Opening For Customer Service Representative
E-Solutions IT Services Pvt Ltd

Key Skills

Call Center Domestic BPO BPO Voice

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Job Description

about the job

position: customer service representative

company: e-solutions it services pvt ltd

location: mumbai, india

experience: 2 to 3 years

job summary:

we are seeking a dedicated and customer-oriented professional to join our team as a customer service executive. the successful candidate will play a crucial role in managing client interactions, resolving concerns, and maintaining high standards of customer satisfaction.

key responsibilities:

• act as the main point of contact for customers, addressing inquiries and resolving issues efficiently.

• collaborate with internal teams, including operations and sales, to ensure smooth service delivery.

• keep accurate records of customer interactions and transactions in the crm system.

• manage shipment-related queries, provide updates, and address complaints promptly.

please visit below google form and apply directly or submit resume :

  • Experience

    1 - 2 Years

  • No. of Openings

    15

  • Education

    12th Pass, Diploma, Professional Degree, B.A

  • Role

    Customer Care Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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