Customer Communication Job Vacancies in Pune

SK Enterprises courier service(Uruli Kanchan, Sahajpur, Nandur,Shortapwadi,Naygoan, Peth,Theur, Kolwadi) Nearest Areas requirement delivery boy ridersDeliver orders (parcelsafely and on time to customers.Maintain professional and polite behavior with customers.Handle cash collections and digital payments accurately and report them timely.Requirements & Qualifications:Must have a valid driving license (DL) and own a reliable two-wheeler (Bike/Scooter).Must possess a smartphone with an active internet connection.Good knowledge of local routes and surrounding areas. Uruli Kanchan.Hardworking, punctual, and reliable.Salary & Benefits:Attractive monthly salary + fuel allowance + performance-based incentives.Flexible working hours.How to Apply:Interested candidates can apply directly through our website or contact us at:Phone: 7757057530 (SK)Address: Shortapwadi phata, near Ghule Indian oil petrol pump,opp,Kubera Hotel,Pune solapur road, Shortapwadi Uruli Kanchan, Pune, Maharasht 412202

Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : Hinjewadi Position Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.Benefits : Paid Sick TimeWork Location: In person

We are seeking a dedicated Field Sales Executive to join our team in Pune, India. This part-time role is suitable for candidates with 0 to 6 years of experience and requires at least a 10th grade education. As a Field Sales Executive, you will be responsible for deploying scanners and sound boxes to shopkeepers and vendors, ensuring that they have the necessary tools for efficient transactions.Key responsibilities include:- Deployment of Equipment: You will install scanners and sound boxes at various retail locations, facilitating seamless payment processes for shopkeepers.- Relationship Management: Establish and maintain strong relationships with shopkeepers and vendors to promote our services effectively.- Fieldwork: Conduct regular visits to retail establishments to monitor the implementation and functionality of the devices.Candidates must have strong communication skills and the ability to work in a team-oriented environment. A valid driving license is required for travel, along with a mobile device for communication. Familiarity with field sales is preferred, though not mandatory, as training will be provided.This role requires flexibility in work hours, primarily during the day. Candidates should be comfortable with outdoor activities and must be proactive in achieving sales targets. If you are motivated by results and customer interactions, we encourage you to apply for this exciting opportunity.

Sales department: manage online selling through companies app and website and online brand promotion Hiring : Hiring of business partner

* Identify and develop new *B2B sales opportunities* through field visits, cold calling, references, networking, and lead generation.* Visit *corporate offices, companies, architects, interior designers, dealers, institutions, and commercial projects* to generate business.* Understand customer requirements and recommend suitable ergonomic seating and workplace solutions.* Conduct product presentations and demonstrations at customer locations.* Develop and maintain strong relationships with existing and prospective clients.* Generate quotations, follow up on inquiries, and convert leads into orders.* Coordinate with the showroom, sales, production, service, and dispatch teams to ensure smooth order execution.* Maintain regular follow-ups with prospects and existing customers.* Track sales activities, customer interactions, leads, and opportunities through CRM/lead management systems.* Achieve monthly and quarterly sales targets.* Monitor market trends, competitor activities, pricing, and customer requirements.* Participate in exhibitions, corporate meetings, dealer visits, and other business-development activities.* Ensure timely collection and follow-up for outstanding payments wherever required.

Visit customers and generate new leads.Achieve sales targets.Promote products/services.Build and maintain customer relationships.Handle customer queries and follow-ups.Track competitors and market trends.Collect orders and follow up on payments.Submit daily/weekly sales reports.

Position: Customer Support Executive Employment Type: Full-time & part time Working Days: 5 Days a week

As a Business Development Associate in Pune, you will play a key role in driving the growth of our company. You will work closely with the sales team and management to explore new business opportunities and maintain relationships with existing clients.Key Responsibilities:- Market Research: Conduct research to identify potential clients and market trends, helping the company stay ahead in the industry.- Lead Generation: Use various channels to generate leads through networking, cold calling, and social media, ensuring a steady flow of new business opportunities.- Client Interaction: Build and maintain relationships with clients by understanding their needs and providing tailored solutions, fostering long-term partnerships.- Sales Support: Assist the sales team in preparing proposals and presentations, ensuring all materials are well-organized and effectively communicate our services.- Reporting: Maintain accurate records of sales activities and client interactions in our CRM system, providing insights for strategy adjustments.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in business development or sales. Strong communication and interpersonal skills are essential for building relationships and presenting ideas effectively. A proactive and self-motivated attitude is expected, along with the ability to work independently and as part of a team. Familiarity with CRM tools and a good understanding of market dynamics will be beneficial for success in this role. A Bachelor's degree in Business, Marketing, or a related field is preferred.

Urgent Hiring International Voice Process PuneGreetings from KAP HR Services !We are hiring Freshers & Experienced candidates for an International Voice Process at our Pune location. Job Details:Process: International Voice SupportLocation: PuneEligibility: Freshers & ExperiencedShift: Rotational/Night ShiftsCommunication: Excellent English required Salary Package:Competitive CTC25-30% hike for experienced candidates (based on current in-hand salary) Qualifications:Minimum: HSC / Graduate (as per process)Freshers with good communication skills are welcome Selection Process:HR InterviewVNA & Ops Round Interested Candidates:Share your updated CV with details below:- Name :- Total Experience (if any) :- Current CTC / In-hand Salary :- Expected CTC :- Notice Period :- Location :

We are looking for a Chat Support Executive who will be responsible for assisting customers through online chat. This role requires effective communication and problem-solving skills to meet customer needs.Key Responsibilities:- Respond to Customer Queries: Quickly address questions and concerns raised by customers via chat, ensuring a timely response to enhance customer satisfaction.- Provide Product Information: Deliver accurate information about products, services, and company policies, helping customers make informed decisions.- Resolve Issues: Identify and troubleshoot customer problems, working diligently to find effective solutions and escalate issues when necessary.- Maintain Chat Records: Keep detailed records of chat interactions for future reference and to improve service quality.- Collaborate with Team: Work closely with other team members to share insights and improve the overall customer experience.Required Skills and Expectations:- Strong communication skills: Ability to convey information clearly and effectively in written form is crucial for this role.- Customer-centric attitude: A genuine desire to help customers and resolve their issues promptly is essential.- Basic computer skills: Familiarity with chat support systems and basic computer operations is necessary for conducting chat support efficiently.- Problem-solving abilities: Must be able to think quickly and creatively to resolve customer issues and improve their experience.- Team player: Willingness to collaborate with peers and contribute to a positive work environment is expected.

ReceptionistCompany: Nilaya Education GroupJob Location: PuneEmployment Type: Full-TimeAbout the RoleNilaya Education Group is looking for a friendly, professional, and organized Receptionist tobe the first point of contact for students, parents, and visitors. The ideal candidate shouldhave excellent communication skills, a pleasant personality, and the ability to manage frontoffice operations efficiently.

We are looking for a Field Sales & Marketing Executive to join our team at Aarth Fin-trade Private Limited. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth.

* URGENT HIRING: SALES OFFICER - PUNE 34 OPENINGS **Company:* Leading Loan Partner at Top Electronics Retail Chains *Stores:* Croma, Reliance Digital, Vijay Sales & Other Top Brands*Job Profile:* Sales Officer *Location:* Pune - Chinchwad, Bhosari, Hadapsar, Viman Nagar, Kothrud, Pimpri, Baner, Hinjewadi, Wakad, Chakan & Other Pune Locations*Qualification:* Graduate *Age:* Below 32 Years *Experience:* Freshers & 1-2 Years Sales Experience Welcome

Job Title: Field Sales Executive Company: Shanghai InteriorsNumber of Vacancies: 05 only MaleJob Type: Full-TimeJoining: ImmediateAbout the Company:Shanghai Interiors is a leading provider of premium flooring and interior solutions, serving residential, commercial, and industrial clients.

We are looking for a Customer Interaction Executive to join our team in Gujarat Colony, Pune. This part-time role is ideal for individuals who enjoy engaging with customers and have a passion for providing great service.Key Responsibilities:- Customer Engagement: Reach out to customers through various channels to provide assistance and answer inquiries. This helps build strong relationships and ensures customer satisfaction.- Product Knowledge: Learn about our products and services thoroughly to effectively assist customers. Having in-depth knowledge allows you to offer accurate information and recommendations.- Issue Resolution: Address customer complaints and concerns in a timely manner. Resolving issues quickly is critical to maintaining a positive customer experience.- Feedback Collection: Gather customer feedback and suggestions. This valuable information can help improve our services and better meet customer needs.- Record Keeping: Maintain accurate records of customer interactions and feedback. Keeping organized documentation is essential for follow-ups and service improvement.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for engaging effectively with customers.- Customer Focus: A genuine desire to help customers and understand their needs is crucial for success in this role.- Problem-Solving Ability: You should be capable of thinking critically to find solutions to customer issues.- Adaptability: Being open to learning and adapting to new situations will help you grow in this role.- Team Player: Collaborating well with colleagues is important to achieve common goals and enhance team performance. Candidates with 0 to 3 years of experience are welcome to apply if they have completed their 12th grade.

The Customer Coordinator is responsible for providing excellent customer service, handling enquiries, processing orders, coordinating with the operations team, and ensuring a smooth customer experience from order placement to delivery.

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- Responding to Customer Queries: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- Troubleshooting Issues: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- Maintaining Customer Records: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- Providing Feedback: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- Participating in Training: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- Customer Support: Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- Issue Resolution: Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- Documentation: Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- Product Knowledge: Stay updated on our products and services to provide accurate information and assist customers effectively.- Feedback Collection: Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : HinjewadiPosition Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- Resolve Issues: You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- Maintain Records: You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- Provide Product Information: You will offer detailed information about our products and services, helping customers make informed decisions.- Follow Up with Customers: You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.