B. Account Growth and StrategyStrategic Planning: Develop and execute strategic account plans aimed at maximizing client value, retention, and loyalty.Upselling & Cross-selling: Identify and pursue new sales opportunities within existing accounts by introducing additional products, services, or upgrades.Negotiation: Negotiate contracts and agreements to maximize profit while maintaining client satisfaction.Forecasting: Assist in forecasting revenue from existing clients and tracking key account metrics.C. Internal Coordination and ReportingInternal Liaison: Coordinate with various internal departments (e.g., Sales, Product, Service Delivery, Finance) to ensure consistent service levels and that client expectations are met.Reporting: Prepare detailed reports on account status, client health metrics (e.g., churn risk, satisfaction scores), and project progress for management.Documentation: Maintain accurate, up-to-date records of all client communications, activity, and account status in the CRM system.

CRM-client handling, negotiation, bank liaison, legal coordination

Build and maintain strong, long-term relationships with students, parents, and corporate clients.Act as the primary point of contact for client inquiries, concerns, and feedback.Ensure consistent communication to maintain trust and satisfaction throughout the client journey.

Key Responsibilities: Identify dispute (Rate/Volume/Fraud/additional invoice). Look into related inquiries, investigate, analyse data, interaction with customer/supplier to ensure disputes are resolved in a timely manner. Liaise with appropriate departments commercial/technical/finance to resolve/validate data to support dispute resolution. Ensure accurate and appropriate responses to disputes internal and external. Follow the contract & escalation process as per agreements if required. Accurately record details of all disputes. Able to reconcile wholesale invoices and isolate system or CDR rating variances between billing / rating system (CSGi) and external sources. Provide stakeholders the accurate cost and revenue information for the business. Decision making: Ability to analyse information, think through difficult problems, and make critical decisions based on information from either internal (from finance/commercial/technical) or external (customer/supplier) for dispute and decide what is fair and reasonable given all the circumstances of the dispute. Confident judgement and accurately closed disputes i.e. in favour of the company, withdrawal or 50 50 solution. Provide accurate calculation for Finance Team for revenue supplementary invoice to customer.Approve credit notes to partners issued by Finance Team. Skills and Experience: Ability to communicate with all individuals in a professional and courteous manner both verbally and in writing in English. Telecom commercial experience, carrier account manager knowledge. Understanding of Surcharge. Ability to listen to customers and find solution to resolve conflict. Analytical & attention to detail. Proactive, self-motivated. Experience with Excel, Pivot Tables and Lookups essential.