Customer Representative Fresher Jobs in Navi Mumbai

Seeking a Customer Service Representative in Navi Mumbai, India. Responsibilities include answering customer inquiries via phone resolving issues and maintaining customer satisfaction. Successful candidates should have strong communication skills, be detail-oriented, and have a positive attitude towards helping customers. A high school diploma or equivalent is required for this full-time, office-based position.

Key Responsibilities:1. Perform outbound calls to potential customers: Contact leads provided by the company and pitch real estate products and services.2. Handle incoming calls from customers: Address inquiries, provide information on products, and assist with any issues or concerns.3. Build and maintain relationships with customers: Follow up with leads, provide excellent customer service, and ensure customer satisfaction.4. Meet sales targets: Achieve set goals for sales conversions and revenue generation.5. Maintain database and records: Keep accurate and up-to-date records of customer interactions, transactions, and feedback.Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers, listen attentively, and convey information clearly.2. Sales acumen: Understanding of sales techniques, persuasion, and closing deals.3. Customer service orientation: Focus on providing exceptional service, addressing customer needs, and resolving issues.4. Adaptability: Ability to work in a fast-paced environment, handle multiple calls, and adjust to changing priorities.5. Basic computer skills: Proficiency in using CRM systems, MS Office, and other necessary software for sales and customer management.

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276

Good communication skills, knowledge of computer and MS Office

Job descriptionMega Walk- in drive - Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice, providing excellent service and resolving queries efficiently.Key Responsibilities-Provide voice-based support to international customers.Handle and resolve customer queries effectively and efficiently.Comfortable working in rotational night shifts including night shifts.Adhere to process requirements and achieve performance targets.Excellent English communication skills (verbal and written).Salary Range: 18,000 to 30,000 per month (based on experience & performance)Shift: rotational night shift with 2 rotational offs per weekEducation HSC / Grad Fresher or Experience will do.Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance included:- Rs:-1750Work-life balance with 2 rotational weekly offsJoining bonus of 10k if joined before 13th Aug 202.Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.Walk-in timing 2pm to 6pm from 12th Aug and 14th Aug.Please note carry your resume and Mention HR Poonam at the Top of the resume.Share your resume:- poonam.dalvi@sutherlandglobal.comHR contact:- 9167904653Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

About the Job: We are hiring freshers people to help our Customer Support Representativesales. Managing CVM campaignscalls/emails for product offers, account reactivation, customer outreach for upselling/cross-selling. Key Responsibilities: Execute outbound (via phone, SMS, email) Explain banking products/services clearly to customers Handle customer queries, objections, and follow-up Who Can Apply: Qualification: HSC (12th pass) with sales experience OR Graduate (any stream) freshers or experienced Shift Time: 9: 30 am to 6:30 pm Week Off: Sunday fixed off Salary: fixed Rs.14,000 per month (CTC)

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available

Swiftcom Tech is hiring customer sales representatives for our US-based voice process. This is a great opportunity for HSC pass / graduates.and experienced professionals looking to build a career in a dynamic, professional, and growth-oriented environment.Shift: 8pm - 5:30am Night US Process* Responsibilities- Handle inbound and outbound calls for the US market- Resolve customer queries efficiently and politely- Maintain high call quality and customer satisfaction* Requirements- Excellent English communication skills (verbal)- Willing to work night shifts (USA time zone)- Customer-first approach and professional behavior* Salary & Incentives- Experienced Candidates Only: 20,000 40,000/month (based on experience)- 2,000 Attendance Bonus for full monthly presence - Exciting Incentives based on performance and call quality* Perks- Fixed Weekend Offs Saturday & Sunday- Professional Work Culture- Career Growth Opportunities * Apply Now: rohit.suryavanshi@getmeconnect.com* Contact HR: 9987019123 (Rohit Suryavanshi)Office Address :- D/1317, SWIFTCOM TECH , RUPA SOLITAIRE, MILLENNIUM BUSINESS PARK, MAHAPE, NAVI MUMBAI - 400710

JOB DESCRIPTION:Job Summary:Inbound customer services calls, Back office, Email, E-Com and Outbound for Retail and Banking Processes.Broad Responsibilities/ Major Deliverables: Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat Listening to and understanding the customers requirements Provide product / service details & benefits to Customers Providing end to end solutions to the customer Asking the correct questions probing and prompting the customer wherever required Timely and accurate capturing all the information given by the customer Timely follow up with Brands as per Escalation matrix till closure Staying current with knowledge of products/ processes & services offered by the client Ensure full adherence to all the quality parameters and SOP Cooperate with other Team members, SMEs and Team Leaders.Ensure 100% adherence to schedule Escalating the call to the team leader / manager, wherever desirable Handling irate / demanding customers where necessary, in a tactical manner

Hiring Freshers for Multiple BPO Roles in Mumbai & Navi Mumbai!We are hiring enthusiastic and motivated freshers for various voice and non-voice processes across top BPO companies in Mumbai & Navi Mumbai. If you're looking to kickstart your career in sales or customer service, this is the opportunity for you! Job Locations & Companies: Finmech [BPO Company] Majivada, Thane (Mumbai)Available Sales Processes:IDFC Bank Sales ProcessKotak Bank Sales ProcessChola Finance Sales ProcessRGI (Reliance General Insurance) Sales ProcessUpstox Investment Banking (IB) Process One Point One [BPO Company] Turbhe, Navi MumbaiAvailable Processes:SBI Renewal ProcessJFL (Dominos) Customer SupportGynoveda Inbound Customer Support Athena BPO Andheri East, MumbaiOpenings across inbound/outbound voice processes Salary:13,000 & Above (Based on Interview & Process)Incentives: Attractive performance-based incentives for sales roles Eligibility:Freshers welcome No prior experience requiredMinimum Qualification: 12th Pass / GraduateGood communication skills in Hindi and/or EnglishWillingness to work in voice-based processes (Sales/Customer Service) Shift Timing:Day Shifts / Rotational Shifts (depending on process) Hiring Process:Telephonic InterviewFace-to-Face Interview (Location specific) Why Apply?Start your BPO career with trusted companiesTraining providedCareer growth opportunitiesFriendly workenvironment

KEY RESPONSIBILITIES1. Handle inbound customer calls with professionalism and accuracy.2. Make remainder calls to customers for timely follow-ups.3. basic banking-related queries or direct them to the appropriate team.4. Update call logs and system entries efficiently.5. Ensure customer satisfaction through proactive service.WHO CAN APPLY:1. Qualification: Graduate 2. Communications Skills: Good Communication required.3. Experience: Only Freshers can apply.Process Details:1. Working Days: 6 days working with rotational week offs2. Shift Timing: Days shift3. Salary: Up to 15,500.

### **Job Title:** Customer Service Executive **Location:** Navi Mumbai / Turbhe / 1point1 Solutions **Employment Type:** Full-Time, In-Office ### **Role Summary:** Responsible for handling customer interactions across phone, email, and chat channels. Ensure prompt resolution of queries, accurate documentation, and excellent service delivery to support customer satisfaction and retention.### **Key Responsibilities:**- Address customer queries with clarity and empathy - Document interactions in CRM systems - Escalate unresolved issues appropriately - Coordinate with internal teams for solutions ### **Eligibility & Skills:**- Graduate in any discipline and HSC can apply - Strong communication & problem-solving skills - Basic computer literacy & CRM familiarity - Willingness to work flexible shifts ### **Perks:**- Transport facility - Incentives & growth opportunities - Supportive work culture

Hiring Now: Customer Service Roles Altruist Technologies Pvt. Ltd. Location: Ghansoli MBP, Navi Mumbai, Maharashtra Work Mode: Work from Office (Onsite Only) Company: Altruist Technologies Pvt. Ltd. Industry: BPO / Customer Service / Sales / InsuranceOpen Positions:Customer Service Executive ETLI IB (Inbound Process)Customer Service Executive Tata CFAB (Inbound Process)Customer Service Executive LG Inbound (Gujarati Speaking)Customer Service Executive OneAssist (Inbound Process)Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge Limit: 18 to 34 yearsGender: Male & Female candidates eligibleExperience:Freshers welcome6+ months experience preferred in Customer Service, or InsuranceLanguages:English: Average to Good communication requiredGujarati: Required for LG Inbound ProcessComputer Skills: Basic computer knowledge necessary for CRM handlingJob Details: Shift Timings (Rotational Day Shifts):08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PM(SBI Process Only): 9:30 AM to 6:30 PM(BAGIC Process): 10:00 AM to 07:00 PM Working Days: Monday to SaturdayWeekly Off: Rotational / Fixed Sunday off (based on process)Salary Structure (In-hand):13,000/- to 18,000/- per monthProcess-wise:Airtel Retention: 14,750/-BAGIC: 16,000/-SBI Insurance: 13,000/- (Fresher), 16,000/- (Experienced)IDFC Collection: Up to 13,000/-Tata CFAB / LG / OneAssist: 16,000/- to 18,000/- (Lingual roles) Incentives: Attractive performance-based incentives for all rolesInterview Details:Mode: Face-to-FaceDays: Monday to SaturdayTimings: 11:00 AM to 05:00 PMAddress: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Altruist Technologies? Multiple roles across Sales & Customer Service Fixed Day Shifts with potential Sunday offs (role-based) Great for Freshers & Experienced candidates Professional work environment & career growth Reputed client processes Airtel, BAGIC, SBI, Tata, LG, IDFC, OneAssistHow to Apply? Walk-in Interviews from Monday to Saturday 11:00 AM to 05:00 PM Visit: Altruist Technologies Pvt. Ltd., Ghansoli MBP, Navi Mumbai

1. Handle outbound calls for collection activities. 2. Communicate professionally and clearly with customers. 3. Ensure timely follow-ups and achieve daily collection targets. 4. Maintain accurate records of customer interactions and follow-up details. 5. Coordinate with internal teams to resolve escalated issues.Eligibility criteria:-1) Requires average to good communication skills. 2) Males and Females both can apply. 3) Qualification: HSC / GRADUATE 4) Fresher or experienced, both can apply.

We are looking for a Customer Care Executive to join our team Navir Consultants to handle customer calls, provide exceptional customer support and resolve queries .Key Responsibilities :-Manage incoming and outgoing calls in a professional manner.-Respond to customer inquiries , complaints and concerns with a problem solving mindset.-Log customer interactions and track follow-ups-Offer timely and relevant solutions to resolve customer issues.-Collaborate with team members to escalate and address more complex concerns.-Meet key performance metrics including call handling time, customer satisfaction and resolution rates.ELIGIBILITY :-Minimum HSC (12th pass) or Graduate in any discipline.-Both freshers and experienced candidates are eligible.-Males and Females both can apply.-Good communication skills required

We are looking for a Customer Care Executive to join our team at ALTRUIST TECHNOLOGIES PVT LTD. The role offers 10000 - 20000 and involves managing customer calls delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for carrer growth.Key responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer enquiries, complaints and concerns with a problem - solving mindset. Log customer interactions and trust follow -ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Hiring Now: Multiple Sales & Customer Service Roles Altruist Technologies Pvt. Ltd. Location: Ghansoli MBP, Navi Mumbai, Maharashtra Work Mode: Work from Office (Onsite Only) Company: Altruist Technologies Pvt. Ltd. Industry: BPO / Customer Service / Sales / InsuranceOpen Positions:Sales Executive Airtel Retention (Voice Process)Sales Executive BAGIC (Motor Insurance)Sales Executive SBI General InsuranceSales Executive IDFC Collection ProcessCustomer Service Executive ETLI IB (Inbound Process)Customer Service Executive Tata CFAB (Inbound Process)Customer Service Executive LG Inbound (Gujarati Speaking)Customer Service Executive OneAssist (Inbound Process)Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge Limit: 18 to 34 yearsGender: Male & Female candidates eligibleExperience:Freshers welcome6+ months experience preferred in Sales, Customer Service, or InsuranceLanguages:English: Average to Good communication requiredGujarati: Required for LG Inbound ProcessComputer Skills: Basic computer knowledge necessary for CRM handlingJob Details: Shift Timings (Rotational Day Shifts):08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PM(SBI Process Only): 9:30 AM to 6:30 PM(BAGIC Process): 10:00 AM to 07:00 PM Working Days: Monday to SaturdayWeekly Off: Rotational / Fixed Sunday off (based on process)Salary Structure (In-hand):13,000/- to 18,000/- per monthProcess-wise:Airtel Retention: 14,750/-BAGIC: 16,000/-SBI Insurance: 13,000/- (Fresher), 16,000/- (Experienced)IDFC Collection: Up to 13,000/-Tata CFAB / LG / OneAssist: 16,000/- to 18,000/- (Lingual roles) Incentives: Attractive performance-based incentives for all rolesInterview Details:Mode: Face-to-FaceDays: Monday to SaturdayTimings: 11:00 AM to 05:00 PMAddress: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Why Join Altruist Technologies? Multiple roles across Sales & Customer Service Fixed Day Shifts with potential Sunday offs (role-based) Great for Freshers & Experienced candidates Professional work environment & career growth Reputed client processes Airtel, BAGIC, SBI, Tata, LG, IDFC, OneAssistHow to Apply? Walk-in Interviews from Monday to Saturday 11:00 AM to 05:00 PM Visit: Altruist Technologies Pvt. Ltd., Ghansoli MBP, Navi Mumbai

KEY RESPONISIBILITIES:Handling customers queries and issues to retain the existing customers.Ability to identify and address their concerns effectively.Respond to customer inquiries via phone, email, chat, or social media.Follow up to ensure resolution and customer satisfaction.Good Communication skillsEligibility:HSC/GraduateExperience:Fresher/ExperienceWorking Schedule:6 Days and Rotational-off10am-7pm