Customer Representative Fresher Jobs in Gurgaon

Graduate Freshers Minimum 1 year experience in international bpo Comfortable with night shift Both sides cab facility

We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have **excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

As a Customer Service Representative, your primary responsibility is to provide exceptional customer support and assistance. This includes answering customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will be tasked with handling customer interactions through various channels such as phone, email, and chat.Key responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Providing product information and troubleshooting assistance to customers3. Processing orders, returns, and exchanges

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerContact 9930990255

Job highlightsGood English communication skills; Freshers or experienced candidates welcomeHandle customer queries via voice and chat in an international processRelocation bonus of 10K and lucrative incentives

International voice process at wipro

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Good communication skills Graduate freshersComfortable with rotational shifts

*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate

Job descriptionAs a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience.Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media promptly and professionally. Listen to customers' concerns, questions, and feedback, and provide accurate and helpful responses. Ensure a high level of customer satisfaction through excellent service. Investigate and resolve customer issues, such as product or service complaints, billing inquiries, or technical problems. Follow company policies and procedures to address customer concerns efficiently. Escalate complex issues to the appropriate department for further resolution. Stay up-to-date with product knowledge to provide accurate information and assistance to customers. Gather customer feedback and suggestions and communicate them to the relevant departments. Collaborate with the team to identify trends in customer inquiries and work on improving processes to enhance customer satisfaction.Pre-requisites: Communication Skills Empathy & Patience Problem-Solving Skills Attention to Details Teamwork & ProfessionalismAsk: 24X7 Rotational Shifts 5 Days a week English and Hindi Language Telugu proficiency B-2 Preferred industry - Gaming and E-Commerce CTC: 20-25k/Month

We are hiring for many different companiesContact person - Sristi Rawat

**Customer Support Associate International & Domestic Process** As a Customer Support Associate, you play a crucial role in delivering exceptional service to customers across both international and domestic markets. This position requires a strong commitment to resolving customer queries, providing solutions, and ensuring a positive experience in every interaction. Your responsibilities include handling inbound and outbound calls, emails, and chats, addressing customer concerns, and assisting with product or service-related inquiries. Effective communication skills, both verbal and written, are essential to clearly understand customer needs and provide accurate information. In this role, you must exhibit excellent problem-solving skills, empathy, and the ability to remain calm under pressure. Adhering to company policies and maintaining professionalism at all times is crucial. Additionally, you will be expected to meet performance metrics such as customer satisfaction scores, resolution time, and quality standards. Working in both international and domestic processes offers exposure to diverse customer bases, requiring adaptability to different time zones, accents, and cultural nuances. This role provides an opportunity to enhance your interpersonal skills, build customer relationships, and contribute to the companys success. If you are passionate about customer service and thrive in a fast-paced environment, this role is an excellent fit for you!

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will provide outstanding support and assistance to our customers, ensuring their needs are met and concerns resolved promptly and professionally. This role is crucial in maintaining customer satisfaction and loyalty.Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation

Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerPlease DM or share you resume at trirana@gmail.com