Customer Representative Graduate Fresher Jobs in Navi Mumbai

Good communication skills, knowledge of computer and MS Office

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

KEY RESPONSIBILITIES1. Handle inbound customer calls with professionalism and accuracy.2. Make remainder calls to customers for timely follow-ups.3. basic banking-related queries or direct them to the appropriate team.4. Update call logs and system entries efficiently.5. Ensure customer satisfaction through proactive service.WHO CAN APPLY:1. Qualification: Graduate 2. Communications Skills: Good Communication required.3. Experience: Only Freshers can apply.Process Details:1. Working Days: 6 days working with rotational week offs2. Shift Timing: Days shift3. Salary: Up to 15,500.

Job Openings!**Customer Care Executive, Team Leader, Trainer & Quality**Company:* 1 Point 1 solutions (BPO)*Location:* Turbhe navi mumbai*Contact:* 9987179092Job Descriptions:*Customer Care ExecutiveCall/WhatsApp 9987179092 or email kadamswapnil1018@gmail.com

Manage inbound & outbound phone callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies

Opening for customer service with Leading Insurance Company on Payroll Location - VashiProcess - Inbound Tele callingNeed Graduate Freshers/Exp both can apply.Salary- 14k for FreshersUpto 25k for expNeed good communication with immediate.Day shiftContact- 8097941900

Hiring for 50 client relationship officer Jobs in Navi Mumbai for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.E, B.Tech, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.Arch, M.B.A/PGDM, M.Ed with Good knowledge in Sales Executive,Customer Relationship Executive,Inside Sales Representative,Pre Sales etc.

We are seeking dynamic and enthusiastic individuals to join as Customer Service Representatives. In this role, you will be responsible for providing excellent customer service and support to clients in international markets. Key responsibilities include:Handling inbound and outbound calls professionally and efficiently.Resolving customer queries and concerns in a timely manner.Providing accurate information and assistance to customers.Adhering to quality standards and service level agreements.Collaborating with team members and other departments to ensure customer satisfaction.Requirements:Bachelor's degree or equivalent experience.Excellent communication skills in English.Previous experience in a customer service or call center role preferred.Ability to multitask, prioritize, and manage time effectively.Willingness to work in night shift (UK shift).Freshers Salary upto 25000CTCExperienced 25000CTC to 50000CTC2 way cab( Hiring zone)Contract 12 months

Good communication skills. Freshers can also apply Oubound/Inbound/Collection process

Company Name- IDFC FIRST DATA BANKLocation- JUINAGAR- NAVI MUMBAIThird party Payroll company name : Hinduja Global SolutionsQualification: Any Graduate - MandatoryProcess: Inbound RL/ RA /CC / Outbound SalesJob specification 1. Candidate should have Experience into Voice process with Cross selling.2.Candidate who are from different background but willing to work in a banking field3.Fresher's can also apply to this job.4.Good communication and fluent in English as well as confidence would be Checked while interviewing.5.Note- Rotational shift and Rotational Week off No night shift for girls.6.Any graduate reference or interested candidate are also accepted.7. Max Age limit : 32 yearsFor detail enquiry about job role call on the below number and share your resume on below Whatsapp Rasika DhuriHGS