Pune

BSR Enterprise

Fresher
1 Openings
Not Disclosed
Posted 6 days ago
Telephonic interview
Madhya Nagri Chowk, Bilaspur - Haryana - Mumbai - Pune - Agra - Lucknow - Noida - Udham Singh Nagar - Delhi

Key Skills

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Job Description

As a Customer Care Representative, your responsibilities will include:

1. Providing excellent customer service and support to resolve issues and inquiries in a professional and timely manner

2. Managing incoming calls and customer inquiries through various channels such as phone, email, and chat

3. Building strong relationships with customers by understanding their needs and offering personalized solutions

4. Documenting all interactions with customers accurately in the company's database

5. Following up with customers to ensure their issues have been resolved satisfactorily