Airline Customer Service Representative || Freshers & Experienced

As an Airline Customer Service Representative, you will play a vital role in ensuring travelers have a pleasant experience from check-in to boarding. This position is well-suited for individuals looking to start their career in the airline industry.

Key responsibilities include assisting passengers with check-in procedures, helping process ticketing and baggage, and providing information about flight schedules. You will work to resolve customer issues promptly and politely. Additionally, you will assist with changes to bookings and ensure any queries are addressed efficiently.

The required skills for this role include excellent communication and interpersonal skills. You will need to be able to listen to customers and provide clear information. A friendly and positive attitude is essential as you will be the face of the airline, helping to create a welcoming environment. Basic computer skills are important to manage bookings and utilize company systems.

Candidates should have a minimum education level of 10th pass and preferably have a strong willingness to learn. Since this is an entry-level position, no prior experience is necessary, but enthusiasm for customer service is crucial. Candidates should also be comfortable working in a fast-paced environment and be able to handle stressful situations with ease. Reliability and the ability to work as part of a team are necessary to contribute to our supportive atmosphere.

• Experience

  0 - 1 Years

• No. of Openings

  62

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata