Job Description

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.

**Key Responsibilities:**

- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.

- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.

- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.

- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.

- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.

- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.

**Required Skills and Expectations:**

Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.
  • Experience

    0 - 6 Years

  • No. of Openings

    210

  • Education

    12th Pass

  • Role

    Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Mumbai

About DPSR Consultancy Solutions

At DPSR Consultancy Solutions, we are dedicated to providing exceptional Placement Consultant services that cater to the diverse needs of both individuals and organizations. Founded by Sumit, our company, based in Noida, Uttar Pradesh, specializes in Immigration Services, Career Consultant, Corporate Training Services, Housekeeping Services, Manpower Recruitment, Security Services, Educational Consultant, Placement Consultant, HR Consultant, Overseas Placement. We strive to create meaningful connections between talented professionals and top employers, helping businesses build strong teams while guiding individuals towards successful career paths. With a focus on personalized attention and professional expertise, DPSR Consultancy Solutions is your trusted partner in fostering growth and achieving long-term success.
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