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Customer Management Job Vacancies in Uttar Pradesh

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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Kanpur
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Google API Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service Conflict Res
We are looking for a Ground Staff Supervisor in Kanpur, India, to oversee and manage airport ground operations. This role is ideal for candidates with 0 to 5 years of experience and who have completed their 12th grade.The Ground Staff Supervisor will be responsible for coordinating daily ground operations, ensuring efficient passenger handling and baggage services. This includes supervising staff to maintain safety and quality standards and managing passenger inquiries and issues effectively.Key responsibilities include:1. Team Supervision: Oversee ground staff to ensure they fulfill their duties efficiently and provide excellent customer service to passengers.2. Operational Coordination: Manage daily operations, including check-in, boarding, and baggage handling, to ensure smooth airport processes.3. Safety Compliance: Ensure all safety regulations and procedures are followed during ground operations to protect staff and passengers.4. Problem Resolution: Address and resolve any issues or complaints from passengers promptly to maintain satisfaction and resolve conflicts.5. Training and Development: Provide training to new staff members and support their development to improve overall team performance.Candidates must possess strong leadership skills, excellent communication abilities, and a good understanding of airport operations. Capable of working in a fast-paced environment, they should demonstrate a customer-focused attitude and the ability to solve problems efficiently. Flexibility in work hours and adaptability to changing situations will be crucial for success in this role.
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  • 5 - 10 yrs
  • 5.0 Lac/Yr
  • Ghaziabad
Export Documentation Customer Ownership & Relationship Management Technical Quotation Bids & Tender Ownership Commercial Negotiation & Order Closure Ownership Of The Export Execution Desk Export Payment Realisation & Commercial Risk Customer Visits
Demonstrated experience of visiting international customers in person - at their plants, offices, or at trade exhibitions - within the last three years.Working knowledge of export documentation, Incoterms, logistics, and banking processes - sufficient to review and challenge, even though execution sits with the Executive.Strong written and spoken English; able to write a professional commercial email without supervision.Willingness and ability to travel internationally at short notice. Overseas travel with the COO is expected from approximately the fourth month5-10 years of experience in exports or international business within an engineering, manufacturing, capital goods, or industrial components company.Need B.E. / B.Tech in Mechanical EngineeringInternal Coordination & Cross-Functional Execution
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  • 0 - 6 yrs
  • Arjunganj Lucknow
Cash Register Operation Product Display Customer Service
We are looking for a dedicated Shop Manager to oversee the daily operations of our store in Arjunganj. The ideal candidate will have a strong sense of responsibility and the ability to manage a team effectively.Key Responsibilities:- Manage Store Operations: Ensure the store runs smoothly by overseeing day-to-day activities, including inventory management and sales.- Supervise Staff: Lead and motivate the team to deliver excellent customer service and meet sales goals, providing training and support as needed.- Customer Service: Address customer inquiries and resolve complaints promptly, maintaining a positive shopping experience for all visitors.- Inventory Management: Track stock levels, order new products as needed, and ensure the store is well-stocked and organized.- Sales Reporting: Monitor sales performance and generate reports to identify trends and areas for improvement, assisting in setting future targets.- Maintain Cleanliness: Ensure the store is clean and welcoming, adhering to health and safety standards.Required Skills and Expectations:Candidates should have completed at least the 10th grade and have a willingness to learn. Previous experience in retail or management is a plus but not necessary, as we welcome both new and seasoned individuals. Strong communication skills are essential for interacting with customers and team members. You should be organized, reliable, and able to manage time effectively in a fast-paced environment. Being a team player with a positive attitude will help foster a motivated work atmosphere. Flexibility in working hours is expected, as retail operations may require evenings and weekends.
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Direct Walk-In For Sales Executive - Freshers

AR Digital Technology Pvt. Ltd.

  • 0 - 3 yrs
  • Hamirpur
Direct Marketing Negotiation Skills Customer Management
We are looking for a motivated Sales Executive to join our team in Hamirpur. This is a full-time position ideal for individuals with 0 to 3 years of experience who are eager to grow in the sales field.Key Responsibilities:- Identify Potential Clients: Research and reach out to potential customers to generate leads and build a solid customer base.- Conduct Sales Presentations: Present our products and services to clients, highlighting their benefits to persuade them to make a purchase.- Maintain Client Relationships: Build strong relationships with existing clients to ensure satisfaction and encourage repeat business.- Meet Sales Targets: Set personal sales goals and strive to achieve or exceed them, contributing to the overall success of the sales team.- Collaborate with Team Members: Work closely with other sales team members to share insights, strategies, and best practices.- Provide Feedback: Share customer feedback with the management team to help improve products, services, and customer experience.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with clients. A basic understanding of sales principles and practices is essential. Strong interpersonal skills will help in building relationships and working with team members. The ideal candidate should be goal-oriented, with a positive attitude and the ability to adapt to changing situations. A Higher Diploma or equivalent in business, marketing, or a related field is preferred. Proficiency in using basic office software and communication tools is necessary for efficient workflow.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Ghaziabad
Customer Handling Customer Relationship Management Email Communication MS Excel Quotation Preparation Payment Follow-up Justdial Inquiry Handling
We are looking for a Customer Relationship Executive based in Ghaziabad to join our team. This role is ideal for female candidates with 0 to 1 year of experience and requires a 12th-grade pass. As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:- Customer Support: Assist customers with inquiries and issues, providing prompt and effective solutions to enhance their experience.- Relationship Building: Develop and maintain positive relationships with customers through regular communication and personalized service.- Feedback Collection: Gather customer feedback and share insights with the team to help improve our products and services.- Record Keeping: Maintain accurate records of customer interactions and transactions to ensure a comprehensive understanding of customer needs.- Coordination with Teams: Collaborate with different departments to resolve customer issues and provide a seamless experience.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with customers. Patience and a friendly attitude are essential for understanding and addressing customer concerns. Basic computer skills, including familiarity with MS Office, are required to manage records and communications efficiently. Attention to detail is vital for accurately documenting customer interactions and feedback. A genuine desire to assist customers and improve their experience is crucial for success in this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kanpur
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
As an Airport Terminal Services Agent in Kanpur, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. You will assist passengers with various services and help maintain airport operations effectively.Key Responsibilities:- Passenger Check-in: Help passengers check in for their flights, ensuring they have the correct documents and luggage.- Baggage Assistance: Provide support for passengers regarding baggage handling, including lost luggage inquiries.- Boarding Process: Ensure the boarding process runs efficiently by verifying passenger details and assisting with boarding announcements.- Customer Service: Address passenger questions and concerns, offering information about flights, services, and airport policies to improve their experience.- Emergency Procedures: Familiarize yourself with emergency procedures and protocols, ensuring passenger safety during any situation.Required Skills and Expectations:- Communication Skills: You must communicate clearly and effectively with passengers, coworkers, and airline staff, assisting in a friendly manner.- Problem-Solving Ability: You should be capable of handling unexpected situations calmly and finding solutions quickly.- Attention to Detail: Paying attention to small details is essential, especially when dealing with passenger information and baggage.- Team Player: Collaborating with other staff members is vital to maintain a seamless operation in a busy environment.- Basic Computer Knowledge: Familiarity with basic computer operations will help you manage check-in systems and update passenger information. This role is well-suited for individuals with a passion for customer service and a desire to work in a dynamic airport environment.
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  • 3 - 5 yrs
  • Azamgarh
Agriculture Sales Horticulture Agri Sales Farmer Relationship Management Field Sales Lead Generation Customer Handling Sales & Marketing Crop Knowledge Communication Skills Market Development Team Coordination
HM Agri One India LLP is hiring an Agriculture Sales Officer for Azamgarh. The candidate will be responsible for field sales, farmer relationship management, lead generation, product promotion, customer follow-up, and achieving sales targets.Qualification: B.Sc./M.Sc. Agriculture or Horticulture with 3-5 years of relevant experience. Good communication and field-sales skills required.Salary: 8,000-18,000 + IncentivesTraining: 1 MonthStay Support: Provided by CompanyLocation: Azamgarh, Uttar Pradesh
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  • 2 - 5 yrs
  • 3.3 Lac/Yr
  • Hapur
Mechanical Knowledge Technical Expertise Team Management Customer Service Inventory Management Workshop Supervisor Workshop Coordinator Mechanical Maintenance Handling Customer Queries Equipment Maintenance Decision Making Manufacturing Supervisor Warranty Handling Problem Solving Communication Organizational Skills
We are looking for a dedicated Workshop Manager to oversee the daily operations of our workshop in Hapur. The ideal candidate will have 2 to 5 years of experience in a similar role and will be responsible for managing the team and ensuring efficient workflow.Key Responsibilities:- Team Supervision: Oversee and manage workshop staff, ensuring that they are productive and well-coordinated in their tasks.- Schedule Management: Create and maintain work schedules for the team to ensure that all projects are completed on time.- Quality Control: Regularly inspect ongoing work to make sure it meets the required standards and specifications.- Inventory Management: Monitor workshop supplies and materials, ensuring that inventory levels are adequate and ordering new stock as needed.- Health and Safety Compliance: Ensure that all workshop operations adhere to safety regulations and that staff follow safety protocols.- Customer Interaction: Communicate with clients regarding project updates, timelines, and any issues that may arise, maintaining strong customer relationships.Required Skills and Expectations:The candidate should possess strong leadership and communication skills to effectively manage the team and collaborate with clients. A solid understanding of workshop operations, including equipment handling and maintenance, is essential. The ability to solve problems quickly and efficiently will be necessary. The ideal candidate should be detail-oriented and organized, with a proactive approach towards improving workshop processes. A background in technical work or knowledge of machinery is preferred.
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  • Fresher
  • 2.0 Lac/Yr
  • Noida
Communication English Speaker Customer Management Problem Solving CRM Sales Lead Follow-ups Customer Communication
We are looking for a Tele Caller to join our team in Noida. This is a full-time position specifically for female candidates, and you will work from our office. Key Responsibilities:- Make Outbound Calls: Reach out to potential clients or customers to offer products or services, ensuring effective communication and a friendly approach.- Follow-Up Calls: After initial contact, follow up with leads to provide additional information and encourage interest in our offerings.- Maintain Records: Keep accurate records of conversations and customer interactions in our database to track engagement and follow-ups.- Address Customer Queries: Answer any questions from clients promptly and professionally to help them understand our products or services.- Achieve Targets: Work towards meeting daily and monthly calling targets to contribute to overall team success.Required Skills and Expectations:- Good Communication Skills: You should be able to speak clearly and confidently to convey information effectively.- Positive Attitude: A friendly and enthusiastic demeanor is vital to create a good impression on clients during calls.- Basic Computer Skills: Familiarity with basic computer tasks will help you maintain records and navigate customer management systems.- Adaptability: Be ready to learn and adjust your approach based on feedback and client responses.- Team Player: Ability to work well with colleagues and contribute to a supportive team environment. If you have a passion for communication and are eager to start your career, we encourage you to apply!
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Customer Care Executive (1-3 Years)

Real Digital Cable LLP Agra

  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Agra
Customer Relationship Customer Care Customer Support Customer Management Call Center Customer Communication Outbound Calling Cold Calling Customer Handling Customer Service
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and support. Your tasks will include managing customer inquiries and providing solutions to enhance their experience.- Responding to Customer Inquiries: You will be responsible for promptly addressing questions and concerns from customers via phone, email, or in person. Clear and effective communication is crucial to ensure customers feel valued and understood.- Resolving Customer Issues: You will identify problems raised by customers and offer appropriate solutions. This might involve troubleshooting or coordinating with other departments to solve more complex issues.- Maintaining Customer Records: Accurate documentation of customer interactions is essential. You will update customer profiles and track requests to improve service delivery and follow up on past interactions.- Providing Product Information: You will familiarize yourself with company products and services to provide customers with detailed information and guidance, helping them make informed decisions.- Gathering Customer Feedback: Collecting and analyzing customer feedback will be a key part of your role. This information can help improve products and services while showing customers that their opinions matter.Required skills and expectations include having a degree in fields such as B.A, B.B.A, B.Com, B.Ed, or B.Sc. Candidates should possess strong verbal and written communication skills, attention to detail, and problem-solving abilities. A positive attitude and a commitment to customer satisfaction are essential in creating a loyal customer base. Prior experience in customer service is preferred, showing your ability to handle various customer interactions effectively.
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  • 0 - 4 yrs
  • 4.3 Lac/Yr
  • Noida Sector 8
Follow-up Prospecting Product Knowledge Customer Outreach Team Collaboration Lead Generation Cold Calling Pipeline Management Communication Skills
We're Hiring! Sales Development Representative - Alibaba (Noida)Join a Global Leader in B2B E-commerce! We're looking for ambitious, driven Sales Development Representatives to join our dynamic team at Alibaba.com - a leading global B2B trade platform connecting 40M+ buyers with sellers worldwide. The OpportunityAre you passionate about sales, have exceptional communication skills, and ready to work with US-based clients? This could be your next career move!
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  • 1 - 4 yrs
  • Sigra Varanasi
Customer Relationship BFSI HNI Acquisition Negotiation Skills
We are looking for a dedicated Relationship Manager based in Sigra, Varanasi, to build and maintain strong relationships with clients. This role is ideal for a female candidate with 1 to 4 years of experience in client relations. Key Responsibilities:- Client Engagement: Establish and maintain trust with clients through regular communication, ensuring their needs are met and concerns addressed promptly.- Account Management: Oversee a portfolio of assigned clients, ensuring high levels of satisfaction and retention, while identifying opportunities for upselling services.- Problem Solving: Act as the main point of contact for client inquiries and issues, providing effective solutions in a timely manner.- Feedback Collection: Gather client feedback and insights to improve services or products, sharing this information with the relevant teams for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills, with the ability to convey information clearly and persuasively. A proactive approach and strong problem-solving capabilities are essential. Candidates should be organized and detail-oriented, capable of managing multiple client relationships simultaneously. A good understanding of client needs and market trends will help foster successful relationships. Proficiency in using CRM software and basic computer applications is desired. A graduate degree is required, and prior experience in a similar role will be an advantage.
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Lucknow
Customer Management Customer Relationship
Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.
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Looking For Sales Manager

Eagle Forgings Pvt. Ltd

  • 5 - 10 yrs
  • Noida Sector 80
Customer Relationship Sales Operations Retail Sales Direct Sales
We are seeking a dedicated Sales Manager to oversee our sales team and drive revenue growth in Sector 80. The ideal candidate will have 5 to 10 years of experience in sales, with a proven track record in managing teams and achieving targets.Key Responsibilities:- Lead and Manage Sales Team: Oversee daily operations of the sales team, providing guidance and support to ensure they meet their objectives.- Develop Sales Strategies: Create effective sales strategies to boost market presence and drive sales growth, ensuring alignment with company goals.- Set Targets and Monitor Performance: Establish sales targets for the team and regularly assess their performance against these goals to identify areas for improvement.- Build Customer Relationships: Foster strong relationships with customers, addressing their needs and concerns to enhance customer satisfaction and loyalty.- Conduct Market Research: Analyze market trends and competitor activity to identify new opportunities for growth and adapt strategies accordingly.- Prepare Reports: Generate detailed reports on sales performance, market conditions, and team achievements to inform upper management decisions.Required Skills and Expectations:The ideal candidate should have strong leadership skills, with the ability to motivate and inspire a team. Excellent communication skills are essential for building relationships with customers and stakeholders. A solid understanding of sales principles and experience in achieving sales targets is needed. Candidates should be self-motivated and capable of working under pressure to meet deadlines. Proficiency in data analysis and report generation is also crucial for this role. Being detail-oriented and proactive in problem-solving will be beneficial.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Gorakhpur
Team Management Flight Operations Performance Evaluation Problem-solving Safety Regulations Time Management Budget Management Crisis Management Decision-making Emergency Procedures Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are looking for a motivated Airline Manager to join our team in Gorakhpur, India. The ideal candidate should be enthusiastic, detail-oriented, and ready to grow in the aviation industry.Key Responsibilities:1. Daily Operations Management: Oversee daily airline operations, ensuring flights run on time and meet safety standards. You will monitor schedules and coordinate with various teams.2. Customer Service: Provide excellent customer support by addressing passenger inquiries and resolving issues. You will work to enhance passenger experience and satisfaction.3. Team Coordination: Collaborate with pilots, ground crew, and other staff to ensure smooth operations. Effective communication is essential to manage and guide team efforts.4. Compliance with Regulations: Ensure adherence to aviation regulations and company policies. You will need to stay updated on industry standards and implement necessary protocols.5. Data Management: Maintain accurate records of flight data and passenger information. You will handle reports and documentation with attention to detail.Required Skills and Expectations:Candidates should be at least a 10th-grade pass with a strong willingness to learn. Good communication skills and the ability to work in a team are essential. A basic understanding of airline operations will be advantageous. Flexibility and a positive attitude towards challenges are important for success in this role. Being organized and capable of multitasking is key.
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Looking For Sales Manager

Abode Infra India

  • 3 - 5 yrs
  • 4.8 Lac/Yr
  • Greater Noida
Customer Relationship Real Estate Sales Leadership Market Analysis
About the jobReal Estate Sales Manager About Abode Infra IndiaABODE INFRA INDIA, is a forward-thinking real estate company based in Noida, committed to transforming the way India invests, lives, and grows. The company focuses on making land ownership accessible, affordable, and financially rewarding for individuals across all income segments.With a vision to democratize real estate investment, ABODE INFRA INDIA is creating opportunities that combine security, affordability, and assured returns, empowering people to participate in India.
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Direct Walk-In For Field Sales Executive - Noida Sector 58

Kinetic Facilities Management Pvt. Ltd.

  • 1 - 3 yrs
  • Noida Sector 58
Customer Relationship Corporate Sales Retail Sales Marketing Communication Management Skills Direct Sales Field Sales b2c Marketing Field Marketing
Job Title: Sales Executive (ATL, BTL & Field Marketing) Location: Noida (Field Sales) Experience: 1-2 Years
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Female Networking Manager

Arijita Freelance

  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Pilibhit
Tele Sales Officer Communication Customer Management Customer Relationship
We are looking for a skilled Network Manager to join our team in Pilibhit. The ideal candidate will be responsible for overseeing the organization's network infrastructure and ensuring its efficiency and security.Key Responsibilities:- Network Design and Implementation: Plan and execute network setups to meet organizational requirements, ensuring optimal performance and reliability.- Monitoring Network Performance: Regularly check the network to identify any issues, ensuring fast and uninterrupted service for users.- Troubleshooting and Support: Address network problems promptly, providing solutions to minimize downtime and maintain productivity.- Security Management: Implement security protocols to protect sensitive data and prevent unauthorized access, maintaining high levels of data integrity.- Collaboration with IT Team: Work closely with other IT professionals to align network strategies with overall company objectives and to support technology enhancements.- User Training and Support: Provide training and assistance to staff members on network systems and best practices to ensure smart use of networking resources.The successful candidate should possess excellent analytical skills and have a solid background in networking technologies. A degree in a relevant field such as B.A, B.Sc, or B.Com is required. The role demands a proactive approach, attention to detail, and strong problem-solving abilities. The ideal applicant should also demonstrate effective communication skills and the ability to work collaboratively in a team environment.
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  • 5 yrs
  • 8.5 Lac/Yr
  • Chiranjiv Vihar Ghaziabad
Customer Relationship Direct Sales Communication Skills Sales Strategy
We are seeking a motivated Sales Manager to join our team in Chiranjiv Vihar. The ideal candidate will have a strong background in sales and the ability to lead a team effectively. This role requires a dedicated and proactive approach to achieving sales targets.Key Responsibilities:- Team Leadership: You will oversee a sales team, guiding them to meet sales goals. This involves training new team members and motivating the existing staff to improve their performance.- Sales Strategy Development: You will create and implement effective sales strategies that align with company goals. This requires understanding market trends and adapting strategies accordingly.- Client Relationship Management: Building and maintaining strong relationships with clients is essential. You will be responsible for ensuring high levels of customer satisfaction and addressing any concerns that may arise.- Performance Tracking: You will analyze sales data and team performance to evaluate success. This allows for adjustments in strategy and to recognize top performers within the team.- Reporting: You will prepare regular sales reports for management to provide insights into the teams performance and market conditions.Required Skills and Expectations:The ideal candidate should have at least 5 years of experience in sales, preferably in a managerial role. Strong communication and negotiation skills are vital, along with the ability to motivate a team. Experience in developing sales strategies and managing client relationships is necessary. A results-oriented approach with a proven track record of meeting or exceeding sales targets is expected. A proactive and positive attitude will help in thriving within a fast-paced environment.
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  • Fresher
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- Responding to Customer Inquiries: Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- Troubleshooting Issues: Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- Maintaining Customer Records: Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- Following Up with Customers: Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- Excellent Communication Skills: You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- Problem-Solving Abilities: A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- Customer-Oriented Mindset: Being focused on customer needs and striving to enhance their experience is crucial for this position.- Basic Computer Proficiency: Familiarity with common software applications is required to handle customer interactions efficiently.- Adaptability: As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Lucknow
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
As an Airport Terminal Services Agent, you will play a vital role in ensuring smooth operations at the airport. Your main duties will include assisting passengers, managing flight information, and providing excellent customer service.Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to enhance their travel experience.- Flight Information Management: Monitor and communicate flight statuses, ensuring passengers are kept informed of any changes or delays.- Customer Service: Address passenger inquiries and concerns with a friendly and professional attitude, ensuring satisfaction.- Safety and Security Checks: Conduct safety checks and ensure that all procedures are followed to maintain a safe airport environment.- Collaboration with Airlines: Work closely with airline staff to coordinate services, share information, and resolve any issues that arise.Required Skills and Expectations:- Effective Communication: Strong verbal skills are essential for interacting with passengers and fellow employees.- Problem-Solving Skills: Ability to quickly address and resolve passenger issues efficiently and effectively.- Team Player: Willingness to work collaboratively with a diverse team in a fast-paced environment.- Adaptability: Be flexible and ready to handle various tasks as needed, reflecting the dynamic nature of airport operations.- Basic Computer Skills: Familiarity with computer systems for check-in and flight information management is preferred.This role is suitable for individuals who are motivated, customer-focused, and eager to contribute to a positive airport experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
As a Ground Hostess in Kanpur, India, you will play a crucial role in ensuring a positive guest experience. You will be the friendly face of our organization, assisting passengers during their travel process.Key Responsibilities:1. Customer Assistance: Greet and assist passengers as they check-in and provide information about flights, schedules, and services.2. Baggage Handling: Help manage passenger luggage, ensuring that bags are checked in correctly and safely.3. Check-In Processes: Perform check-in procedures efficiently, verifying passenger documents and issuing boarding passes.4. Safety and Security: Ensure all safety protocols are followed by monitoring passenger movements at check-in and boarding areas.5. Problem-Solving: Address passenger inquiries, complaints, and issues promptly, providing solutions to enhance their travel experience.Required Skills and Expectations:To be successful in this role, you should have excellent communication skills and a friendly, approachable demeanor. Being a team player is essential, as you will work closely with other staff members. A basic understanding of customer service practices is beneficial, even for those with little experience. You should also be organized and detail-oriented to manage multiple tasks simultaneously. Since this job requires face-to-face interaction with passengers, a professional appearance and a positive attitude are crucial. Flexibility in working hours is important, as you may work on weekends and holidays to meet operational needs.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
As a Ground Hostess in Lucknow, you will play a vital role in ensuring that passengers have a pleasant experience at the airport. You will assist travelers with check-in processes, provide information, and help with boarding procedures. Your key responsibilities will include:1. Passenger Assistance: Welcome passengers at the airport and provide them with information regarding flights, check-in procedures, and other services. Your friendly demeanor will help create a positive atmosphere.2. Check-in Support: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and ensuring baggage is correctly handled. Your attention to detail will ensure a smooth check-in experience.3. Boarding Coordination: Facilitate boarding for passengers, ensuring that procedures are followed efficiently. This includes managing queues and assisting passengers with special needs.4. Customer Service: Address any passenger inquiries or concerns with professionalism and empathy. Good communication skills will help you resolve issues effectively.5. Safety Awareness: Ensure that all safety protocols are followed and that passengers are informed about relevant guidelines. Your vigilance will contribute to overall safety at the airport.To be successful in this role, you should have excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. You should also be a team player, capable of handling stressful situations with grace. A 12th-grade education is required, and prior experience is not mandatory, making this a great opportunity for recent graduates.
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  • 3 - 9 yrs
  • 2.5 Lac/Yr
  • Kanpur
Generate Quotation & Taking Follow-up Maintain Relation With The Customer Generate Lead Tender Tender Executive Bid Management BID BID Proposal Walk in
Need a Tender Executive for a very reputed company situated in Kanpur, Utter Pradesh. It's a manufacturer company.Salary - 15 K to 20KExperience - 3 to 9 yearsJob descriptionSearch & prepare TendersGenerate leads & get the orderMaintain Relation with the CustomerThorough understanding of marketing & negotiating techniquesProven experience as a Pre Sales or relevant roleGenerate quotation & taking follow-upRequired Candidate profileSkill - Inquiries, Prepare & send QuotationsPrepare Performa InvoiceDispatch coordinationCovering letter
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Lucknow
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Google API Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service Conflict Res
As an Airport Representative in Lucknow, you will be the first point of contact for travelers, helping ensure a smooth and pleasant airport experience. This role is ideal for those who enjoy interacting with people and providing excellent customer service. Key Responsibilities:- Greeting Passengers: Welcome travelers as they arrive at the airport, providing them with essential information and assistance.- Assisting with Check-In: Help passengers with the check-in process, guiding them on the necessary steps and requirements for their flights.- Providing Information: Answer questions about flight schedules, baggage policies, and airport services, ensuring passengers are well-informed.- Resolving Issues: Address any problems or concerns that passengers may encounter, offering solutions or directing them to the appropriate personnel.- Maintaining Communication: Collaborate with airline staff and other airport personnel to ensure timely and effective communication regarding passenger needs and flight operations.Required Skills and Expectations:Candidates should be friendly and approachable, with strong communication skills. A customer-focused attitude is essential, as you will interact with diverse individuals daily. Attention to detail is crucial for accurately providing information and assisting with check-in processes. Ability to work in a fast-paced environment and handle stressful situations calmly is also important. We welcome applicants with 0 to 5 years of experience; a minimum of a 12th-grade education is required. A passion for helping others will be key to your success in this role.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Varanasi
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Google API Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service Conflict Res
As an Airport Passenger Service Associate in Varanasi, you will play a key role in enhancing the travel experience for passengers at the airport. This position is ideal for individuals eager to provide excellent customer service and ensure smooth airport operations.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers with check-in processes, boarding procedures, and baggage handling, ensuring they feel welcomed and supported throughout their journey.2. Information Provision: Provide clear and accurate information regarding flight schedules, gate changes, and airport services to help passengers navigate the airport with ease.3. Problem Solving: Address and resolve passenger inquiries and concerns effectively, ensuring a satisfactory experience even in challenging situations.4. Documentation Handling: Verify passenger identification and boarding passes, ensuring compliance with airline regulations and enhancing security processes.5. Team Collaboration: Work closely with other airport staff and departments to ensure coordinated efforts in delivering exceptional service and maintaining efficient operations.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a customer-focused mindset are essential for this role. Ideal applicants should demonstrate reliability, and the ability to work in a fast-paced environment, showing a readiness to learn and adapt. Prior experience in customer service is a plus, but not mandatory; enthusiasm and a willingness to serve are equally important.
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Lucknow
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination Customer Relationship Aviation Ground Staff Activities Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Holiday Packages
We are looking for an Airport Ticketing Executive in Lucknow, India, who will handle ticket sales and customer inquiries at the airport. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. Key Responsibilities:1. Ticket Sales: Assist customers in booking flight tickets by providing accurate information on flights, schedules, and prices.2. Customer Service: Provide excellent support to travelers, addressing their questions and concerns regarding ticketing and travel arrangements.3. Reservation Management: Keep track of all bookings and cancellations in the system to ensure accurate record-keeping.4. Payment Processing: Handle ticket payments and issue receipts in compliance with company policies.5. Collaboration with Airlines: Work closely with airline representatives to resolve any issues related to ticketing and rerouting as needed.Required Skills and Expectations:The ideal candidate should have strong communication skills to interact with customers effectively. Attention to detail is vital for managing bookings accurately. Basic computer skills are necessary for handling ticketing software and other office applications. Candidates should be able to work in a fast-paced environment and maintain professionalism under pressure. A friendly and approachable demeanor is essential to creating a positive experience for travelers. Punctuality and reliability are key traits that we value in our Airport Ticketing Executive.
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  • Fresher
  • Varanasi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Varanasi. This is a full-time work-from-home position ideal for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, assisting them with inquiries and resolving issues.Key Responsibilities:1. Customer Support: Respond to customer inquiries via phone, email, or chat in a polite and professional manner. Your ability to communicate effectively will ensure customer satisfaction. 2. Issue Resolution: Identify customer issues and provide timely solutions. You will need to listen carefully and offer appropriate solutions to ensure a positive experience.3. Order Management: Assist customers with order placements, changes, and cancellations. This includes guiding customers through the processes smoothly.4. Feedback Collection: Gather customer feedback to improve services. Your insights will help us understand customer needs and enhance our offerings.5. Documentation: Maintain accurate records of customer interactions and transactions. This will enable us to track service quality and improve our response strategies.Required Skills and Expectations:Successful candidates should have strong communication skills in English and any local language, along with a pleasant and patient demeanor. You should possess basic computer skills and be comfortable using various software tools. Adaptability and problem-solving abilities are essential to meet customer needs efficiently. A commitment to providing excellent customer service will be key to your success in this role.
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  • Fresher
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. Responding to Customer Inquiries: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. Resolving Issues: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. Maintaining Records: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. Providing Product Knowledge: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. Following Up: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.
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  • Fresher
  • Aligarh
Customer Relationship Customer Care Customer Service Customer Support Customer Management Customer Communication Call Center Customer Handling
We are looking for a Customer Care Executive to join our team. This is a full-time work-from-home position based in Aligarh. Ideal candidates will be freshers with a minimum education of passing the 12th grade.Key Responsibilities:- Answer Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide information about products and services, helping customers understand what we offer.- Resolve Issues: Address customer complaints and concerns promptly. You will work to resolve issues efficiently to ensure customer satisfaction.- Document Interactions: Keep accurate records of customer interactions and transactions. This helps in tracking the progress of issues and providing updates to customers.- Offer Product Recommendations: Suggest products or services that meet the customer's needs. Youll use your knowledge to guide customers toward the best choices.- Maintain a Positive Attitude: Provide friendly and professional service. Building good relationships with customers is key to our success.Required Skills and Expectations:- Excellent Communication Skills: You should be able to speak clearly and listen carefully, ensuring that customers feel heard and understood.- Problem-Solving Abilities: Strong analytical skills are important for resolving issues. You should be able to think quickly and find effective solutions.- Basic Computer Knowledge: Familiarity with computer systems and software is necessary for managing customer interactions.- Customer-Oriented Mindset: A passion for helping others and the ability to maintain a positive attitude even in difficult situations is crucial. This role is perfect for those looking to start a career in customer service.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Hapur
Problem-solving Project Management Technical Knowledge Safety Regulations Customer Inter Customer Interaction Quality Control Manpower Handling Time Management Tool Maintenance Inventory Controller
As a Workshop Incharge, you will help manage the daily operations of the workshop to ensure that everything runs smoothly and efficiently. Key Responsibilities:- Supervise Workshop Operations: Oversee daily activities in the workshop, ensuring that all tasks are completed on time and meet quality standards.- Manage Staff: Lead a team of technicians and workers, coordinating their activities and providing necessary training to improve skills and productivity.- Maintain Inventory: Keep track of tools, equipment, and spare parts, ensuring that the workshop is well-stocked and resources are used efficiently.- Quality Control: Monitor the quality of work performed in the workshop, ensuring adherence to safety and quality standards.- Customer Interaction: Address customer queries and concerns related to repairs or services, maintaining a good relationship with clients to enhance customer satisfaction.- Report Generation: Prepare regular reports on workshop activities, including performance metrics and any issues that arise, to assist in decision-making.Required Skills and Expectations:A 12th-grade education is required, preferably with experience ranging from 1 to 3 years in a workshop environment. The candidate should possess strong leadership and communication skills to effectively manage and motivate the team. Proficiency in technical tasks, along with an understanding of workshop safety protocols, is important. Additionally, candidates should be organized and able to prioritize tasks, ensuring that the workshop operates efficiently. The position requires a male candidate, as specified.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Hapur
Workshop Coordinator Workshop Supervisor Handling Customer Queries Commercial Vehicle Mechanical Maintenance Workshop Incharge Workshop Service Advisor Workshop Manager
Hero Globe Agency is seeking an experienced and leadership-driven Workshop Manager to oversee our two-wheeler service workshop in Hapur. You will manage daily operations, lead a team of mechanics, ensure high-quality bike repairs, and maximize customer satisfaction.Key Responsibilities:Operations: Supervise daily workshop workflow, bike servicing, and repairs.Team Leadership: Manage, train, and motivate mechanics and technicians.Inventory Control: Monitor auto parts stock, ordering replacements as needed.Quality Assurance: Inspect vehicles post-repair to meet company standards.Customer Service: Handle customer queries, provide cost estimates, and resolve complaints.Required Skills & QualificationsTechnical Expertise: Deep knowledge of two-wheeler mechanics and advanced troubleshooting.Part Knowledge: Strong understanding of genuine automobile and auto parts.Experience: Minimum 2-5 years working in a bike workshop or automobile service center.Management: Proven experience leading a technical team and managing inventory.Communication: Clear verbal communication skills to interact with clients and staff.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Hapur
Mechanical Knowledge Customer Service Workshop Incharge Workshop Service Advisor Workflow Management Inventory Controller Quality Control Safety Procedures Problem Solving Inventory Management
As a Workshop Supervisor, your main role will be to oversee daily operations in the workshop, ensuring that all activities run smoothly and efficiently. Key Responsibilities:- Supervise Workshop Activities: Monitor all work being completed in the workshop, ensuring adherence to safety protocols and quality standards.- Manage Staff: Lead and motivate a team of workers, providing guidance and support to ensure tasks are completed on time and to a high standard.- Coordinate Work Schedules: Develop daily work schedules for the team, making sure that resources are utilized effectively and that deadlines are met.- Quality Control: Inspect finished work and materials to ensure that they meet required specifications and quality standards, addressing any issues promptly.- Maintain Equipment: Oversee the maintenance and repair of workshop equipment, ensuring that all tools are in good working condition to prevent delays in work.- Report Progress: Keep accurate records of daily activities and progress, providing updates to upper management as needed.Required Skills and Expectations:You should have a minimum of 1-3 years of experience in a workshop environment, showcasing your ability to manage people and processes. A 12th-grade education is essential. We expect you to be physically fit, as some tasks may require manual labor. Strong leadership, communication, and problem-solving skills are vital for this role. You must be detail-oriented, ensuring high-quality outputs while maintaining a safe working environment. As this role requires being present in the office, reliability and a strong work ethic are crucial.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Varanasi
Team Management Flight Operations Performance Evaluation Problem-solving Safety Regulations Time Management Budget Management Crisis Management Decision-making Emergency Procedures Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are seeking a friendly and enthusiastic Airport Guest Relationship Executive in Varanasi. This entry-level position is perfect for individuals who enjoy helping others and want to build their careers in the hospitality industry.Key Responsibilities:1. Guest Assistance: Greet and assist passengers as they arrive at the airport, ensuring a warm welcome and providing helpful information about flights, facilities, and services.2. Problem Resolution: Address guest queries and concerns promptly and professionally, coordinating with relevant departments to resolve any issues effectively.3. Service Promotion: Inform guests about additional services available at the airport, including lounges, transportation options, and shopping facilities, and encourage them to utilize these services.4. Operational Support: Collaborate with airport staff to ensure smooth checking in and boarding processes, helping to maintain an efficient experience for all passengers.5. Feedback Collection: Gather guest feedback and suggestions to help improve service quality, and share insights with management for continuous improvement.Required Skills and Expectations:Candidates should have completed their 10th grade and possess strong communication skills in English and Hindi. The ability to remain calm under pressure and handle challenging situations with a positive attitude is essential. A passion for customer service and a willingness to learn and grow in a fast-paced environment will greatly benefit applicants. Being punctual and reliable is crucial, as this role requires attendance during busy travel periods.
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