Customer Service Representative Fresher

Maintain strong customer relationships by responding professionally and appropriately to inquiries.

Manage the customer service process from start to finish, including asking customers about their issues, troubleshooting solutions, assembling and forwarding information, and verifying the customers understanding of that information.

Document all customer calls, inquiries, and actions, and follow up with customers after a solution has been presented.

Escalate customers inquiries to the appropriate department when needed.

Research and stay up to date with company products, services, and processes.

Keep track of customer service accounts and relevant data.

Recommend process improvements and identify new product and service opportunities based on customer needs.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, BHM)

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home