Array ( [0] => service-desk [1] => pune ) Service Desk Jobs in Pune,Service Desk Job Vacancies in Pune Maharashtra
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Service Desk Job Vacancies in Pune

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Hiring For Front Office Executive

Mehta Hospital

  • 2 - 7 yrs
  • 5.0 Lac/Yr
  • Baramati Midc Pune
Data Management Microsoft Office Receptionist Activities Problem Solving Telephone Handling Customer Service Convincing Power Interpersonal Skills Written Communication Front Desk Office Work Coordination Skills Administrative Skills Basic Computer Skills Presentable
As a Front Office Executive, you will play a vital role in the daily operations of our office. Your main responsibility will be to manage the front desk and ensure a welcoming environment for visitors and staff.**Key Responsibilities:**- **Greet and Assist Visitors:** You will be the first point of contact for clients and guests, providing them with a friendly welcome and guiding them to the appropriate departments or personnel.- **Manage Incoming Calls:** You will handle phone inquiries, transferring calls to the relevant staff and taking messages when necessary to maintain smooth communication flow.- **Maintain Reception Area:** You will ensure that the front office area is clean, organized, and presentable, contributing to a professional atmosphere.- **Schedule Appointments:** You will assist in coordinating meetings and appointments for staff, ensuring that schedules are managed effectively.- **Handle Administrative Tasks:** Tasks may include managing correspondence, maintaining office supplies, and performing basic clerical duties to support the team.**Required Skills and Expectations:**The ideal candidate should have a bachelor's degree (B.A, B.B.A, B.Sc, or a relevant professional degree) and 2 to 7 years of experience in a similar role. Strong communication skills are essential, as you will need to interact with various stakeholders. You should be proficient in office software and have good organizational abilities to manage multiple tasks efficiently. A friendly demeanor and a professional attitude are necessary to create a positive first impression.
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Female - Hiring Sales Coordinator For Bhosari MIDC Pune

Infinity Technology

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Bhosari MIDC Pune
Microsoft Office Service Desk Customer Care Sales Administration Order Processing
- Coordinate sales activities, including lead generation and follow-ups- Manage sales pipeline, update CRM, and track progress- Assist in preparing sales proposals, quotes, and presentations- Coordinate with teams (production, logistics, service) for customer deliveries- Handle customer queries, escalate issues as needed- Support sales team in achieving targets and expanding business
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Hiring For 12th Pass Freshers - Desktop Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Hinjewadi Pune
Networking Hardware Networking Desktop Support Service Desk Troubleshooting Skills Computer Networking Laptop Support
We are looking for a Desktop Engineer to join our team in Hinjewadi, Pune. This entry-level position is ideal for individuals who are eager to start their careers in IT support and have a passion for problem-solving and technology.Key Responsibilities:- **Technical Support**: Provide assistance to users with hardware and software issues. Troubleshoot problems effectively and ensure timely resolution to enhance user experience.- **System Maintenance**: Regularly check and maintain desktop systems to ensure they operate smoothly. This includes updates, installations, and configuration of software applications.- **User Onboarding**: Help set up new employees
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Female - Service Desk Coordinator - Full Time

Precision Weighing Systems

  • Fresher
  • 1.5 Lac/Yr
  • Bibwewadi Pune
Service Desk Tools Knowledge Base Analytical Thinking Documentation Customer Support Problem Solving
Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement
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Jobs by Related Category

Support Technician - Full Time - Freshers

Poona Pneumatic Pvt Ltd

  • Fresher
  • Female
  • Bhosari MIDC Pune
Microsoft Office Retail Sales Service Desk Customer Support Payment Followup
Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund
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Walk-In Interview For Sales Coordinator (Male)

Meticulous Networking Private Limited

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Baner Pune
Networking Hardware Sales B2B Sales ISP Engineer Telecom Sales Service Desk Channel Sales
Sell solutions like CCTV, Access Control, Networking, Servers, Firewalls, Wi-Fi Solutions, etc.Understand customer infrastructure needs and work with the technical team for solution designing.Prepare technical proposals, RFP responses, and quotations.Manage full sales cycle from prospecting to closure.Identify companies requiring laptops/desktops/IT equipment on rent.Present rental plans (monthly/yearly) and negotiate pricing.Prepare proposals, quotations, and rental agreements.Coordinate with operations for equipment delivery and pick-up.Daily field visits and client meetings (B2B focus).Identify new market opportunities and generate fresh leads.Maintain CRM, sales pipeline, and reporting.Build strong customer relationships and ensure repeat business.Achieve sales targets across all business segments
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Office Assistant (Freshers) Bhopal

Indo Job Solutions

Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Senior Technical Support Executive ( International Voice)

GHRS Training LLP

  • 1 - 5 yrs
  • 5.5 Lac/Yr
  • Pune
Laptop Support Hardware Support Snow Service Now Service Now Ticketing Technical Voice Process International Voice DNS DHCP Helpdesk Helpdesk Operations Ticketing Tools L1 Support Service Desk Management
Designation - Sr. Technical Process ExecutiveMin 1 Yr Exp Into Technical Support International VoiceMust Have - Service Desk VoiceAny GraduateCTC - Up to 5.5 LPA + Allowances and IncentivesWork From Office24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM)5 Days Working 2 Days Rotational OffAbsconded Cases Not ConsiderableNotice - Immediate Joiners
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Jobs by Popular Location

Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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Desktop Support Engineer - Pune

Cybaem

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Pune
Networking Hardware Networking Computer Hardware Desktop Support IT Helpdesk Desktop Administration IP Addressing LAN-local Area Network Service Desk OS Installation
Key ResponsibilitiesInstall, configure, and maintain desktops, laptops, printers, and peripherals.Provide support for Windows / macOS / Linux operating systems and applications.Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN).Handle user queries related to software, email, antivirus, and office applications.Manage Active Directory (user accounts, password resets, access permissions).Perform system upgrades, patch updates, and security configurations.
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Sales Coordinator Jobs For Freshers - Pune

ICRS

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Chakan Pune
Microsoft Office Corporate Sales Sales Administration Coordination Skills Customer Support Service Desk Order Processing
SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING
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Desktop Support Engineer (Male)

Minitek Systems India Pvt. Ltd.

Networking Hardware Networking Server Support Service Desk IP Addressing Hardware Installation Desktop Administration Laptop Support LAN-local Area Network Desktop Support IT Helpdesk
Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.
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Hiring For Higher Secondary Freshers - Front Office Executive

Laptop Store

Good Communication Skills Tele Caller Microsoft Office Receptionist Activities Problem Solving Convincing Power Coordination Skills Office Work Front Desk Basic Computer Skills Interpersonal Skills Customer Service Data Management Written Communication Telephone Handling
need the candidate with good communication skills and telephonic ethics. need to handle the front office for telephonic round please call 7299956838 between 10.30 to 8.00 pm
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Front Office Executive (Freshers) Pune

Vidyaniketan Girls Hostel

  • 0 - 1 yrs
  • Female
  • Shivaji Nagar Pune
Data Management Customer Service Interpersonal Skills Telephone Handling Front Desk Written Communication Coordination Skills Administrative Skills
Front Office ExecutiveWe need a female with Key Skills and Qualities:Communication:Clear and Concise: Effectively communicates with tenants, owners, and vendors, both verbally and in writing. Active Listening: Attentively listens to concerns and questions, ensuring everyone feels heard. Professional Demeanor: Maintains a professional and courteous attitude in all interactions. Financial Acumen:Budgeting and Expense Management: Manages budgets effectively, controls expenses, and tracks financial performance. Rent Optimization: Understands market trends and implements strategies to maximize rental income. Financial Reporting: Provides clear and accurate financial reports to property owners. Organizational Skills:Time Management: Prioritizes tasks and manages time efficiently to meet deadlines. Record Keeping: Maintains accurate and organized records of tenant information, leases, and property maintenance. Attention to Detail: Pays close attention to detail to ensure compliance and accuracy. Problem-Solving:Proactive Approach: Identifies and addresses potential issues before they escalate. Conflict Resolution: Effectively resolves disputes between tenants and owners. Quick Response Times: Responds promptly to tenant inquiries and maintenance requests. Legal Knowledge:Compliance: Ensures compliance with local, state, and federal laws and regulations. Lease Agreements: Understands and enforces lease agreements. Customer Service:Tenant Satisfaction: Prioritizes tenant satisfaction and strives to create a positive living environment. Owner Relationships: Builds and maintains strong relationships with property owners. Other Important Traits:Integrity and Ethics: Maintains high ethical standards in all dealings. Adaptability: Is able to adapt to changing situations and challenges. Tech-Savvy: Proficient in using property management software and other technology tools. Marketing Skills: Effective in marketing vacant properties and attracting qualified tenants.
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Sales Coordinator (1-4 Years) - Female Candidates Required

Vidhi Corporation

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Katraj Pune
Customer Support Service Desk Customer Care Coordination Skills Microsoft Office
We are seeking a dynamic Backoffice and Sales Coordinator to join our team. This role will primarily involve supporting our sales team with administrative tasks, coordinating sales-related activities, and ensuring smooth operations of the back office. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to multitask effectively. Experience in sales support, customer service, or administrative roles is preferred.
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Opening For Sales Coordinator

ABS International

Microsoft Office Service Desk Customer Care Sales Administration Coordination Skills Payment Followup Desktop Support Order Processing Field Service
We are a well-established construction equipment dealer in Pune, representing top brands like Volvo Excavator, SDLG, Ajax Machine, Backhoe Loader, and Wheel Loader (Manitou) across Maharashtra & Goa. With over two decades of experience, we have become a trusted industry leader, driven by our dedicated team, loyal clientele, and strong brand and banking partnerships.Position OverviewWe are seeking highly organized and proactive Sales Coordinators to support our sales team in various administrative and coordination tasks. The ideal candidates will play a key role in ensuring smooth sales operations, handling documentation, and managing customer relationships to support our ongoing growth.Key ResponsibilitiesDocument Management:Prepare and send machine clearance documents to the head office.Prepare and manage sales documentation such as Quotations, Purchase Orders (PO), and Proforma Invoices (PI).Reporting & Analysis:Prepare monthly prospect and order loss reports.Maintain an accurate invoicing report.Payment Follow-up:Follow up with clients to ensure timely collection of outstanding payments.Data Management:Upload data related to free spare parts into the system.Create terms and conditions in the system as required.Process Management:Oversee the end-to-end process from sending clearance documents to generating various sales reports.Required Skills and QualificationsBachelor's degree in Business Administration, Commerce, or a related field.1-3 years of experience in a sales support or sales coordination role (experience in the construction equipment industry is a plus).Proficient in Microsoft Office (Excel, Word, and Outlook).Strong organizational skills and attention to detail.Excellent communication and interpersonal skills.Ability to work independently as well as part of a team.Key CompetenciesHigh level of accuracy and attention to detail.Strong time management skills to meet tight deadlines.Customer service-oriented with a proacti
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Opening For System Engineer L2

Fencer Services Pvt Ltd

  • 1 - 4 yrs
  • Pimpri Chinchwad Pune
Desktop Administration Hardware Troubleshooting Network Printer Installation Remote Support Desktop Support System Administration CCNA Active Directory MCSA Configuring DHCP Technical Support ITIL Service Desk Software Services Video Co
Desktop Administration, Hardware Troubleshooting, Network Printer Installation, Remote Support, Desktop Support, System Administration, CCNA, Active Directory, MCSA, Configuring DHCP, Technical Support, ITIL, Service Desk, Software Services, Video Conferencing
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Trainee Technical Service Desk Engineer

Evision Technoserve Private Limited

Information Technology Engineer Information Technology Analyst System Analysis System Security Linux System Engineer System Engineer System Engineer L2 System Maintenance Engineer IT System Engineer Cisco Certified Network Associate Ccna AWS Cloud En
Hiring Fresher IT Support Engineer/ Hardware/ Network Engineer/ Networking/ Fresher!!!5 Days working, Flexible timing, Paid Sick Leaves, Leave encashment, Yearly Appraisal!!!Designation IT Support Engineer/ Hardware/ Network Engineer/ Networking/ FresherJob Location Kolkata, Mumbai, Bangalore, Hyderabad, PuneExperience FresherIT Support Engineer Roles and Responsibilities Installation and configuration of WAN, LAN Take care of Computer, Laptop, Networking Hardware and Software To identify, reproduce & resolve Networking problems of internal users Knowledge of web hosting Install, maintain and troubleshoot network equipment Maintain network routing Fix any hardware or software issues. Installation of Software, printers, outlook, web browsers. Perform regular maintenance checks. Keeping a record of all IT equipment.IT Support Engineer Desired Candidate Profile knowledge of routers, LANs, switches Troubleshooting and other related IT work. The Candidate should be dynamic and ready to accept the responsibility for the field maintenance and installationNote: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Job Types: Full-time, PermanentSalary Offered: 2.4 LPA to 3.5 LPA
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Front Desk Executive - New Sanghavi Pune

Vi Store

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • New Sanghavi Pune
Telephone Handling Customer Service Convincing Power Coordination Skills Problem Solving Front Desk Office Work Basic Computer Skills Data Management Written Communication Administrative Skills
Customer service in Vi mini Store
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Hiring Job Internship Fresher BCA,BSc,Graduate

Evision

Graduate Management Trainee System Engineer System Engineering System Engineer Trainee Linux System Engineer Windows System Engineer IT System Engineer Remote Support Engineer Remote Desktop Support Engineer IT Service Desk Engineer
Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064
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Call Coordinator (Full Time)

Pacific Placements and Business Consultancy Pvt. Ltd.

Service Desk Call Coordinator Walk in
Key Responsibilities:Call Handling:Answer incoming calls promptly and professionally.Make outbound calls as required, following established scripts or protocols.Provide information, answer inquiries, and direct calls to the appropriate individuals or departments.Appointment Scheduling:Schedule and coordinate appointments or meetings based on customer or client requests.Update calendars and ensure accurate information regarding appointments.Customer Service:Address customer inquiries, concerns, and requests with a focus on delivering excellent customer service.Resolve issues or escalate them to the appropriate department for resolution.Communication Coordination:Coordinate communication between internal teams, departments, and external parties.Relay messages, instructions, or information accurately and in a timely manner.Data Entry:Enter relevant information into databases or customer management systems.Maintain accurate and up-to-date records of calls, appointments, and customer interactions.Follow-Up:Conduct follow-up calls to gather feedback, confirm appointments, or ensure customer satisfaction.Document outcomes and update records accordingly.Document Handling:Manage and organize documents related to calls, appointments, and customer interactions.Ensure confidentiality and security of sensitive information.Collaboration:Collaborate with other departments, such as customer support, sales, and administration, to coordinate activities and information flow.Attend meetings to stay informed about organizational updates and changes.Quality Assurance:Monitor and ensure adherence to call handling and communication standards.Provide feedback and suggestions for improving call coordination processes.Qualifications and Skills:High school diploma or equivalent; additional education or training in customer service is a plus.Proven experience in a similar role or a customer service-oriented environment.Excellent verbal communication
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