Customer Relationship Female Jobs in Delhi

We are a reputed Corporate Gifting Company. So need a Sales Manager to grow our Buisness.

As a Relationship Manager, you will play a crucial role in maintaining and enhancing our relationships with clients. Your primary goal will be to ensure client satisfaction and support their needs. **Key Responsibilities:**- **Client Engagement:** Reach out to clients regularly to understand their needs and concerns, ensuring they feel valued and supported.- **Problem-Solving:** Address any client queries and issues promptly, providing effective solutions to create a positive experience.- **Relationship Building:** Foster long-term relationships with clients by maintaining open communication and building trust over time.- **Feedback Collection:** Gather client feedback on services and products to help the company improve offerings and tailor them to client needs.- **Reporting:** Prepare regular reports on client interactions and outcomes, helping the management understand client trends and preferences.**Required Skills and Expectations:**- Strong interpersonal skills are essential for effective communication and relationship building with clients.- Excellent problem-solving abilities to address client concerns quickly and effectively.- A positive attitude and willingness to learn, as you will be working in a dynamic environment.- Basic computer skills for maintaining records and reports.- A motivated individual who is proactive and takes initiative to engage with clients.This role is ideal for recent school graduates seeking to start their careers in client relations. Your ability to work in a team and demonstrate empathy towards clients will contribute significantly to your success in this position.

Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Role Overview:We are seeking a Relationship Executive to join our team, responsible for managing and nurturing a set of existing customers. This role focuses on generating revenue and ensuring customer satisfaction by regularly connecting with customers through telephonic calls and virtual meetings. The Relationship Executive will promote Tally accounting software products and services to our existing customers, provide value-added solutions, and ensure a high level of customer relationship management with consultative approach.Key Responsibilities:1. Customer Relationship Management:- Build and maintain strong relationships with assigned customers, acting as their primary point of contact.- Regularly engage with customers through phone calls and virtual meetings to understand their business needs and challenges.2. Revenue Generation:- Identify opportunities to upsell and cross-sell Tally products and services, including Tally Prime, Tally Multi User, Tally Server, Tally Software Services (TSS), add-ons, customizations, annual maintenance contracts (AMC), and mobile apps.- Develop and implement strategies to increase customer engagement and revenue.3. Value Creation:- Provide customers with tailored solutions and insights on how to leverage Tally products to optimize their business operations.- Offer training, updates, and best practices to help customers fully utilize the features of Tally products.4. Customer Support & Issue Resolution:- Address and resolve customer inquiries, issues, and concerns promptly and efficiently.- Coordinate with the support team to ensure that customer issues are resolved satisfactorily and in a timely manner.5. Customer Feedback & Insights:- Gather and relay customer feedback regarding product performance and future needs to the product development and marketing teams.- Stay informed about industry trends and customer requirements to provide relevant solutions and services.6. Reporting & Documentation:- Maintain accurate records of customer interactions, sales activities, and relationship management efforts in the CRE system.- Provide regular reports on customer engagement, sales progress, and customer satisfaction to the Head of Existing Customer Sales.7. Collaboration & Communication:- Work closely with the sales, product development, and support teams to ensure a cohesive approach to customer relationship management.- Communicate effectively with internal teams and management on customer needs, feedback, and potential product improvements.- Generate references from existing customer and give it to sales team.Qualifications:- Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.- Previous experience in customer relationship management, sales, or account management roles, preferably in the software or IT industry.- Familiarity with Tally accounting software or similar products is an advantage.- Strong communication, interpersonal, and problem-solving skills.- Ability to build and maintain strong relationships with customers.- Customer-centric mindset with a proactive approach to identifying and meeting customer needs.- Proficiency in using CRE software and virtual meeting tools.- Strong organizational skills and attention to detail.Why Join Us:- Opportunity to work closely with a diverse and dynamic customer base.- Competitive compensation package, including performance-based incentives.- Professional development and career advancement opportunities.- Collaborative and supportive work environment.

We are looking for a telecaller to handle customer inquiries and promote travel packages. The role includes calling leads, explaining tour packages, following up with customers, and closing bookings.Responsibilities:* Make inbound & outbound calls* Explain tour packages and offers* Follow up with interested customers* Maintain basic call records

As a Front Office Receptionist based in Tilak Nagar, Delhi, you will be responsible for greeting visitors, answering and directing phone calls, managing appointments, and providing general administrative support.Key responsibilities include warmly welcoming visitors and providing them with necessary assistance, answering phone calls in a professional and courteous manner, scheduling appointments and maintaining the front office area clean and organized.The ideal candidate should be a female graduate with 0-1 years of experience in a similar role, possess excellent communication and interpersonal skills, have proficiency in MS Office applications, and ability to multitask efficiently. Additionally, strong organizational skills, attention to detail, and a positive attitude are essential for this role. Previous experience in customer service or receptionist duties will be an advantage. This full-time position requires the ability to work from the office and handle a high volume of tasks efficiently and professionally.

We are looking for a Female Front Office Receptionist to join our team in Defence Colony, Delhi. As a Front Office Receptionist, you will be responsible for welcoming guests, answering phone calls, handling inquiries, and providing general administrative support.Key Responsibilities:- Greet and welcome guests with a professional and friendly demeanor.- Answer and transfer phone calls to the appropriate departments.- Manage incoming and outgoing mail and packages.- Maintain a clean and organized reception area.- Assist with administrative tasks as needed.Required Skills and Expectations:- High school diploma or equivalent (12th Pass).- Excellent communication and interpersonal skills.- Proficient in Microsoft Office Suite (Word, Excel, Outlook).- Ability to multitask and prioritize tasks effectively.- Professional appearance and demeanor.- Previous experience in a similar role is a plus but not required.

The Office Receptionist will be responsible for welcoming visitors, handling phone calls, and managing appointments. They will also assist with clerical tasks, such as filing, data entry, and maintaining office supplies.Key responsibilities include greeting and directing visitors in a professional manner, answering and transferring phone calls, and scheduling appointments. The Office Receptionist will also be responsible for organizing and maintaining the reception area, handling incoming and outgoing mail, and providing general administrative support to the office staff.The ideal candidate should have a minimum of 1-5 years of experience in a similar role, with a 12th Pass education qualification. They should have excellent communication and interpersonal skills, be proficient in Microsoft Office applications, and have a strong attention to detail. The Office Receptionist should be organized, efficient, and able to multitask effectively in a fast-paced environment. A friendly and professional demeanor is essential for this role.

Our company works in service sector and our business is of Insurance, Portfolio Management, Investment Planning and retirement planning. Candidate who will be finalizeds has to deal with ciustomers for all their insurance related services.

- Develop and implement marketing strategies: The Marketing Coordinator will be responsible for creating and executing marketing plans to promote our products or services effectively in the market.- Coordinate marketing campaigns: This role involves working with different teams to ensure that all marketing campaigns run smoothly and meet the desired objectives.- Monitor and analyze market trends: The Marketing Coordinator will be required to keep track of industry trends, consumer behaviors, and competitor activities to adjust our marketing strategies accordingly.- Manage social media platforms: This position involves overseeing our social media accounts, posting engaging content, and interacting with followers to increase brand awareness and drive traffic.- Create marketing materials: The Marketing Coordinator will be responsible for developing various marketing materials such as brochures, flyers, and advertisements to support our promotional activities.Required skills and expectations:- Strong communication skills: The ideal candidate should have excellent verbal and written communication skills to effectively convey our brand message.- Creative thinking: We are looking for someone with a creative mindset who can come up with innovative marketing ideas to attract customers.- Ability to work in a team: The Marketing Coordinator should be a team player who can collaborate with colleagues from different departments to achieve common goals.- Proficiency in digital marketing tools: Basic knowledge of digital marketing tools such as social media management platforms and analytics software is preferred.

Job OverviewWe are seeking a dynamic and results-driven Online Sales Executive to sell smart products to developers, contractors, and construction-related businesses. The role involves managing online sales channels, generating leads, and traveling to the UAE to meet clients and close deals.Key ResponsibilitiesPromote and sell smart products through online platforms, calls, and virtual meetingsIdentify, approach, and build relationships with developers, contractors, and project managersGenerate and follow up on leads from digital marketing, inquiries, and referralsPrepare quotations, proposals, and product presentationsTravel to the UAE frequently to attend client meetings, site visits, and deal closuresMaintain accurate sales records and update CRM systemsCoordinate with internal teams for product delivery and after-sales supportMeet or exceed assigned sales targetsRequirementsProven experience in online sales, B2B sales, or technical product salesExperience dealing with developers, contractors, or construction-related clients is preferredStrong communication, negotiation, and presentation skillsAbility to work independently and remotelyValid passport (mandatory)Willingness and availability to travel frequently to the UAEFamiliarity with smart products, IoT, or technology-based solutions is an advantagePreferred QualificationsKnowledge of UAE market and construction industryExperience in international sales or cross-border business developmentProficiency in CRM tools and online sales platformsCompensation & BenefitsCompetitive salary plus performance-based commissionTravel expenses covered for business tripsOpportunity to work with innovative smart products and international clients

As a Customer Support Executive, you will be responsible for assisting customers with their inquiries and issues in a timely and professional manner. Your key responsibilities will include answering phone calls, responding to emails, and resolving customer complaints efficiently.You will need to possess excellent communication skills, both written and verbal, in order to effectively interact with customers and provide them with accurate information. Strong problem-solving skills are also necessary to address customer concerns and find appropriate solutions.Additionally, attention to detail is essential to ensure that all customer information is properly documented and managed. As a female candidate with at least a 10th pass education, you should be able to work well under pressure and maintain a positive attitude when dealing with challenging situations.Overall, the ideal candidate for this role will be a proactive and customer-focused individual who is dedicated to providing exceptional service to all customers.

We are Urgently Hiring for Office Assistant.

Job description- Apparel Sales Executive Salary Bracket - 2.5 - 3 LPA Experience - 0-2 yearsJob location - East Delhi Job timing - 12 pm- 9 pm.Provide exceptional customer service and personalized styling advice..Stay updated on fashion trends and product knowledge..Collaborate with the team and assist in inventory management..Contribute to visual merchandising efforts.Required Candidate profile-.Passion for fashion and style trends..Strong communication and interpersonal skills.

customer service rep.Job Responsibilities:1. Responsible for the maintenance and follow-up of loan customers in the APP2. Possess strong communication skills and customer service awareness, handling and resolving customer inquiries and needs via email or phone calls to enhance their positive experience with the APP3. Address customer feedback and complaints promptly to ensure service quality; demonstrate teamwork spirit, and report special customer requests or suggestions to superiors for approval4. Collaborate on the research of similar APP products5. Proactively complete other tasks assigned by superiorsEmployment Requirements:1. GenderAge: 1838 years old (female or male)2. Education: College degree or higher3. Work Experience: 1 year or more in related experience, fresh graduates with outstanding performance are also welcome4. Meticulous and responsible in work, capable of handling moderate work pressure; proficient in using office software such as Word and Excel5. This is a remote work position, and employees are required to provide their own office computer, WiFi network, microphone, and other necessary equipmentWorking hours:800 -- 12:00 13:30 -- 17:30Work six days a week with one day off arranged from Monday to Sunday; shift work will be scheduled during holidays based on workload, and holiday wages will be calculated according to national regulationsJob Salary:Basic salary of 25,000 rupees + Full attendance bonus of 1,000 rupees + Office equipment allowance of 2,000 rupees + Social security subsidy of 2,000 rupees + Performance bonus (calculated based on monthly work performance)

Office Assistant Company: For a - Real Estate Builder & Developer and Event ManagementLocation: On-site, NCRAbout the Role:We are seeking a dynamic and professional Office Assistant to provide comprehensive administrative support to our Director. This role requires a confident individual who can independently manage client interactions, coordinate schedules, and represent the company with professionalism.Key Responsibilities:Prepare and deliver presentations to clients on behalf of the ownerManage the Director's calendar and coordinate appointments efficientlyHandle client meetings and correspondence in the owner's absenceServe as the primary point of contact for internal and external stakeholdersTravel with the team across NCR locations as requiredMaintain professional client relationships and ensure excellent service deliveryRequirements:Graduate degree (any discipline)Excellent English communication skills (written and verbal)Strong presentation and interpersonal skillsConfident, proactive, and solution-oriented approachPositive attitude with a professional demeanorPleasing personality with strong client-facing abilitiesWillingness to travel within NCRProficiency in MS Office (PowerPoint, Excel, Word)

Job Location - Dwarka, New Delhi Job type - Full time Key Responsibilities:Data Management and Reporting:Promoting Company Products over different B2B portals and social media management.Collecting, organizing, and maintaining data from various sources. Ensuring the accuracy and integrity of data used in reports. Preparing and distributing regular MIS reports (daily, weekly, monthly) using tools like Excel. Analyzing data to identify trends and insights. Creating presentations to communicate findings to management. Telecalling:Handling inbound calls from customers, providing support and answering queries. Potentially making outbound calls for Lead generation (e.g., sales, customer surveys). Documenting call interactions i