Hiring For 12th Pass Freshers - Customer Service Representative

We are looking for a Customer Service Representative to join our team in Mumbai. This is an entry-level position suitable for recent graduates or individuals with minimal experience. You will play a key role in ensuring our customers receive excellent service while working from the comfort of your home.

Key Responsibilities:

- Answer Customer Queries: Respond to customer questions via phone, email, or chat in a friendly manner to provide accurate information about products and services.

- Resolve Issues: Assist customers in resolving their issues or complaints efficiently, ensuring a positive experience and fostering customer loyalty.

- Maintain Records: Keep detailed records of customer interactions and transactions using our database to ensure follow-up and better service in the future.

- Provide Feedback: Share insights and feedback from customers with the team to help improve products, services, and customer satisfaction.

Required Skills and Expectations:

- Strong communication skills are essential to clearly convey information and handle customer inquiries effectively.

- A basic understanding of computers and familiarity with email and chat platforms are necessary for daily tasks.

- You should be patient and empathetic, as understanding customer needs is crucial to providing excellent support.

- Ability to work independently and manage time efficiently, as this role is fully remote.

- A positive attitude and willingness to learn are vital in this fast-paced environment.

You will play an important role in making our customers feel valued and ensuring their needs are met.

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Service Representative

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, PF, Internet Allowance, Laptop, 5 Working Days