As an Airport Terminal Services Agent in Ranchi, you will be a vital part of the airport team, ensuring smooth operations and excellent customer service for travelers. This entry-level position is ideal for those looking to start a career in the aviation industry.
Key Responsibilities:
1. **Customer Assistance**: Greet and assist passengers with check-in processes, baggage handling, and provide information about flight schedules and airport facilities to create a positive travel experience.
2. **Check-In Procedures**: Help passengers with the check-in process, ensuring that all necessary documentation is ready and checked, and guide them on luggage requirements.
3. **Baggage Handling**: Manage and track baggage to ensure correct loading and unloading; assist passengers with lost or damaged luggage inquiries.
4. **Maintaining Safety Standards**: Ensure compliance with airport safety and security regulations by monitoring passenger flow and reporting any suspicious activities.
5. **Communication**: Communicate effectively with passengers, airlines, and other airport personnel to coordinate services, relay important information, and respond to inquiries.
Required Skills and Expectations:
Successful candidates should possess strong communication skills and a friendly demeanor to engage with passengers effectively. Basic knowledge of aviation operations is beneficial, although not necessary. Attention to detail, a commitment to customer service, and the ability to work well under pressure are essential for success in this role. Candidates should be reliable, punctual, and able to adapt to a fast-paced environment. A minimum educational qualification of a 10th pass is required.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata