Face-to-Face For Air Ticketing Executive Jobs (Freshers)

We are looking for an Air Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are detail-oriented and enjoy customer service in the travel industry. The ideal candidate should be proactive in helping clients book their flights efficiently and effectively.

Key Responsibilities:

- Flight Booking: Assist customers in booking domestic and international flights according to their preferences and budgets, ensuring a smooth booking experience.

- Ticket Issuance: Generate and issue electronic tickets using the airline's booking system, verifying all details to ensure accuracy and compliance with airline policies.

- Customer Support: Provide prompt and courteous support to customers before, during, and after ticketing, addressing their queries and concerns professionally.

- Rescheduling and Cancellations: Handle requests for changes or cancellations, ensuring compliance with airline regulations and informing customers about relevant policies.

- Payment Processing: Process payments for flight bookings, ensuring all transactions are secure and correctly documented.

- Record Maintenance: Maintain accurate records of all ticketing transactions, updates, and customer interactions to streamline future reference and audits.

Required Skills and Expectations:

The ideal candidate should have excellent communication skills in English, both written and verbal. A strong attention to detail and a proactive attitude are crucial for success in this role. Candidates should be comfortable working in a fast-paced environment and possess basic computer skills. A customer-friendly approach and a willingness to learn about airline operations and booking systems are essential. Candidates with prior experience in travel or customer service will be preferred but are not mandatory.

• Experience

  0 - 6 Years

• No. of Openings

  70

• Education

  12th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  Mumbai