Fresher hiring for Customer Care Executive

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.

**Key Responsibilities:**

- **Answering Customer Inquiries:** You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.

- **Resolving Issues:** You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.

- **Maintaining Customer Records:** You will update and manage customer information in our databases, ensuring all records are accurate and up to date.

- **Providing Product Knowledge:** You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.

- **Following Up with Customers:** You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.

**Required Skills and Expectations:**

- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.

- Strong communication skills are essential, both verbal and written, to interact clearly with customers.

- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.

- Basic computer skills are necessary for navigating software and managing customer databases.

- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home