Airline Customer Service Representative Jobs For Freshers - Bhubaneswar

We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.

Key Responsibilities:

1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.

2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.

3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.

4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.

5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.

Required Skills and Expectations:

Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.

• Experience

  0 - 1 Years

• No. of Openings

  78

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata