10th Pass Freshers For Airline Customer Service Representative

- Handle customer inquiries and provide information about flights, ticket prices, schedules, and services offered by the airline: As an Airline Customer Service Representative, you will be responsible for assisting customers with any questions or concerns they may have regarding their travel plans. This includes providing details about available flights, ticket prices, departure and arrival times, and any additional services that the airline offers.

- Assist customers with booking and reservations: You will be expected to help customers book flights, make reservations, and process payments for their tickets. This requires strong attention to detail and the ability to navigate booking systems efficiently.

- Resolve customer complaints and issues: In this role, you will need to address any complaints or problems that customers may have, such as flight delays, lost luggage, or issues with their tickets. You must be able to remain calm under pressure and work to find solutions that satisfy the customer.

- Provide support during check-in and boarding processes: You will assist customers with check-in procedures at the airport, help them with boarding, and ensure that they have a smooth and pleasant travel experience. This may involve coordinating with other airline staff and ground crew as needed.

- Strong communication skills: You must have excellent verbal and written communication skills to interact effectively with customers and colleagues. Being able to speak multiple languages is a plus.

- Ability to work under pressure: This role can be fast-paced and demanding, especially during peak travel times. You must be able to work efficiently and stay organized while handling multiple customer inquiries and tasks simultaneously.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata