Customer Representative 12th Pass Jobs in Bhubaneswar

- Interact with customers to provide information and address inquiries: As a Customer Representative, you will be responsible for engaging with customers through various communication channels to assist them with their queries and provide them with accurate information about products or services.- Handle customer complaints and resolve issues: You will be expected to receive and address customer complaints promptly, finding effective solutions to ensure customer satisfaction and retention.- Process orders and manage customer accounts: Your role will involve processing customer orders, updating account information, and ensuring that all transactions are accurately recorded in the system.- Assist customers with product or service-related issues: You will need to have a good understanding of the products or services offered by the company in order to effectively assist customers with any issues they may encounter.- Maintain customer satisfaction and strive for a positive customer experience: It is crucial for you to ensure that customers are satisfied with the service they receive, going above and beyond to create a positive experience for them.Required skills and expectations:1. Good communication skills: You should have excellent verbal and written communication skills to effectively interact with customers and convey information clearly.2. Problem-solving abilities: Being able to think on your feet and find solutions to customer issues is essential in this role.3. Patience and empathy: Demonstrating patience and empathy towards customers, especially in challenging situations, is key to building strong customer relationships.4. Basic computer knowledge: Familiarity with basic computer applications and the ability to navigate software programs is necessary for this role.5. Ability to work in a team: Collaborating with colleagues and working together to achieve common goals is an important aspect of this role.

Job Title: Representative, Operations (Customer Service / Technical Support)Location: Remote / On-site (based on client requirement)Experience: Freshers & Experienced Candidates WelcomeJob Overview:We are hiring Customer Service / Technical Support Representatives who will interact with customers via inbound/outbound calls, emails, chats, or web-based platforms, depending on the clients needs. This role involves resolving routine issues, providing product or service support, and delivering a positive customer experience.Key Responsibilities:Deliver services in alignment with contractual Key Performance Indicators (KPIs)Understand customer needs through effective probing and provide accurate solutionsRespond to inquiries in a courteous, professional, and empathetic mannerMaintain up-to-date knowledge of client products, services, and processesAccurately document all customer interactions and follow-up actionsParticipate in continuous improvement initiatives to enhance customer satisfactionPromote and offer relevant products and services to customersUtilize internal systems and tools to track, resolve, and document support ticketsRefer to knowledge bases, internal documentation, or senior staff when neededAdditional Responsibilities (Content Moderator Role if applicable):Candidates selected for a Content Moderator role may be required to:Review and moderate user-generated content including text, images, and videosIdentify and escalate content involving violence, extremism, explicit content, or material violating platform policiesEnsure flagged content aligns with the clients terms of service and community standardsWork with high sensitivity and objectivity on sensitive or controversial topicsCandidate Profile:Educational Qualification: Graduate / Undergraduate (any discipline)Strong communication skills both verbal and writtenGood computer navigation and basic PC knowledgeDetail-oriented, dependable, and highly professionalComfortable with multi-tasking and working in a high-paced environmentAbility to adapt to rotational shifts and changing work schedulesStrong problem-solving and analytical skillsAbility to work both independently and collaboratively in a team environmentA positive attitude with patience and empathy in customer interactionsAdditional Notes:Candidates must be comfortable with repetitive tasks and dynamic KPIsPrior customer service, BPO, or moderation experience is a plus, but not mandatoryProper training and support will be providedLimited positions available Dont miss out!

Job Title: Representative, OperationsJob Description ; The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding clients product or services.Experience Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staffIn case you are selected for a Content Moderator role, please note that:1. The nature of the job will include accessing explicit content that includes text, picture, video etc.2. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our clients terms of serviceCandidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently

Job Overview:We are seeking dedicated banking professionals to join our team and support financial operations, customer service, and business development. The ideal candidate will be responsible for handling transactions, providing financial advice, and ensuring compliance with banking regulations.Key Responsibilities:Assist customers with account management, transactions, and inquiriesProcess deposits, withdrawals, loans, and other banking operationsPromote financial products and services to enhance customer experienceMaintain accurate records and ensure compliance with banking policiesCollaborate with teams to streamline processes and improve service delivery.Requirements:Strong communication and customer service skillsKnowledge of banking procedures and financial regulationsAbility to work efficiently in a fast-paced environmentExperience in banking or finance is preferredHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com]. Join us in shaping the future of financial services!

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Customer Service Representative Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job Apply:-https://forms.gle/Z5AttdqEpRC2VCZ6AFor more information, visit our official website.Note: Only shortlisted candidates will be contacted for the interview process.

Tele calling requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. Most importantly, tele calling is all about building repeat business through good customer relations.

We are looking for 10 Customer Sales Representative Posts in Bhubaneswar, Odisha, with deep knowledge in Corporate Social Responsibility and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree

Dear Candidate,Greeting From Right Fit Resources OPC PVT LTD,we are urgently hiring !!!POSITION: - Customer Service RepresentativeQUALTIFICATION: - 10th Pass/fail, 12th Pass/fail, Any GraduateSALARY: - 10,000 to 35,000LOCATION: - bhubaneswar All over odisha, all over india EXPERIANCE: - FRESHER / EXPERINACEDJob Description:Customer service representatives are responsible for answering customer questions and resolving customer problems. They may work in a variety of settings, such as call centers, offices, or retail stores. Customer service representatives must have strong communication skills and problem-solving skills. They must also be patient and able to work independently and as part of a team.CONTACT PERSON: HR