Customer Representative Graduate Jobs in Navi Mumbai

Good communication skills, knowledge of computer and MS Office

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

KEY RESPONSIBILITIES1. Handle inbound customer calls with professionalism and accuracy.2. Make remainder calls to customers for timely follow-ups.3. basic banking-related queries or direct them to the appropriate team.4. Update call logs and system entries efficiently.5. Ensure customer satisfaction through proactive service.WHO CAN APPLY:1. Qualification: Graduate 2. Communications Skills: Good Communication required.3. Experience: Only Freshers can apply.Process Details:1. Working Days: 6 days working with rotational week offs2. Shift Timing: Days shift3. Salary: Up to 15,500.

DESIRED CANDIDATE PROFILE: Good communication and interpersonal abilities Strong multitasking, time management, and target achieving skills.Proactive and self-motivated Good knowledge on making PPTs / Excel Good knowledge of MS Office, databases and information systems Willingness to travel for new projects wrt Business & Logistics setupJOB RESPONSIBILITIES:-Lead generation through cold calling, research and networking for theproject. Assist in documenting and creating summary reports of the ongoingprojects Developing and maintaining database as required on regular basis. Market Research work related to Business and New area of operations With respect to Customer Service - To profile the prospects, understandtheir concerns and requirements for smooth flow of day to day task of thesales team as well as Vendors Follow up with the UCO Officers for the visits planned if proposed by the Team Leads Communicating within the Departments for smooth operations Maintain regular follow-up and interaction with the identified prospects forproper and complete understanding of requirements, Follow-ups regarding Pick up of UCO. Maintain and regular housekeeping of the Master data of the vendors Assist the Sales team with respect to UCO App Build and promote strong and long-lasting interpersonal customerrelationships with existing and new clients.

Job Openings!**Customer Care Executive, Team Leader, Trainer & Quality**Company:* 1 Point 1 solutions (BPO)*Location:* Turbhe navi mumbai*Contact:* 9987179092Job Descriptions:*Customer Care ExecutiveCall/WhatsApp 9987179092 or email kadamswapnil1018@gmail.com

Manage inbound & outbound phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

Company Profile-Tech clinic connect Pvt ltd is a leading healthcare technology company dedicated to transforming the industry through innovative solutions. Our cutting-edge products and services aim to enhance patient care, streamline operations, and improve overall healthcare outcomes. We are seeking a dynamic and experienced sales executive to join our team and play a pivotal role in driving the success of our healthcare solutions. We are the largest chain of clinics in Maharashtra. We have 800 employees working with us.What you'll do-Responsibilities- Contacting potential and existing customers on the phone, by email, and in person.- Handling customer questions, inquiries, and complaints.- Preparing and sending quotes and proposals.- Managing the sales process through specific software programs.- Maintaining a CRM database.- Meeting daily, weekly, and monthly sales targets.- Participating in sales team meetings.Requirements:* Excellent customer service and sales skills.* Strong verbal and written communicator.* Excellent phone and presentation skills.* Proficiency in Microsoft Office, CRM, and sales software programs.* Good negotiation and problem-solving skills.Experience - 1-5 yrsWorking hours : 10am to 7pm ( 6 days working) Sat & Sun mandatory workingHoliday : Rotational off.Female Candidate onlyLanguages : Marathi , Hindi , Gujarati (Gujarati preferred)Job Types: Full-time, Permanent.Benefits- PFPay: 15,000.00 - 30,000.00 per monthWork Location: Navi Mumbai (nearby station)If you are interested please share your updated cv on anuja.ughadetechclinic.co.in

Opening for customer service with Leading Insurance Company on Payroll Location - VashiProcess - Inbound Tele callingNeed Graduate Freshers/Exp both can apply.Salary- 14k for FreshersUpto 25k for expNeed good communication with immediate.Day shiftContact- 8097941900

Hiring for 50 client relationship officer Jobs in Navi Mumbai for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.E, B.Tech, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.Arch, M.B.A/PGDM, M.Ed with Good knowledge in Sales Executive,Customer Relationship Executive,Inside Sales Representative,Pre Sales etc.

1. Customer Support and sales of tally software.2. Familiarity with the Tally Software product and Support Service.3. Telecaller knowledge of Tally ERP 9.4. Good verbal communication in English.5. Experience of using MS Excel in Sales and Customer Support.

We are seeking dynamic and enthusiastic individuals to join as Customer Service Representatives. In this role, you will be responsible for providing excellent customer service and support to clients in international markets. Key responsibilities include:Handling inbound and outbound calls professionally and efficiently.Resolving customer queries and concerns in a timely manner.Providing accurate information and assistance to customers.Adhering to quality standards and service level agreements.Collaborating with team members and other departments to ensure customer satisfaction.Requirements:Bachelor's degree or equivalent experience.Excellent communication skills in English.Previous experience in a customer service or call center role preferred.Ability to multitask, prioritize, and manage time effectively.Willingness to work in night shift (UK shift).Freshers Salary upto 25000CTCExperienced 25000CTC to 50000CTC2 way cab( Hiring zone)Contract 12 months

Hiring for Customer Support Executive for Courier & Logistic Firm at Rabale.Skills - Good Written and spoken English.Good Mailing in outlookMicrosoft ExcelJob Description -* Handling Customer Complaints.* Maintaining Good Communication with clients and customers.* Solving customer complaints on time.* Booking Shipments.* Checking documentation of shipments.

Good communication skills. Freshers can also apply Oubound/Inbound/Collection process

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience. Strong phone contact handling skills and active listening Familiarity with CRM systems and practices.

Company Name- IDFC FIRST DATA BANKLocation- JUINAGAR- NAVI MUMBAIThird party Payroll company name : Hinduja Global SolutionsQualification: Any Graduate - MandatoryProcess: Inbound RL/ RA /CC / Outbound SalesJob specification 1. Candidate should have Experience into Voice process with Cross selling.2.Candidate who are from different background but willing to work in a banking field3.Fresher's can also apply to this job.4.Good communication and fluent in English as well as confidence would be Checked while interviewing.5.Note- Rotational shift and Rotational Week off No night shift for girls.6.Any graduate reference or interested candidate are also accepted.7. Max Age limit : 32 yearsFor detail enquiry about job role call on the below number and share your resume on below Whatsapp Rasika DhuriHGS