Customer Relationship Executive Female Jobs in Delhi

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Role Overview:We are seeking a Relationship Executive to join our team, responsible for managing and nurturing a set of existing customers. This role focuses on generating revenue and ensuring customer satisfaction by regularly connecting with customers through telephonic calls and virtual meetings. The Relationship Executive will promote Tally accounting software products and services to our existing customers, provide value-added solutions, and ensure a high level of customer relationship management with consultative approach.Key Responsibilities:1. Customer Relationship Management:- Build and maintain strong relationships with assigned customers, acting as their primary point of contact.- Regularly engage with customers through phone calls and virtual meetings to understand their business needs and challenges.2. Revenue Generation:- Identify opportunities to upsell and cross-sell Tally products and services, including Tally Prime, Tally Multi User, Tally Server, Tally Software Services (TSS), add-ons, customizations, annual maintenance contracts (AMC), and mobile apps.- Develop and implement strategies to increase customer engagement and revenue.3. Value Creation:- Provide customers with tailored solutions and insights on how to leverage Tally products to optimize their business operations.- Offer training, updates, and best practices to help customers fully utilize the features of Tally products.4. Customer Support & Issue Resolution:- Address and resolve customer inquiries, issues, and concerns promptly and efficiently.- Coordinate with the support team to ensure that customer issues are resolved satisfactorily and in a timely manner.5. Customer Feedback & Insights:- Gather and relay customer feedback regarding product performance and future needs to the product development and marketing teams.- Stay informed about industry trends and customer requirements to provide relevant solutions and services.6. Reporting & Documentation:- Maintain accurate records of customer interactions, sales activities, and relationship management efforts in the CRE system.- Provide regular reports on customer engagement, sales progress, and customer satisfaction to the Head of Existing Customer Sales.7. Collaboration & Communication:- Work closely with the sales, product development, and support teams to ensure a cohesive approach to customer relationship management.- Communicate effectively with internal teams and management on customer needs, feedback, and potential product improvements.- Generate references from existing customer and give it to sales team.Qualifications:- Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.- Previous experience in customer relationship management, sales, or account management roles, preferably in the software or IT industry.- Familiarity with Tally accounting software or similar products is an advantage.- Strong communication, interpersonal, and problem-solving skills.- Ability to build and maintain strong relationships with customers.- Customer-centric mindset with a proactive approach to identifying and meeting customer needs.- Proficiency in using CRE software and virtual meeting tools.- Strong organizational skills and attention to detail.Why Join Us:- Opportunity to work closely with a diverse and dynamic customer base.- Competitive compensation package, including performance-based incentives.- Professional development and career advancement opportunities.- Collaborative and supportive work environment.

As a Customer Support Executive, you will be responsible for assisting customers with their inquiries and issues in a timely and professional manner. Your key responsibilities will include answering phone calls, responding to emails, and resolving customer complaints efficiently.You will need to possess excellent communication skills, both written and verbal, in order to effectively interact with customers and provide them with accurate information. Strong problem-solving skills are also necessary to address customer concerns and find appropriate solutions.Additionally, attention to detail is essential to ensure that all customer information is properly documented and managed. As a female candidate with at least a 10th pass education, you should be able to work well under pressure and maintain a positive attitude when dealing with challenging situations.Overall, the ideal candidate for this role will be a proactive and customer-focused individual who is dedicated to providing exceptional service to all customers.

Job description- Apparel Sales Executive Salary Bracket - 2.5 - 3 LPA Experience - 0-2 yearsJob location - East Delhi Job timing - 12 pm- 9 pm.Provide exceptional customer service and personalized styling advice..Stay updated on fashion trends and product knowledge..Collaborate with the team and assist in inventory management..Contribute to visual merchandising efforts.Required Candidate profile-.Passion for fashion and style trends..Strong communication and interpersonal skills.

Dear candiate ,We are looking for a Customer Support Executive to handle customer queries and provide effective solutions. The role involves assisting customers via calls, emails, or chats, resolving issues, and ensuring a positive customer experience.Please share your resume on 9643959949 Responsibilities:Handle inbound/outbound calls, emails, or chat queries.Provide accurate information and resolve customer concerns.Maintain customer records and update databases.Coordinate with internal teams for quick resolution.Ensure high levels of customer satisfaction.Requirements:6 months 2 years of experience in customer support (preferred).Excellent communication skills (English/Hindi).Problem-solving attitude and patience.Basic computer knowledge.Salary: 10,000 20,000 per month

Key Responsibilities:* Order Verification* Confirmation* Customer Communication* Issue Resolution.* Order Updates* Database Management* Customer Feedbacks

Hiring for 1 Customer Support Executive Job in Naraina, Delhi, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Customer Relationship, Customer Centric, Call Quality, Call Coordinator etc.

As a Customer Support cum Telecalling Executive at A R Buildwel, you will play a pivotal role in ensuring exceptional customer experiences. Your primary responsibility is to engage with clients, address their inquiries, and contribute to business growth through effective communication skill.Key Responsibilities:Customer Interaction:Phone Etiquette: Answer phone calls professionally, providing accurate information about our products and services.Inquiry Management: Process inquiries, fix visits, and prompt reply to customer queries.Complaint Resolution: Address customer complaints, ensuring timely resolution.Record Keeping: Maintain detailed records of interactions, including complaints, inquiries, and comments.Sales Support:Product Knowledge: Familiarize yourself with our offerings to effectively assist customers. Plan, ensure and accompany customers to site.Lead Conversion: Collaborate with the sales team to convert leads into paying clients.CRM Utilization: Leverage CRM software to manage customer data and track interactions.Follow-Up: Ensure timely follow-up with potential clients.Team Collaboration:Team Supervision: Oversee a team of customer service representatives.Administrative Support: Assist other team members as needed.Trend Identification: Analyze customer records to identify trends and opportunities.Qualifications and Skills:Fluency in English: Excellent verbal and written communication skills.Computer Proficiency: Comfortable with standard office software (MS Office).Digital Marketing Skills: Have good Digital Marketing skillsCRM Knowledge: Familiarity with CRM software .Fast Learner: Adapt quickly to new processes and tools.Passion for Sales: Driven by achieving sales targets.Presentation Skills: Ability to deliver attractive presentations.Soft Skills:Patience: Handle customer inquiries with empathy and patience.Adaptability: Thrive in a dynamic environment.Empathy: Understand and address customer needs effectively.

Business Development Associate (BDA) / Academic Counselor Judiciary Coaching SalesLocation: Remote / Bhopal (near Bittan Market)About Us: Lawtech is a leading online judiciary coaching platform dedicated to transforming the careers of judiciary aspirants. With our premium courses, we provide unmatched mentorship, live interactive classes, and a comprehensive, exam-oriented preparation approach. Join us to be part of a dynamic team that is revolutionizing the EdTech landscape for judiciary coaching.Role Overview: We are looking for experienced sales professionals from the EdTech industry with a proven track record in converting leads and driving admissions. As a Business Development Associate / Academic Counselor, you will play a key role in guiding judiciary aspirants through their enrollment journey. This role is ideal for those who thrive in a target-driven environment and are passionate about sales and education.Key Responsibilities:Lead Conversion: Engage proactively with potential judiciary aspirants via calls, WhatsApp, and emails to convert leads into enrollments.Consultative Sales: Leverage your EdTech sales experience to understand students' requirements and recommend the most suitable plans.Follow-ups & Closing: Execute consistent follow-ups on leads to maximize conversion rates. Handle objections effectively and ensure timely closures.Target Achievement: Meet and exceed monthly sales targets to unlock industry-best incentives.CRM Management: Maintain precise records of leadsWho Can Apply?Sales Enthusiasts with a minimum of 3 years of experience in EdTech sales or judiciary coaching sales.Strong communication and persuasive skills.Proven ability to exceed sales targets in a competitive environment.How to apply - Send your CV & a short cover letter, and a 1-minute mandatory video introducing yourself to legaltech.salesdesk@gmail.com.For more details, call us at: +91 9238889898

Make outbound calls to potential and existing customers to promote services.Respond to customer inquiries and resolve issues during calls professionally.Identify customer needs and provide suitable service .Maintain detailed records of calls and outcomes in the CRM system.Meet or exceed daily/weekly/monthly sales targets and call quotas.Follow up on leads provided and convert them into successful sales.Build strong relationships with customers to encourage repeat business.

Job Openings for 5 CRM Executive Jobs with minimum 3 Years Experience in Vasant Vihar, Delhi, having Educational qualification of : Diploma, Professional Degree, B.B.A with Good knowledge in Client Retention,Customer Relationship,CRM,Clinet Handling,Marketing Communication,Customer Support,Customer Handling,Communication Skills,Convincing Power,CRM Sales,MS CRM etc.

Handle inbound and outbound customer calls, providing solutions and resolving inquiries in a professional manner. Respond promptly to customer emails, addressing concerns, providing product information, and resolving issues. Engage with customers via live chat, offering real-time assistance and troubleshooting. Maintain a high level of customer satisfaction by providing personalized support and resolving issues in a timely manner. Collaborate with internal teams to resolve complex customer issues and escalate as necessary. Provide feedback and suggest improvements to optimize the customer service process.

Job Openings for 02 Tele Marketing Executive Jobs with minimum 2 Years Experience in Nirman Vihar, Delhi, having Educational qualification of : Secondary School, B.A with Good knowledge in Tele Marketing,Tele Caller,Tele Marketing Executive,Tele Calling Executive,Customer Care,Customer Relationship etc.

We are looking to hire an experienced Female Customer Support Executive, having excellent communication skills and a positive attitude towards work. She must have minimum 1-year experience in customer support/customer service.We prefer Delhi, Noida, Gurgaon, Ghaziabad & Faridabad suburbs-based candidates for this job role.Roles and Responsibilities: Candidate will be responsible to attend the clients queries by Call/Email Maintain client relations to build an excellent reputation for service and produce repeat business Understand client needs and tailor solutions to meet their specific requirements. Timely revert to clients/customers without any missing information Inform potential clients about the company's product and services. Strong phone contact handling skills & Active Listening Good negotiating and convincing skills Maintain and update customer databasesDesired Candidate Profile: Should have experience as client service executive (min 1 years) Excellent verbal and written communication skills in English - Hindi (both language) To ensure service is prompt, polite and professional standards are kept. Can learn new things quickly Good knowledge of MS Office (Excel) Good typing speed on keyboard Positive attitudeAbout Company:Since 2002, E-Square has been liked and preferred by most of the industries worldwide because of their user friendliness & innovative designs of Lockout Tagout energy isolation devices.Our services include site surveys, orientation program, developing lockout programs, drafting policy & procedures, assessing and supplying the right kind of lockout devices, machine specific procedures, training, audits, certifications, gap analysis, developing internal loto trainers, MSP developing software, etc

JD FOR GRE (Guest Relation Executive)Main Responsibilities / Job Summary:1. GRE is responsible for the Sales & Operation of the Outlet.2. He ensures a warm welcome to all guest and provide an ever-lasting experience3. He should be well verse about the Product and should be able to do suggestive & upselling.4. He should perform all the correct steps while taking orders and collate all the necessary statements.5. He ensures proper service & ensure 100% customer satisfaction.6. He maintains cleanliness and sanitation of the Outlet.7. He takes care of the accounting settlements, presents the cheque to the customer.8. He also tracks the inventories of all the items on daily basis and getting the service stations replenished at all times.Graduation from a reputed institute is a must.For GRE/GRSE- 0-1 YRS(18-23k) CTCGood communication skills * Smart personality * Attentive and sharpIf interested then share your Resume on 7417777849/8474900219Hr5@reliablefirst.com

1 Take customer orders accurately and punch them into the system immediately.2. Answer customer queries promptly and professionally.3. Generate two or three bills per order to facilitate the next steps in the process.4. Maintain thorough and organized records of customer interactions and transactions.5. Collaborate with other departments to ensure seamless order fulfilment and post order support6. Handle customer complaints or issues and report to the manager when necessary 7. Stay updated on product knowledge and company policies to provide accurate information to customers.8. Establish and maintain good rapport with customers by using positive language and anticipating their needs

Take client calls and monitor the pickup and delivery

Job Location - Dwarka, New Delhi Job type - Full time Key Responsibilities:Data Management and Reporting:Promoting Company Products over different B2B portals and social media management.Collecting, organizing, and maintaining data from various sources. Ensuring the accuracy and integrity of data used in reports. Preparing and distributing regular MIS reports (daily, weekly, monthly) using tools like Excel. Analyzing data to identify trends and insights. Creating presentations to communicate findings to management. Telecalling:Handling inbound calls from customers, providing support and answering queries. Potentially making outbound calls for Lead generation (e.g., sales, customer surveys). Documenting call interactions i