Customer Support Executive - Delhi (female)

E-Square Alliance Private Limited

we are looking to hire an experienced female customer support executive, having excellent communication skills and a positive attitude towards work. she must have minimum 1-year experience in customer support/customer service.

we prefer delhi, noida, gurgaon, ghaziabad & faridabad suburbs-based candidates for this job role.

roles and responsibilities:

• candidate will be responsible to attend the clients queries by call/email

• maintain client relations to build an excellent reputation for service and produce repeat business

• understand client needs and tailor solutions to meet their specific requirements.

• timely revert to clients/customers without any missing information

• inform potential clients about the company's product and services.

• strong phone contact handling skills & active listening

• good negotiating and convincing skills

• maintain and update customer databases

desired candidate profile:

• should have experience as client service executive (min 1 years)

• excellent verbal and written communication skills in english - hindi (both language)

• to ensure service is prompt, polite and professional standards are kept.

• can learn new things quickly

• good knowledge of ms office (excel)

• good typing speed on keyboard

• positive attitude

about company:

since 2002, e-square has been liked and preferred by most of the industries worldwide because of their user friendliness & innovative designs of lockout tagout energy isolation devices.

our services include site surveys, orientation program, developing lockout programs, drafting policy & procedures, assessing and supplying the right kind of lockout devices, machine specific procedures, training, audits, certifications, gap analysis, developing internal loto trainers, msp developing software, etc

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  B.A, Diploma, Higher Secondary, Professional Degree, Secondary School

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  E-Square Alliance Pvt. Ltd., 512, New Delhi House, Barakhamba Road, New Delhi - 110001